Vintage Electrical Opiniones 

715
•
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Vintage-Electrical is the go to source for hard to find lighting and very unique components. Their products are top quality and shipping has been very quick from the UK to the USA. Vintage-Electrica... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We bought three copper shades for our kitchen, two of which has significant stains on. We organised a return and then the company ghosted us for a couple of weeks before denying they had received th... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant service. I wanted a short section of galvanised conduit and junction box and ordered it through Vintage Electrical and it arrived promptly and hassle free. Really impressed thank... Ver más

Valorada con 5 estrellas sobre 5

Great clock, really good quality - something a bit different for a 50th birthday gift. Delivery as stated. Thank you.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Mayorista de artículos de iluminación
  4. Proveedor de pantallas de lámpara
  5. Tienda de decoración e interiorismo
  6. Tienda de mobiliario para cocina
  7. Tienda de muebles

Escrito por la empresa

Handcrafted Lighting, Quality Materials & Unique Designs. Solid Brass & Copper Lampshades. Original Vintage & Retro Pendant Ceiling Lights, Industrial Traditional Style & Wall Lights For Homes, Coffee Shops, Bars, Hotels, Salons, Barn Conversions & Res...


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

715 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 68% de las opiniones negativas

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4,1

Todas las opiniones

(715)

156 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Blantons Bourbon Lamp

We are so very pleased with this purchase. Communication with seller was excellent and so helpful. Delivery was quick. I purchased this lamp for my husband who is a bourbon and whiskey connoisseur, to place in our den. It’s the perfect addition. The craftsmanship is beautiful. Everyone who has come over always asks us where we got the lamp. I wish there was an option to upload a photo because words do it no justice.

26 de noviembre de 2025
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Hi Deadra,

Thank you so much for your wonderful review. We’re delighted to hear that the lamp has made the perfect addition to your den and that your husband is enjoying it. Knowing that guests are asking about it truly means a lot, it’s always great to hear our craftsmanship stands out.

We also appreciate your kind words about the communication and quick delivery. If Trustpilot ever adds a photo option, we would love to see how the lamp looks in your home!

If you need anything in the future, we’re always here to help.

The Vintage Electrical Team

Valorada con 1 estrellas sobre 5

If I could give zero I would I’m still…

If I could give zero I would I’m still 2 months later without my trays without clear communication and without a refund! My first order was an absolutely wonderfully and we love our tray - wanting 2 more I ordered without hesitation and now to be let down I can only assume this company is having major issues! I’m now contacting my bank to revoke the payment - would have much preferred the trays! Feel very sorry for this company hate to ever leave a bad review !

26 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful lighting

Beautiful lighting, easy to install, very good price, absolutely perfect, will definitely use them again soon as I need 2 wall lights for another room

1 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Moet wooden box

I ordered a lovely wooden box to go in my new kitchen. It arrived very quickly, I'm thrilled with it, it's exactly what I wanted.

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class goods well made

Very quick service and delivery . The vintage light fitting was perfect for our dining room and our electrician had no problem fixing it although he had never come across a fitting like this before . I can thoroughly recommend vintage electrical

5 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dreadful customer service

Do not buy from this company unless you are 100% sure you won't have to return the item. Their customer service is non existent. I have left countless phone messages and emails and none were answered. I have only just received reimbursement after several weeks of waiting, not knowing what was going on. Who has time to deal with issues like this in our busy lives. Resist at all costs, go to a more reliable supplier.

8 de noviembre de 2025
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Good Morning Anne,

Sorry to hear that you had a bad experience. We do state it can take upto 14 days for a refund to be processed, after returning and checking the item a full refund was issued to Anne.

Please be sure to view all feedback to see we are a reliable retailer.

Kind Regards
Steve
The Vintage-Electrical Team

Valorada con 1 estrellas sobre 5

AVOID - Awful customer service

Awful customer service. I placed an order for a light that was £90.00, this was not delivered to the correct address and returned to the Fedex depot.
I have contacted Steve at least 4 times by email over the last 14 days and he has been extremely unhelpful, not sending out another light to the correct address and saying that when/ if Fedex return it to him then I will get a refund. So basically I am without the light or a refund. I am now going to escalate the matter further with Barclaycard and Trading Standards. The correct address was provided which I have a record of and the store has not tried to contact Fedex to get the parcel back and resolve the situation.

7 de noviembre de 2025
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Hi Deborah,

We have been in contact & have replied directly explaining we will issue a full refund once the item is returned as unfortunately the customer provided the wrong address at checkout, we will have to wait for Fedex to return before sending again or issuing a full refund.

Kind Regards
Michela
The Vintage-Electrical Team

Valorada con 5 estrellas sobre 5

Amazing lights

Amazing lights, great quality, look fantastic, and fast delivery. The customer service was great too. Thanks very much!

9 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stylish and Unique tray

I was very pleased with the tray I purchased from Vintage Electrical. It was stylish and unique - perfect with candles, etc., for staging a bedroom, but also perfect for a drinks/tea tray.

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wooden Box

Absolutely fantastic item my uncle loved it for his birthday 🎈 well packaged and quick delivery. Highly recommend this seller 👍

20 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rare quality to find

I can’t recommend this company highly enough. They were very helpful, with a quick delivery that was packed so well.
The quality and workmanship of the lights and fittings are amazing. Thank you

25 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Great product - terrible service

Great product - unless you have an issue.

I ordered 4 lamps. They are beau-fils and well made but one had one small part missing. I’ve tried multiple times to get in touch and haven’t had a response. Really didn’t want to leave a negative review but it just shouldn’t be this hard to resolve to at least reply.

27 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Film night stool

Stool was exactly as described, excellent quality for the price. Delivery was in 3 days, packaged very well. All over excellent.

4 de octubre de 2025
Valorada con 1 estrellas sobre 5

I emailed twice for simple information…

I emailed twice for simple information on 2 expensive lamps I wished to buy. I have had no response. I cannot trust a company with such poor customer service and one that is so disrespectful

1 de octubre de 2025
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Good Evening Cj,

Thank you for taking the time to leave us a review. We're sorry to hear you are disappointed with the service you received.

We take great pride in our products and service and would like to discuss this with you.

A member of our support team has emailed you to see if there is anything we can do to resolve things.

Please accept our apologies for any inconvenience and we hope to hear from you soon.

Kind regards
Steve
The Vintage-Electrical Team

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