I used Visum to sell my property. I found setting up my advert relatively easy just used what other advertisers said in there adverts as a template. Couple of questions I had were answered quickly by... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have started using Visum to let properties as I was unsatisfied with other portals. You get less people who are wasting time. The automatic email feature is great so some initial questions can... Ver más
We've just sold our second house via VISUM (the first in 2017). Unbelievably we sold in 2 days (wish we'd not gone for the six months package haha!). I firmly believe traditional estate agents aren't... Ver más
After spending a long time making my sales ad, talking to estate agents about the best time to launch etc I attempted to launch on Monday morning at 08:30 only to find my money was taken, and no ad... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
The world's first online estate agency and still the only 'pay-as-you-go' agent on the market. Our flexible options give you as much - or as little - assistance with the let or sale of your property as you require. Our innovative systems help to keep prices way down compared to high street agent but we still offer the human touch. According to data from Rightmove we sell and let properties in less than half the time the average agent take, and we've help well over 30,000 customers to save well over £10,000,000 in fees compared to traditional agent average pricing.
Información de contacto
Beckett House, NN1 5AW, Northampton, Reino Unido
- 03300 10 11 15
- info@visum.co.uk
- visum.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic service
This service is very easy to use and very reasonably priced. They provide the full package from beginning to end of the letting/tenancy process. They also get good coverage when advertising your property
Have used before, will use again
Have used before
Will use again
Good service, competitively priced
Strongly recommend
This is the 3rd time I have used Visum…
This is the 3rd time I have used Visum and the 3rd time I have let my flat with them. It's straightforward, easy to use and a reliable service.
Hopeless to get in contact with
Hopeless to get in contact with. Repeatedly no reply to enquirys when wishing to view property. Bring bang good old people on the end of the phone when u call. Not automated messaged directing you to an online message system that cleary isn't fit for purpose.

Respuesta de Visum
Great value and price
Very poor communication
Enquired about a property and the landlord invited me to view. Landlord did not turn up for the appointment - later messaged me to apologise and say they had family issues, suggesting alternative viewing time. I responded via the platform and text message but heard nothing back from the landlord so called them at which point they told met they had a "queue of people who wanted to view the property" and it had been let. Very poor communication and wasted time travelling to view the property and chasing landlord. There was no way of getting any help from Visum, who offered the property via them/their platform and this is my experience of using Visum, which was not satisfactory in any way. If Visum is the intermediary they should have an element if control and/or help to their users.

Respuesta de Visum
Enquiries ignored - arrogant response from their admin
Advertised a 'professionally staged' flat with great photos and appropriately priced on Visum. However, after nearly three weeks we only received one genuine enquiry in spite of regularly high views. We became suspicious of a problem so asked some people to enquire on our behalf. Initially none of these came though, then after multiple attempts from each of them just one came though. When this was raised with the customer support on the phone and though their webmail, they just said everything was fine it must be the applicants not clicking though properly. The attitude was arrogant and not interested in seeing if they was a fault they could improve on. Avoid this - my experience just does not match the 5 stars reviews that are on here except one that said they also got no response.

Respuesta de Visum
Easy to use web site
Easy to use web site, account very easy to manage and very user friendly .... would definitely use again...
refreshing - the secrets out!
Our house was originally on the market with a high street estate agent. Typical of the industry, contribution was poor.
We selected the 6 month package with Visum as there were a few useful add ons like photo's and a sign.
We learned that we could sell our house better than any 'middle man' can. And it cost around 1/10 of the price.
Direct contact with your buyers helps things run smoothly and reduces the stress.
Excellent service..I always use Visum
Excellent service..I always use Visum. The Web platform is lovely.
This is the second time I have let my…
This is the second time I have let my property using Visum. Their packages are great, really easy to use and I found tenants very quickly.
Brilliant
Brilliant! as always been using the services since 2016
Many happy years with VISUM
I have been using Visum for many years, renting properties on and off, managing tenancies, sometimes even when I have been abroad. It is a fantastic site full of information and options to manage renting and sale of property. Mike, who has been a stalwart 'the backend,' of the operation, is always there, helpful, responsive, level-headed, and is full of useful advice. I would recommend VISUM without reservation.
Pathetic, waste of time!
Pathetic!
Have spent last two weekends viewing properties on Lancing / Shoreham beach front.
This company have a board up, 2 enquiries, 2 weeks, 0 responses, they are obviously falsely advertising properties or just a joke, don't bother and stick to high street companies.

Respuesta de Visum
Don’t trust this company they ignore…
Don’t trust this company they ignore your messages as long as they can obviously can’t be bothered to check their emails/messages absolutely terrible service!!

Respuesta de Visum
Visum provides a great value for money service
I have used Visum for the last 8 years and am extremely happy with the service. Visum is easy to use and it has enabled me to find good quality tenants quickly. Visum provides a great value for money service.
Great service - good prices
I've been using Visum for several years and have always been very happy with their service and prices. I would advise potential customers to use the basic cheap service option to start with (it's often enough to find good tenants). There is the option to upgrade to the more expensive service later on, if you find that you need to.
Fair price for advertising with…
Fair price for advertising with significant online agents
Easy and affordable
Really straight forward affordable way to advertise your property for let. We have used this 3 times now and each time got a good response rate and a quick let. We prefer to meet the tenants ourselves and are prepared to draft the advert etc so works perfectly for us and saves a fortune!
Great platform to let properties.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







