VIZ Insurance Opiniones 

235
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I organised my VIZ public liability insurance online for my cleaning business. The process was straight forward & easy to do via the website. I found the price was a tad cheaper than other insurance p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very simple to use direct system online to get a quote. Very reasonable cost. Loved the certificate of currency on my Apple wallet. Thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing! Consultant was super friendly, and took away all the usual complications with insurance. Asked some simple, straight forward questions to provide the best coverage for our business, execu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The system was very easy to follow through when requesting quote. Price competitive and fast resopnse.

Información sobre la empresa

  1. Seguros para empresas
  2. también en la categoría
  3. Aseguradora
  4. Compañía de seguros

Sobre VIZ Insurance

Escrito por la empresa

Nobody wants to think about business insurance. We’re experts in helping tradies get insured. Pick a policy you can understand and get started.

Build Your Policy With Cover For:

Public & Products Liability
Tools & Equipment
Tax Audit

For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(235)

153 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

You have said i dont have the funds.

You have said i dont have the funds.
I definitely do.

8 de febrero de 2026
Logotipo de VIZ Insurance

Respuesta de VIZ Insurance

Hi Mike,
So sorry for the hassle and confusion, it looks like there was an error on our side which stopped the payment being charged. We've sent you an email so we can clear this up for you right away. Let us know if you need anything else!
Our apologies again,
Koby
Customer Agent
1300 216 226
VIZ Insurance

Valorada con 5 estrellas sobre 5

I din't need to wait to long to be…

I din't need to wait to long to be answered I actually got to speak to an actual person who I could understand and knew her job. Lauren was excellent.

6 de febrero de 2026
Logotipo de VIZ Insurance

Respuesta de VIZ Insurance

Thanks a lot Robyn! We will be sure to pass that one on to Lauren!

Valorada con 1 estrellas sobre 5

What's the go

Just not told of price increase , monthly payment jumped up 25% .

5 de febrero de 2026
Logotipo de VIZ Insurance

Respuesta de VIZ Insurance

Hi Ian, our apologies for the confusion, the larger payment would have been due to the annual admin fee coming out, which happens upon renewal. We've just sent you an email to clear this one up, feel free to get in touch on 1300 216 226 if you have any more questions. Our apologies again,
Koby
Customer Agent
1300 216 226
VIZ Insurance

Valorada con 5 estrellas sobre 5

had a great experience dealing with…

had a great experience dealing with this insurance company. From the start, the team was professional, responsive, and easy to communicate with. They took the time to explain everything clearly, answered all my questions, and made the whole process straightforward and stress-free. I really appreciated how efficient and supportive they were, especially when it mattered most. It’s clear they genuinely care about their customers and provide a high level of service. I would confidently recommend them to anyone looking for reliable and trustworthy insurance.

28 de enero de 2026
Logotipo de VIZ Insurance

Respuesta de VIZ Insurance

Thanks so much for the review Peter! We are super glad that you had a great experience with our team and really appreciate that you took the time to let us know! Thanks a lot!

Valorada con 5 estrellas sobre 5

Easy and simple

Easy, simple and straight forward, the Trade Pass in my digital wallet is a great idea, easy and accessible. Thanks to the Team.

31 de enero de 2026
Logotipo de VIZ Insurance

Respuesta de VIZ Insurance

Thanks for taking the time to leave a review, Chris - the team really appreciates it. And if you ever have any feedback on how we can make the pass even better, we'd love to hear it too!

Valorada con 5 estrellas sobre 5

business transfer

Transition from 1 business to another was seamless.

6 de enero de 2026
Logotipo de VIZ Insurance

Respuesta de VIZ Insurance

Thanks Ray! Glad we made things easy for you.

Valorada con 1 estrellas sobre 5

I put a claim in for tool insurance…

I put a claim in for tool insurance over 4 months ago, because I did not have receipts for tools I have collected over the years or photos I was made to feel like a liar when they were stolen, it has not been a simple process, I'm fairly furious, I doubt my claim will be paid out, I have not heard from them despite being a client for over 8 years and NOT one claim made, I will be leaving this serivce and going through a broker next time

2 de enero de 2026
Logotipo de VIZ Insurance

Respuesta de VIZ Insurance

I’m really sorry to hear how frustrating this has been. Having tools stolen is stressful enough, and it’s not okay that you’ve felt unheard or questioned during the claims process. I’ve followed this up directly with claims, to understand the delay and what’s needed to move things forward.
You will hear from claims directly and I will continue to monitor until its resolved. You can contact me directly on 1300 216 226 if you have any other questions in the mean time.
Simon - VIZ Insurance.

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