Visitor Chat Opiniones 

23
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A special thanks to our account manager Clare Cody for always taking the time to answer any questions we have and helping us throughout our Journey. We wish you good luck and we a hope to work with... Ver más

Valorada con 5 estrellas sobre 5

My business has seen a great benefit from the visitor chat service over the last two years and there have been a number of sales that have been a result from initial enquires through the online chat... Ver más

Valorada con 1 estrellas sobre 5

Firstly I suspect there’s some underlying corruption with this system. Ever since I’ve used it on a couple of occasions I’ve been receiving scam phone calls and a scam emal making out it’s the dealer.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been a client of VC for a number of years. The set up process was easy,never experienced a service outage with them and the leads come through both from client and candidate side in a tidy form... Ver más

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

Visitor Chat is a UK-based live chat provider, dedicated to helping businesses around the globe enhance their customer communication. We specialise in delivering real-time, human-led chat solutions that improve engagement, boost satisfaction, and convert website visitors into loyal customers. Whether you're looking to provide instant support, qualify leads, or simply be more accessible, Visitor Chat opens up all avenues of communication quickly, professionally, and efficiently.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

23 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(23)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always Perfect 👌

A special thanks to our account manager Clare Cody for always taking the time to answer any questions we have and helping us throughout our Journey. We wish you good luck and we a hope to work with you guys for many more years 🤝

Danish Taqwa
CARS IN MK LTD

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great sales tool

My business has seen a great benefit from the visitor chat service over the last two years and there have been a number of sales that have been a result from initial enquires through the online chat service. The support from my account manager Evalyn has always been fantastic, I can wholeheartedly recommend visitor chat to any car dealer.
Dan @ Forza Clienti Limited

23 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Was abroad and had a call from Chris…

Was abroad and had a call from Chris some 2 hours ago today who was the most rude and impolite individual I’ve ever had the misfortune of speaking with.
I’ll be following this up when I return from holiday with the directors of this business.

17 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use until this is fully investigated

Firstly I suspect there’s some underlying corruption with this system. Ever since I’ve used it on a couple of occasions I’ve been receiving scam phone calls and a scam emal making out it’s the dealer. Offering discounts on the car etc. This platform was the only system that knew my email address phone number and the car i was enquiring about. The scam emsil actually arrived two days after I used visitor chat asking if I receivers their first email and if I was still interested in the car.

30 de octubre de 2025
Opinión espontánea
Logotipo de Visitor Chat

Respuesta de Visitor Chat

Hi Leroy,

Thank you for taking the time to share your feedback, we take reports like this very seriously.

After investigating your concern, we reached out to the dealership directly to confirm the details of your enquiry. The dealership has confirmed that they contacted you via email, following your initial enquiry through Visitor Chat, where you then emailed them back asking to be contacted on WhatsApp and provided your telephone number. They also confirmed that they sent you some videos of the vehicle you were interested in.

We can confirm there has been no breach or misuse of data on our platform and your information was shared only with the dealership you contacted, in line with our data protection policy.

If you’d like us to provide any further clarification, please don’t hesitate to reach out to us at helpdesk@visitor.chat so we can assist directly.

Kind regards,
The Visitor Chat Team

Valorada con 5 estrellas sobre 5

So far, so amazing!!!

So far, so amazing... It's relatively early days in the business relationship, but so far I cannot fault the product or service, from both the operators who help with the chat and the admin and account support who have allowed me to get more involved than is required. (Something I think is brilliant, as I am one of those annoying SBO's who likes to get know everything there is about a 3rd part service provider.)

Genuinely impressed, thank you to Ellis (and others) but to Ellis for her support in getting us and myself to the point we are today.

12 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve had the pleasure of working with…

I’ve had the pleasure of working with Jade Hyson through VisitorChat , and I can confidently say she’s been incredibly helpful and professional. From the very beginning, Jade demonstrated a deep understanding of our needs and provided clear, prompt, and friendly support every step of the way. Whether it was assisting with setup, answering questions, or offering suggestions to improve our experience, she always went above and beyond. Her responsiveness and attention to detail made a noticeable difference, and it's clear she genuinely cares about delivering excellent service. I highly recommend Jade to anyone looking for knowledgeable and reliable support.

3 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Support Team and a solid tech product.

I have been a client of VC for a number of years. The set up process was easy,never experienced a service outage with them and the leads come through both from client and candidate side in a tidy format with all the questions I need answered. It saves me time and makes me accessible 24 hours a day from candidates.

18 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Star Company

We have been thoroughly impressed with Visitor Chat since implementation. From the very beginning, the account management has been exceptional—supportive, responsive, and proactive. The setup process was simple and seamless, with the team always on hand to assist. Nothing has ever been too much trouble, and any issues or questions have been resolved quickly, often within just a few hours.

As for the product itself, it has far exceeded our expectations. Compared to our previous online chat solution, we’ve seen a significant improvement in both enquiry volume and conversion rates.
The chats are efficient, professional, and highly effective at generating high-quality leads—something our team has noted consistently. One of the most valuable aspects has been the ability to engage with customers outside of regular business hours, providing a reliable point of contact for website visitors at any time of day.

Overall, Visitor Chat has been a fantastic addition to our business. The service and results speak for themselves, and we wouldn’t hesitate to recommend them to any company looking to strengthen their online customer engagement and boost lead generation.

15 de mayo de 2025
Opinión espontánea
Logotipo de Visitor Chat

Respuesta de Visitor Chat

We're delighted to hear that your experience with Visitor Chat has been so positive, from the smooth setup to the ongoing support and results.

We truly value your recommendation and look forward to continuing to support your growth.

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