I had a wonderful experience with this store from start to finish. The customer service was excellent, and they were always kind, helpful, and responsive throughout the entire process. I received my... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It’s my third time ordering from Vlora & kaltrina and every single time they blow my mind with the work they do. I ordered my engagement dress from Vlora&Kaltrina and everyone asked about my dre... Ver más
Thank you so much for making not even dressed your creating pieces of art,yesterday I had a privilege to wear one of these stunning dresses,it was unbelievable experience because of how many complimen... Ver más
ordered a dress from this place for my wedding day for 4000. When I received the dress, I cried. The skirt was extremely poor quality — honestly 2/10 — and absolutely did not reflect the price I paid... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The House Founded in Kosovo on December of 2009, Vlora&Kaltrina is the namesake brand established by the Kosovan designers who is now one of the leading Haute Couture Houses. The company started out as a small shop with approximately 25 meters square, run by Vjollca herself whose focus was the creation of handmade garments. Later, on April 16th 2014 the shop was transformed into an atelier this time run by the designers themselves, Vlora and Kaltrina. As there is no shortcut for hard work that leads to success; the motivation to persist, withstand hardship, stay focused, and make continual progress towards goals made the company progress continually. In addition to that, 2019 was a breakthrough year for the company, as VK expanded to a larger number of employees, grew in the worldwide market and reached crucial agreements internationally. As Kosovo is the youngest country in Europe, the process of expanding in the worldwide market wasn’t so easy for the company. However, the global expansion opened a lot of doors for growth to the company. The outbreak of COVID-19 was one of the major challenges the company had to go through, as the large numbers of employees were a great responsibility to the company, ever greater than the monetary loss the company had to go through at the time as a result of the pandemic. Among the first prominent achievements of the company was the collection "Magnifique" that was realized into two parts, the collection was sold immediately, still not fully launched in the market. This collection, created during October 2019, was a major breakthrough for the company into the international market, it was during this period that the company started growing even more worldwide. Among the first countries Vlora&Kaltrina sold to are America, Europe, the Middle East and Australia . Amidst the most significant and distinguished collection Vlora&Kaltrina have launched is “Divine” of 2022, with extraordinary feats of design, alongside next level fashion, the collection has become an iconic moment in the Couture House. A reflection of Vlora&Kaltrina’s founding philosophy of elegant femininity, each design is delicately handmade. The pieces exude femininity, the exquisite, and attention to detail – and each beautifully mirrors women’s unique style. At the top of the company, there is Vjollca Neziri the Owner of the brand, the Founders come next that are followed by Vlora Neziri who is at the same time the Chief Creative Officer (CCO), and Kaltrina Neziri who is the Chief Executive Officer (CEO). The company is structured into 6 departments that are as follows: Production, Design, Human Resources, Finances, Sales and Marketing. The brand Vlora&Kaltrina is not part of a brand conglomerate, but a family business, and one that the business has been passed on from one generation to another. Starting out from a small shop of 25 meters square, to this day the company operates in 3 showrooms of 1500 meters square, two of which are Showrooms of Evening Gowns and one of them is a Bridal Showroom. Behind this burgeoning brand stand two designers who with a combined sense of elegance and femininity, have created a Haute Couture House that is among the most distinguished and will continue remaining so in a global reach. Vlora and Kaltrina have always strived to align their designs with the slogan – "More than a dress; a part of soul, a moment of someone’s life!"- and the company continues to lead the way with this unique combination.
Información de contacto
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Luxury Treatment
From the ordering process to the delivery, everything was handled in a timely and professional manner. The team at VloraKaltrina are attentive to detail and truly care for client experience, my gown arrived with a garment bag and hanger with extra beading in a small bag and the undergarment piece to ensure comfort and quality. My piece was made to order and they took my measurements to fit as I’d like. Will definitely be ordering again in the future. I cannot wait to share the photos of my gown.
I had a truly wonderful experience!
The entire process from communication to tailoring was absolutely flawless. The craftsmanship was exceptional, and the dress turned out even more beautiful than I imagined. I felt stunning wearing it and received so many compliments on the look.
What impressed me the most was the quick turnaround without compromising quality, everything was delivered in record time. Highly recommended!
I’ve ordered this dress outside the…
I’ve ordered this dress outside the country and honestly they are so helpful with the measurements of any dress you need help with and it is all custom made to the measurements, dress arrived within 4 days very quick shipping.The dresses quality is amazing, done a very good job, overall i’m really happy with my dress.
Little thank
The dress quality is consistently outstanding, exceeding my expectations. I order a dress and asked for some modifications,they made them in the way that I wished. I was impressed with their professionalism and customer service they were able to keep in touch until I received my order.
I would like to buy from them again and again.
Horrible quality
Horrible quality. The dress was not shipped on the date stated, arriving 2 weeks later but no responsibility was taken. When the dress arrived the sleeves looked like they had been cut with a pair of kitchen scissors. Not to mention the lining of the dress was sewn on inside out so I was forced to take it to a seamstress to fix the dress I already paid $1400 CAD for. The zipper was flipped so it created a bulge in the dress and there was a literal hole. Not sure how this is the quality received from a well known company who charges this much for a dress.

Respuesta de Vlorakaltrina
The quality was poor
The quality was poor — all the stones fell off while trying it on. I contacted customer service, but their response was: ‘We can’t do anything.’ You pay over €1000 for a dress, but receive no proper customer care and Shein-level quality.

Respuesta de Vlorakaltrina
I had a special event and was searching…
I had a special event and was searching for a very beautiful dress. But I didn’t have much time also. Anyway I decided to contact Vlora & Kaltrina team and I was surprised that they said will make the dress I want and deliver to other country just in a few days. As I needed it too much, decided to try and I am really surprised and fascinated with their such a good work, quickness and beauthiful dress. It was really unbeliveable. Amazing dress in such a short time. Lots of thanks♥️
I was so impressed with the level of…
I was so impressed with the level of service and how quick the team at Vlora Kaltrina responds to questions via Instagram. They are so professional and quick! The dress I wanted was sold but they were able to look into the fabric and making me one and sending it to California all within 2 weeks. I was so so happy with the quality of the dress. Amazing service and gorgeous gown! Will definitely be using them for future events.
Gorgeous dress and very fast delivery
Dress looks better in person, tailoring and shipping was very fast. The whole process was very smooth.
The dress was perfect
The dress was perfect, very good quality and delivered on time ... loved it
ABSOLUTELY AMAZING!!!!
They are absolutely amazing in what they do! I am very satisfied by their work and making sure everything is perfect for their customers. I was amazed and still am with their work. I would 100% trust them again. If you are looking for the dress of your dreams this is the right place to be.
Highly recommend!!! High quality
The team made me a beautiful beaded pageant gown made to my measurements. The sales team made the process effortless and were so kind facilitating the dress construction. It arrived in perfect condition earlier than expected. I can’t wait to wear the gown and will definitely shop from Vlora & Kaltrina in the future!
Phenomenal
I had a wonderful experience working with them. I live in the United States, so I was kind of skeptical about working with a company very far, but as soon as I talk with them over the phone, they gave me comfort. My sales rep was very accommodating every time I reached out with a question they responded very quickly. They brought the vision for my daughter‘s prom dress to life. We received her dress and words cant express how beautifully crafted her dress is we love it so much. I highly recommend working with this company. You will be very happy just as we are.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







