Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

So far ONE STAR. I paid for a premium $$ and ran an automatic scanner/removal tool. Scanner removed some of the malware but my website is still infected. Asked for support... and after 12 h... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Almost many find it as if they put the malicious file by hand. However, in some cases, it may not find every file. There were false positive results in the database for a long time, I did not en... Ver más

Valorada con 5 estrellas sobre 5

Friendly supportive team behind this product. I use it now mainly for WordPress sites but will test it with other platforms soon. Totally simple to connect your website to the Virusdie user dashboard... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This platform is excellent. I needed help when I had nothing else to do. My site was attacked by malware and I scanned it with VirusDie, it pointed out several threats and weaknesses that could lead t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Empresa de automatización
  3. Servicio de seguridad para computadoras
  4. Proveedor de servicios de Internet
  5. Proveedor de software

Información proporcionada por diversas fuentes externas

The world's friendliest professional-grade antivirus for multiple websites and the website security platform for Digial agencies, Hosts and service providers. That helps generate some extra income for yourself and some peace of mind for your clients by keeping their sites free of malware.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

So far ONE STAR.

So far ONE STAR.
I paid for a premium $$ and ran an automatic scanner/removal tool. Scanner removed some of the malware but my website is still infected.

Asked for support... and after 12 hours nobody responded. They emailed me info so that I could post my problem of Virusdie Facebook Community Forum.
After 10 hrs nobody even approved my post. Looks like the FB community is dead.
Still waiting for help. If they do not respond in 24 hours I'm going to report FRAUD on my credit card.

Update:
Now, I've been hanging on for over 24 hours with no sign of assistance. This isn't just poor service; it's a complete abandonment of responsibility. I'm left with no choice but to flag this as potential fraud on my credit card and sound the alarm to the relevant authorities.

And you bet I'll be broadcasting my dismal experience with Virusdie across the internet. With over 85K followers on my social media, I'll make sure everyone hears about this fiasco and steers clear of your services. 😤

15 de noviembre de 2023
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thx for your review. Yes, there could be some delays with Facebook post approvals, but nobody declared that any post could be approved there. And as for the support, yes, probably, we have not too fast support, but declared requests within 24 hrs, across plan grid as well as right there in automatic disclamer after your ticket been created. Here is the example: "Thank you for contacting us! Your request will be processed within 24 hours, often sooner. We do everything we can to answer your requests quickly. Soon, we plan to provide technical support in real time through this chat, to give you additional peace of mind.

Get answers from our community of security experts right away — join our private group on Facebook: https://www.facebook.com/groups/WebSecCommunityVirusdie" We feel your activity as Consumer terrorism at list, a little bit, cos it looks motivated not with service fault, but your incorrect expectations, not covered with service rules. If we can't help you (if the service works not the right way, in its terms) with pleasure we'll refund your payment and block your account forever, with respect, to prevent you against such frustration in future.

Valorada con 4 estrellas sobre 5

One of the best security software

Almost many find it as if they put the malicious file by hand. However, in some cases, it may not find every file. There were false positive results in the database for a long time, I did not encounter the last update.
I have been providing security services for a long time and the following requests must be included.
1- Fix all file folder permissions in one click.
2- The option to search for files other than php from the search section.
3- Detecting modified files in Wordpress core plugin and theme file.
4- Instant scan option for changed files
5- Option to cancel scanning.

7 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

5stars for the old UI. And 3 stars for the new one so far.

Well, what may I say. 5 stars to old user interface, and just 3-stars for the new user interface (I mean, Virusdie generation 5) so far.

In short. The old UI enriched with cool features and it is stable, meanwhile, the new cool features like database scan and cleanup, new group management, facelifted dashboard - available for the new UI only. And that is beta, and even earlier stage, I feel - something the alpha IMHO now. So green but so wet now.

I believe the team ‘looks improve the 5th gen UI beta soon and upgrade that to stable one or eg. cos I really need all those features asap!

Performance.
Yep, that works. As declared. No more no less. Yep, GUI really easy even for beginners.

15 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thx guys

Thx guys. Not too many times I may say that something really works properly, these days. I mean, the all entire IT industry, in a big way.

So Virusdie works and let everybody know about that! Yep, I’ve just cleaned up my website with one button. 32 malwares were removed there! You rocks!

Can’t even imagine it is possible. And my site alive again!

Vad J.

11 de diciembre de 2022
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you Vad! So happy the thing we do helps you and it make you happy (we believe in that) a little :)

Valorada con 1 estrellas sobre 5

Não Recomendo

Mesmo com a versão paga, simplesmente não fez nada no meu site. Não tem suporte em tempo real. Perdi meu dinheiro.

20 de septiembre de 2022
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you for your review. Meanwhile, your only one ticket request been created Sept 21st, and it looks you got a response right in time and even faster, as it declared - we do not provide instant chat support so far and never declared that, just a ticket system. As for the performance. It looks there were infected files were detected and automatically cleaned on your website by the service, and the website runs stably. And you can view it simply on your dashboard, and on email. Also, you got a response from support regarding your issue you asked for. That is sad you feel not so cool to make 1 star review, however, that looks service and the software works properly as it declared.

Our bad. Update:
Thanks to you, we found a big bug. That was our fault during the new UI rolling out procedure. Yep, that was a big bug and we can’t solve in a big way. But we’ll fix that this way:
- the thing is, when you use old ui you get scan results in old data format. And if you use new ui - we support new data format for that app. And the formats are incompatible completely. So that means that you can’t view scan results initiated in old UI - on a new UI.
- to fix that (we’re going to make some kind of silly fix to do not spend 3 working days to fix that in a robust way, cos we moving to a new gui and old ui is a slightly passed away, already) we ‘ll not show scan results: in old UI, for scans initiated in new UI. And plus in new UI, for scans initiated in old UI.
- we recommend all of you guys use now old UI and just slightly a new UI these days, until we roll out the new UI stable beta 2 in October 2022, as a by-default UI for Virusdie.

Please ask support for refund anytime you want.


PS
That bug is really big thing so thank you point on that (Elijah, Co-founder at Virusdie).

Valorada con 1 estrellas sobre 5

support is very slow opened a ticket 2…

support is very slow opened a ticket 2 days ago and still no reply, it is nothing serious so I can wait but still sucks! if it was something more serious I would have literally been pis.. off. These days, how quickly you reply to customers, is very important and it tells a lot about how you are committed to your product. Kinda disappointed, lately I have been in contact with the support of other similar products and it was excellent! they replied within 15 min even on weekends.
need tolower this to 1 star as the automatic scan is not working again, this seems more of a beta product...
WHAT ARE YOU TALKING ABOUT???? i can prove i purchased the product. Your reply shows me your cs is very poor and kinda arrogant saying that the problem in not on your side, this is not the way to handle problems!

SO IF THE AUTOMATIC SCAN DOES NOT WORK IS MY PROBLEM???? or if we have to change the password because the software does not recognize it anymore??? nice attitude
instead of insinuating such things, try to improve the product that we CUSTOMERS pay handsomely for!!! instead of making stupid insinuations

18 de septiembre de 2022
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you Alan, meanwhile, it looks the problem is not with the service. It looks the problem with you. We are not sure you're the real customer at first, second, it looks all your activity on Trustpilot is about 29 1-star reviews so far to many services and products, and all around that https://www.trustpilot.com/users/5f04291e639f00e9bb876949 right? It smells not too cool.

Valorada con 5 estrellas sobre 5

This platform is excellent

This platform is excellent. I needed help when I had nothing else to do. My site was attacked by malware and I scanned it with VirusDie, it pointed out several threats and weaknesses that could lead to a new attack. After the cleanup, I contacted support and Andrew, the Senior security expert helped me with some fixes. Now everything is back to normal.

5 de agosto de 2022
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

So cool to hear that Virusdie helps you and makes your life easier. At least, in terms of annoying website security issues :) We do our best for you each day and day by day to improve the performance and take boring website security issues burden off your shoulders in one click! :)

Valorada con 5 estrellas sobre 5

Better Service. Game Winner

Really!
VirusDie has the better interface, better service, better team. Thanks by support.

1 de julio de 2022
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you Tiago! Your review really matters for us!

Valorada con 4 estrellas sobre 5

Intuitive web-security at your fingertips!

One of the best web-security suites available on the market - an extensive and highly accurate anti-malware engine and an easy to operate firewall makes a killer combo. Even though it stands out in the crowd still, it's fairly new compared to its other counterparts hence a lot of features are missing right now and yet to be added. Will revisit when those desired features are successfully integrated. Peace!

18 de abril de 2022
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you Arindam for the trust over the years! :)

Valorada con 5 estrellas sobre 5

Great protection for your website

Great protection for your website. Take out the bad guys & keep your digital assets safe & sound. Highly recommend!

30 de enero de 2022
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you! Do our best each day to increase the value for you :)

Valorada con 5 estrellas sobre 5

Отличная работа!

Автоматическое лечение вирусов далеко не всегда помогает и иногда даже "ломает" сайт! В компании Virusdie нам помогли, проведя очистку от вирусов вручную. Точно, быстро и чётко!

27 de enero de 2022
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you for the trust! Meanwhile, Virusdie provide the world's safest automatic cleanup in the industry :) So the website runs stable after automatic cleanup.

Valorada con 5 estrellas sobre 5

Agile and efficient

Agile and efficient. Second time Virusdie cleaned the site of my client. Thanks, guys!

22 de enero de 2022
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you for the trust :) Do our best for you each day to take your clients' website security routine burden off your shoulders :)

Valorada con 1 estrellas sobre 5

a great start for wonderful product

Virusdie is a good solution and easy to integrate with a perfect UI

So why do I give low stars?
I have scanned many sites and is not satisfied with its report and reliability
In most cases the malware is still there, redirection happens, malicious code is still injected in the database and we got those in ********* {name stripped so no one thinks I am marketing them} but those are not detected in Virusdie, so we have to double-check the site with other scanners or clear it manually

Perhaps I am wrong for most of you but for me, It may take some time to trust this product.

18 de diciembre de 2021
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Yep, historically, Virusdie was a website antivirus with file scan/cleanup engine only. And for today, it has best in the industry detection rate and safest cleanup engine (that keep website stable after automatic cleanup). Meanwhile, things pointed by you here above are (looks) about website database infections. And Virusdie don't scan website databases at the moment - that looks the source of your issue. Yep, we know that is not too cool for antivirus solution, but same time, database infections has insignificant percentage to all malware cases for websites. And database scan/cleanup are in our pipeline and going to be announced soon - here is our roadmap: https://virusdie.com/company/roadmap/

Valorada con 5 estrellas sobre 5

Great Tool as Part of a Larger WP Security Strategy

I am a large scale Wordpress web host and manage a LOT of Wordpress websites. I am constantly looking for security related tools to help mitigate against the constant onslaught of attacks to my Wordpress clients' websites. When I found VirusDie, I knew I needed to get it.

One more thing that I will say is that this isn't the be-all end-all for Wordpress Security. But this is one more layer of mitigation in the context of a larger security protocol. And it's a good one.

21 de octubre de 2021
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you Josen! Perhaps you'll may feel even better with our new plugins for WordPress. We're going to announce that in 2 weeks :)

Valorada con 5 estrellas sobre 5

Virusdie is an excellent malware scanner and firewall for WordPress

First off, I wouldn't trust "a susan's" recent review. It's strange to me that such a great product would get such a low review. This is probably competition wanting to intentionally harm VD's reputation. Sad.

Anyway, on to my review. VD is fantastic. I got lucky and got a lifetime deal through Pitchground, but it's still a fantastic tool for detecting malware in WordPress and protecting your site(s) via firewall. The UI is pretty good, could maybe be better in some respects but it all works well. Support is good and I get responses typically the same day. And scanning/detection wise VD has saved me countless hours notifying me of vulnerabilites so I can patch them quick, and accurately detected actual malware to allow me to quickly and efficiently clean it up.

Their team and development also appear to be very active and I'm frequently seeing updates on improvements to the platform and other cool updates like their recent team get togther which was really cool to actually put a face to the program and project.

Bottom line, I'm super happy with my purchase and use of VD and would recommend it to anyone. Similar tools are very expensive and/or result in heavy server load. VD is/was cheap for me and works great for my 140+ websites I manage.

Thanks VD!

13 de octubre de 2021
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you Johan! That is really fantastic that we can help you with 140+ websites in terms of website security - that is just awesome! :) Do our best to improve the project to deliver more benefits to you! This year we're going to announce the New GUI for Virusdie Tools, the WP plugin (for better interaction with WP-sites owners) and the Marketplace as well :)

Valorada con 1 estrellas sobre 5

UNTRUESTED for malware scanning and…

UNTRUESTED for malware scanning and removal

We have 100+ sites on Virusdie

- Firstly their UI stucks in loading our site lists,
- Secondly they do not have any data filters or export option to ease the customer so its real pain when you have sites more than 100+
- No real database scanner, so malware can peacefully exists in your database and do the stuff
- Malware cleaner will not work when your site has huge number of files
- WAF only provides the blocking on particulate page or from any IP
- Malware detected by sucuri free scanner in JS can never be detected by Virusdie
- Many malwares are undetected so uncleaned
- They have many features but with high number of sites we can not use them easily
- API is not available until you claim to be their partner and its paid, however the basic API should be there to ease the customer tasks but in 2021 they still believe on manual work
- Suppose if we have to disable WAF on all sites then we have to do it one by one which can take a day for an employee, so its not really saleable for big businesses, same goes with the other features

- LASTLY, we never rely on virusdie because there are free scanners like wordfence and there are paid once as well like MalCare and Sucuri, which still detected the virus which virus die could not

So we are using multiple scanners as their DB is not updated or it takes time to update the signature of new vulnerabilities.

When a new virus comes or vulnerability is exploited in specific plugin, all virus scanners updates the DB on priority but virusdie doesn't do any such thing

1 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Virusdie has the very active team

Virusdie has the very active team. They listen the customer and update their product quick.
The scan is very good, found ton of shell script and malware.

I hope they will improve the firewall more too.

I will use Virusdie on all mine and client's website

19 de septiembre de 2021
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you Tran! So happy Virusdie helps you save your time! Yes, we already update the firewall and going to add 2 more features there soon as well! :)

Valorada con 5 estrellas sobre 5

This is the best antivirus for the web

This is the best antivirus for the web. He helped me a lot. And technical support always responds quickly. Thanks for your work!

5 de septiembre de 2021
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you Mehmet! We do our best to let you feel you calm with Virusdie website security tools! And each day trying to do that more easier and intuitive for you! :)

Valorada con 5 estrellas sobre 5

Through Virusdie software we got…

Through Virusdie software we got personal and quick help for our website.

3 de agosto de 2021
Opinión espontánea
Logotipo de Virusdie

Respuesta de Virusdie

Thank you! So happy you got a value :) Do our best for you each day.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más