vMobility Group Opiniones 

204
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Ver más

Valorada con 5 estrellas sobre 5

Had a courtesy car delivered as cover while mine was repaired following an accident. Vmobility arrived when they said they would and the car was an equivalent size to mine. Ben who delivered the car w... Ver más

Valorada con 5 estrellas sobre 5

This review is solely for the fleet driver of my hire vehicle - he honestly gave a first class handover and collection from start to finish. Polite, friendly, informative and just simply a caring gent... Ver más

Información sobre la empresa

  1. Asesor en administración de empresas

Escrito por la empresa

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 90% de las opiniones negativas

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4,4

Todas las opiniones

(204)

110 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Superbly helpful service in arranging a…

Superbly helpful service in arranging a vehicle for me and made the whole process really easy. Staff are great to deal with and very friendly and helpful.
I would highly recommend and suggest anyone in need of a vehicle use them, Libby was really good on the phone.

17 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

5 days without a vehicle

5 days without a vehicle, the company are unprofessional and terrible at communicating.

11 de abril de 2025
Opinión espontánea
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Respuesta de vMobility Group

Dear Adam,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have examined your file and can see that we were waiting to confirm your insurance and booking information which delayed delivery of your vehicle. As a business it is essential that we are able to confirm all information before the vehicle is provided.

Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience to discuss your concerns.

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Fantastic service

Aidan was extremely helpful and knowledgeable while dealing with my hire car. He explained every step and made sure I understood the entire process. A pleasure to deal with. Thank you.

4 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad experience continues

Bad experience continues. They wouldn't reply to you emails. Not take any actions, resulting in confusion and delays.

Extremely unprofessional. My emails are still unanswered

2 de abril de 2025
Opinión espontánea
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Respuesta de vMobility Group

Dear Pradeep,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience.

We have attempted to contact you today at the phone number we have on file, but unfortunately, we were unable to reach you. We’d really appreciate the opportunity to understand what went wrong and work towards a resolution.

Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience. Your satisfaction is important to us, and we’d love the chance to make things right.

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

The service was easy to use from start…

The service was easy to use from start to finish. The communication was excellent. Within 4 hours i had a brand New Volkswagen Golf delivered to me. Would highly recommend this company and the staff are super friendly and professional.

10 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great service

Great service, I was directed to vMobility after enterprise were unable to deliver me a large SUV the same day. I dealt with Megan who arranged for a vehicle to be delivered between 4 & 6pm. After a somewhat frustrating experience following my accident, I'm finally in a car which can fit my family.

20 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, best company iv used for hire, very user friendly and friendly staff, will definitely be using them again.

19 de febrero de 2025
Opinión espontánea

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