Had a problem with a speaker we ordered via Amazon and had the best customer service from Ashleigh at Vocal -star Was sent a new replacement within a couple of days.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ich habe dort eine Karaoke Maschine als Weihnachtsgeschenk gekauft. Als das Geschenk ausgepackt wurde, musste ich erschreckend feststellen, dass diese leider defekt und somit unbrauchbar war. Ich h... Ver más
La empresa ha respondido
I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pr... Ver más
La empresa ha respondido
I have a karaoke business which has been going around 11 years. I started off with a disc player (I think it was called Ultimate & it got damaged a few weeks ago, so wasn't worth getting repaired, so... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are the UK's only and one of only a handful of global manufacturers of both professional karaoke players, machines and high quality karaoke music.
Información de contacto
Vocalstar. Unit 10 Chantry Park, 2 Cowley Road, 2 Cowley Road, BH17 0UJ, Poole, Reino Unido
- 01202670929
- info@vocal-star.com
- vocal-star.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Cd that I order where great and quick…
Cd that I order where great and quick service thanks again Tony Aspin

Respuesta de Vocal Star Limited
Quick delivery
Quick delivery, very good karaoke set, speakers sound are clear and nice, the mics are so much fun and the sound quality is good too.

Respuesta de Vocal Star Limited
Great product and service
Great product and service. Order arrived promptly and as described. Will definitely be using these guys again.

Respuesta de Vocal Star Limited
First Class Customer Service
A few minor problems with my device and after emails with Samantha all problems resolved quickly and efficiently. First class customer service and would highly recommend this company.

Respuesta de Vocal Star Limited
Above and beyond helpful!!
Our office has been looking for a karaoke machine suitable for in-office events and researching for one was overwhelming. There were so many different kinds with different connections and capabilities and I had no idea where to start. I reached out to Vocal Star and we have been back and forth over emails with them helping me find something suitable, making sure I knew what other cords/connections I may need for our TV/speaker etc, and not only were they always prompt in their responses, they were SO helpful. Ashleigh, Lauren and Samantha were all amazing and were seamlessly able to take over from one another to help answer my million questions. Thank you!!

Respuesta de Vocal Star Limited
Great customer support from Vocal Star
Great customer support from Vocal Star. We received our delivery but for some reason DHL only delivered 3 out of the 4 packages and sent the 4th package back to Vocal Star. Ashleigh in Customer Support was fantastic; as soon as they received the package from DHL she sent it straight back out to us and we received it the next day. Many thanks.

Respuesta de Vocal Star Limited
karaoke machine
I bought a karaoke machine from Vocal-Star it was an easy set up and I played my music out of the machine straight away. The microphones worked really well and projected out voices nicely. I cannot recommend them enough.

Respuesta de Vocal Star Limited
5 Star Review from me
Easy website to navigate through, and streamlined process for purchase to delivery, being kept up to date every step of the way.

Respuesta de Vocal Star Limited
Silent Disco Hire & Purchase
I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pretty much anything. The fold away headphones meant they can be packed and stored really easily without taking up loads of room.
Customer Service was excellent with prompt responses to emails and phone calls - thank you ladies:)

Respuesta de Vocal Star Limited
Superb Karaoke Equipment
Hired Vocal-Star's karaoke set (large speaker with disco lights, tablet with songs, wireless microphones and a fog machine!) for a birthday party.
The staff are incredibly helpful and informative, the delivery and collection were well organised and seamless.
The equipment itself was a huge hit with people singing for hours on end! (The batteries in the mics actually lasted for over 8 hours). Both adults and kids really enjoyed it. The whole concept is something a little different and you're not just limited to English songs either!
Everyone was really impressed and I have organised for the equipment to be hired again!

Respuesta de Vocal Star Limited
Lauren to the rescue
I had the pleasure in dealing with Lauren from customer support and what a kind and thoughtful person she is. She exhausted every avenue available to try and help me out but this was in vain but in no way was this Lauren’s fault.
As Lauren was so helpful I decided to take her advice and upgrade my system
So new unit is on its way and looking forward to many nights in front of the telly
Thanks Vocal Star

Respuesta de Vocal Star Limited
Really fast delivery
Really fast delivery, excellent product, really impressed the quality.

Respuesta de Vocal Star Limited
Great quality cds and good customer…
Great quality cds and good customer service and deliver, thanks so much

Respuesta de Vocal Star Limited

Respuesta de Vocal Star Limited
FAULTY MICROPHONE
I had an issue with one of the microphones on my new VTS200.
Sent an email and within 24 hours received a response from Ashleigh, who resolved my issue in a way that I was not expecting at all.
Ashleigh was so helpful and sorted everything out in such a timely and friendly manner.
Vocal-Star are very fortunate to have someone like Ashleigh.
Lauren also assisted and was very prompt in amending my delivery address with the couriers.
Thank you both for ALL your help today.
Teresa de Sousa

Respuesta de Vocal Star Limited
Well done
Well done - Vocal-Star Ltd. Original order list by Royal Mail - following a short E-Mail from me item arrived by DPD.

Respuesta de Vocal Star Limited
Found what I wanted quickly and…
Found what I wanted quickly and delivery was quick too

Respuesta de Vocal Star Limited
Excellent customer service
Had to ring to get advice on the correct microphone.
Lady helped and went over and above to make sure we got the right one for my daughters Birthday
Also made sure it arrived super fast .
Lady who helped was fantastic

Respuesta de Vocal Star Limited
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







