vMobility Group Opiniones 

204
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Ver más

Valorada con 5 estrellas sobre 5

Had a courtesy car delivered as cover while mine was repaired following an accident. Vmobility arrived when they said they would and the car was an equivalent size to mine. Ben who delivered the car w... Ver más

Valorada con 5 estrellas sobre 5

This review is solely for the fleet driver of my hire vehicle - he honestly gave a first class handover and collection from start to finish. Polite, friendly, informative and just simply a caring gent... Ver más

Información sobre la empresa

  1. Asesor en administración de empresas

Escrito por la empresa

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 90% de las opiniones negativas

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4,4

Todas las opiniones

(204)

110 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jeff was great

Jeff was great, lovely guy, got me the car, explained everything was patient happy to repeat things, even gave me his number incase of any issues

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have had this Audi A5 /2025 plate

I have had this Audi A5 /2025 plate
For about 1 month now and this car is a beautiful car and so much technology
And the service from V mobility is amazing especially Nasir Uddin
Is been great working with them

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The driver kept me updated with…

The driver kept me updated with delivery service , very friendly , talked me through the different features of the car . Thank you Jeff Joseph and friend that was with him to drive him home thanks I will recommend your services to other customers

17 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect service

From communication for the arrangement to drop vehicle off to me right through to receiving vehicle from Jeff the service has been perfect. Would highly recommend this company.

10 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Hello

Hello,

Unfortunately the £1.00 Booking Fee isn't refundable.

Thank You
Ellie Carter

Booking Hire Agent

I don't care about £1 but I am angry because I was not notified and that means it's daylight robbery

24 de octubre de 2025
Opinión espontánea
Logotipo de vMobility Group

Respuesta de vMobility Group

Dear Shimon.

We have tried to contact you to discuss the concerns raised in your review.

All terms and conditions are explained in our hire agreement and during the booking process via telephone. We would appreciate the opportunity to discuss this further with you.

Please contact us on 0121 289 2689 at your earliest convenience.

Kind regards,

Valorada con 1 estrellas sobre 5

Not a great experience at all.

Not a great experience at all.

Insurance company advised Vmobility were supplying us a vehicle. Had multiple issues with communication break down and difficulty with customer services.

We advised our insurance company and they removed Vmobility from the claim and instructed another vehicle supplier.

They took £1 from our card on 29th Sept and didn't refund it, we chased on the 22nd of October and were told it usually doesn't get refunded.

Poor all round.

22 de octubre de 2025
Opinión espontánea
Logotipo de vMobility Group

Respuesta de vMobility Group

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have attempted to investigate your case however so far, have been unable to identify your claim.

We would be grateful if you could reach out to us at 0121 289 2689 or via email at info@vmobilitygroup.com with further information to allow us to investigate fully and to discuss your concerns.

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Sam was amazing polite fast efficient…

Sam was amazing polite fast efficient and no messing around my car was sorted in record time. We’ve had a stressful few days after our car was hit and we urgently needed a car( we were the claimants) and thankfully Sam sorted it and WOW the car is amazing we are so lucky it’s fantastic ! Thank you for sorting our car out through insurance company we are very satisfied !!!

15 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible Customer Service 5*

Geoff and Graham were so wonderful at sorting my car. Geoff took his time to familiarise me with the car and explaining all features. Vmobility took great care of me and 100% recommend.

8 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mr Darren Lewis

Mr Darren Lewis, was very professional when delivered the car .
He kept informing me of his movements on his way down to my place.
When he arrived, he politely waited for my wife as she was doing something for about 10 minutes.
He agreed to help with a smile Explaining everything on the car wel said if anything you’re not too sure I’m happy to help and go through everything again.
The car was super clean also the way he parked the car in my drive he can tell he’s a pro.
His service was great. Hope to see him again when given the card back.

2 de octubre de 2025
Opinión espontánea

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