I was seen on time by a well presented clinician and escorted to the treatment room. An explanation was given on all aspects of the treatment which was carried out with care and was painless. Would u... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Made me feel very comfortable. Explained everything in details about my problem and was very pleased with the treatment
La empresa ha respondido
I’d had a problem with my right ear for 10 days prior to appt. Staff were punctual & friendly throughout explaining process. Treatment was quick & painless. And gave me back hearing in my ear whic... Ver más
La empresa ha respondido
My ears had been blocked for nearly 10 days. I am due to fly to Canada on Wednesday 23rd October for my grandniece's wedding. I was overjoyed to get a same day appointment for 2.00 pm at Vivona Earc... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Vivona Earcare is an ear clinic specialising in microsuction earwax removal. We take pride in providing immaculate customer service and high quality care.
Información de contacto
Interchange, 81-85 Station Road, CR0 2RD, Croydon, Reino Unido
- 0203 488 3824
- info@vivonaearcare.com
- vivonaearcare.com
4,9
Excelente
618 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Best experience
Had been going for last 2 years to this specific practice for regular ear cleaning. All their staff are always courteous and highly professional. I have used a few of their competitors in the past but Vivona Earcare is definitely one of the best ones in the area.
29 de octubre de 2024
Respuesta de Vivona Earcare
Aruna, Thank you for your review and your continued support, We are delighted that you returned to us, as you found our service and staff courteous and highly professional, this is the best news we have received today! Thank you for your kind words wishing you all the best for the future!
They explained thoroughly the process…
They explained thoroughly the process while keeping you comfortable
22 de octubre de 2024
Respuesta de Vivona Earcare
John, thank you for your 5 star review!
We are happy that you felt comfortable during your appointment and we always like to explain our procedure before carrying it out.
We wish you all the best for the future!
Professional 5 stars service solving customers’ earwax issues perfectly
Wonderful experience! Excellent service and very gentle all the way through! Understand customers’ needs and concerns thoroughly. Clear explanation and smooth process. Definitely highly recommend to enjoy this service here for solving earwax and ear blockage issues.
26 de octubre de 2024
Respuesta de Vivona Earcare
Venus, thank you for your amazing 5 star review!
We are overjoyed that you had a wonderful experience. We always like to take the time and explain the our procedure before doing it. Thank you for recommending our service to others.
We wish you all the best for the future!
Respuesta de Vivona Earcare
Ian thank you for your 5 star review we are happy that you found our service to be quick and efficient!
We wish you all the best for the future!
Good, friendly service
Good, friendly service. Fully informative. Straightforward process.
24 de octubre de 2024
Respuesta de Vivona Earcare
Thank you for for your wonderful 5 star review!
We are happy you enjoyed our service and that you found it to be Informative and Straightforward.
We wish you all the best for the future!
Amazing I like the place help me alot I…
Amazing I like the place help me alot I bean there after 3days my ears are totally good
15 de octubre de 2024
Respuesta de Vivona Earcare
Jose, thank you for your 5 star review"
We are overjoyed to read that you found our service to be amazing! We are also happy to read that your ears are good again.
We wish you all the best for the future!
Exceptional Service
My ears had been blocked for nearly 10 days. I am due to fly to Canada on Wednesday 23rd October for my grandniece's wedding. I was overjoyed to get a same day appointment for 2.00 pm at Vivona Earcare yesterday at Bromley and was welcomed by John, the ear specialist who explained the microsuction procedure step by step. John you are very professional, knowledgeable and extremely thorough. You resolved my ear wax issue and I can now hear very well. Thank you so much John.
19 de octubre de 2024
Opinión espontánea
Respuesta de Vivona Earcare
Raymond! thank you for your amazing 5 star review!
We are happy to read that you enjoyed your appointment with us we always like to offer same day appointments when possible. We are overjoyed that your ear wax problem has been resolved and we hope you have a wonderful time in Canada.
We wish you all the best for the future!
Excellent service
John was very friendly. He explained everything very clearly and had a good sense of humour.
My daughters ears were syringed well, before and after photos were taken and aftercare advice given.
15 de octubre de 2024
Respuesta de Vivona Earcare
Claire, Thank you for your wonderful review, We are so happy you and your daughter had a positive experience here with us, we're overjoyed your daughter was put as ease during her procedure, and that your clinician John explained everything along the way, this is the best news we could hope for, wishing you all the best for the future.
Be The Best
I feel that your company's staff are highly skilled and have a sincere attitude towards their work. They are polite and patient in explaining the surgical procedures to their customers, so I will definitely recommend your company's services to my relatives and friends.
24 de septiembre de 2024
Respuesta de Vivona Earcare
Dennis, thank you for your amazing 5 star review!
We are overjoyed to read that you enjoyed your appointment with our staff, we always strive to make everyone feel confutable and provide the best service that we can.
Thank you for recommending our service to others.
We wish you all the best for the future!
Respuesta de Vivona Earcare
Russell, Thank you so much for your 5 star review! we are so happy you had a great experience here with us, thank you also for your kind recommendation, wishing you all the best for the future!
Excellent service as usual
Excellent service as usual. Everything clearly explained on arrival. Careful and meticulous procedure done with care.
13 de septiembre de 2024
Respuesta de Vivona Earcare
Lee, thanks so much for your lovely review, it was a pleasure to have you back in the clinic, we are so happy you had an excellent service here with us and that your clinician was careful and meticulous, this is the best news we could hope for, Wishing you all the best for the future!
Top marks for earwax removal service
Top marks for good customer service. The earwax removal process was well explained and was performed very professionally. Second time I have been here and standards have not dropped. The service is provided for aged 10+ which is useful as many other places are only for people aged 18+. Recommend
7 de septiembre de 2024
Respuesta de Vivona Earcare
It was so nice having you return back to us, we are proud that we could give you such great customer service and meeting you and your son was a delight! He was such a pleasure to have at the clinic, and we are so glad we could assist him! Your review is greatly appreciated and best of luck for the future!!
Excellent service from start to finish…
Excellent service from start to finish - was welcomed at the door by John the ear specialist who explained everything beforehand - first rate all round thank you !
31 de agosto de 2024
Respuesta de Vivona Earcare
Thank you so much for your review, Michael! We're happy that you found John helpful. We are so glad we could be of assistance! Warmest regards for the future!
Excellent Service
The ear wax suction procedure was quick and gentle. And highly effective - as the 'before' and 'after' photos showed. The calm and friendly audiologist explained the procedure clearly beforehand.
24 de agosto de 2024
Respuesta de Vivona Earcare
Thank you so much Susan for taking the time out to write such a positive, kind and detailed review, it means the absolute world to us. We always try our hardest to make all patients feel at ease when having microsuction. To know that we were able to do this for you gives us a great sense of achievement! It was lovely meeting you! Please return whenever you like!
Great job
The experience was great. As the staff is very friendly.
Keep up the great service
24 de agosto de 2024
Respuesta de Vivona Earcare
Robert your review really made us smile, thank you! So glad that you had a great experience! It was lovely to meet you, feel free to return anytime. Best wishes!
The treatment is very well delivered.
The treatment is very well delivered.
It always works for me.
17 de agosto de 2024
Respuesta de Vivona Earcare
Andrew, thank you for your great 5 star review!
We are so happy that you enjoyed your treatment and that it always works for you!
We wish you all the best for the future!
Excellent
I was able to get a same day appointment at the Croydon branch. I was met by a friendly, welcoming and professional member of staff who was very knowledgeable. A clear explanation of the microsuction procedure was given from the start which was great. The treatment room was bright and looked very clean. My ear wax problem was resolved efficiently and promptly. Many thanks
19 de agosto de 2024
Respuesta de Vivona Earcare
Dawn, thank you for your wonderful 5 star review!
We are overjoyed to read that we were able to provide you with a same day appointment. We always like to take the time to explain the microsuction procedure with all our patients as well as answering your questions. We are also happy that we were able to resolve your ear wax issue.
We wish you all the best for the future!
Respuesta de Vivona Earcare
MS Baker, thank you for your 5 star review!
We are happy to read that you enjoy using our service.
We wish you all the best for the future!
Wonderful Personalised professional Service
Personalised service! Flexibility was shown as we arrived a bit late and the service provided was excellent.
6 de agosto de 2024
Respuesta de Vivona Earcare
Ikenna, thank you for your 5 star review!
We are happy to read that you enjoyed your appointment finding it to be excellent. When possible we always do our best to be as flexible as we can with time.
We wish you all the best for the future!
Lovely Lady
Lovely Lady, very courteous. Goes through what she's going to do, shows your ears before & after. Can't find fault with anything.
Thank you.
10 de agosto de 2024
Respuesta de Vivona Earcare
Karen, thank you for your fantastic 5 star review!
We are overjoyed to read that you enjoyed your clinician during your appointment. We always like to show all our patients there before and after pictures to show what we have done.
We wish you all the best for the future!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.