Vocal Star Limited Opiniones 

603
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a problem with a speaker we ordered via Amazon and had the best customer service from Ashleigh at Vocal -star Was sent a new replacement within a couple of days.

Valorada con 5 estrellas sobre 5

Ich habe dort eine Karaoke Maschine als Weihnachtsgeschenk gekauft. Als das Geschenk ausgepackt wurde, musste ich erschreckend feststellen, dass diese leider defekt und somit unbrauchbar war. Ich h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have a karaoke business which has been going around 11 years. I started off with a disc player (I think it was called Ultimate & it got damaged a few weeks ago, so wasn't worth getting repaired, so... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Karaoke
  2. Servicio de alquiler de equipos de karaoke
  3. Productor discográfico

Escrito por la empresa

We are the UK's only and one of only a handful of global manufacturers of both professional karaoke players, machines and high quality karaoke music.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

603 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(603)

2 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Quick delivery

Quick delivery, very good karaoke set, speakers sound are clear and nice, the mics are so much fun and the sound quality is good too.

9 de octubre de 2023
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Respuesta de Vocal Star Limited

Thank you for taking the time to leave us a review Sarah. We hope you continue having lots of fun with your speaker. Best wishes, the VS team.

Valorada con 5 estrellas sobre 5

Great product and service

Great product and service. Order arrived promptly and as described. Will definitely be using these guys again.

12 de octubre de 2023
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Respuesta de Vocal Star Limited

Thank you for your positive review, Kerry. We hope you enjoy your new disc set. Best wishes, the VS team.

Valorada con 5 estrellas sobre 5

First Class Customer Service

A few minor problems with my device and after emails with Samantha all problems resolved quickly and efficiently. First class customer service and would highly recommend this company.

12 de octubre de 2023
Opinión espontánea
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Respuesta de Vocal Star Limited

Thank you for the fantastic review Bill. Samantha will be happy to hear this. Best wishes, the VS team.

Valorada con 5 estrellas sobre 5

Above and beyond helpful!!

Our office has been looking for a karaoke machine suitable for in-office events and researching for one was overwhelming. There were so many different kinds with different connections and capabilities and I had no idea where to start. I reached out to Vocal Star and we have been back and forth over emails with them helping me find something suitable, making sure I knew what other cords/connections I may need for our TV/speaker etc, and not only were they always prompt in their responses, they were SO helpful. Ashleigh, Lauren and Samantha were all amazing and were seamlessly able to take over from one another to help answer my million questions. Thank you!!

11 de octubre de 2023
Opinión espontánea
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Respuesta de Vocal Star Limited

Thank you for taking the time to leave us such a lovely review, Katina. I will pass your kind words onto the Customer Care team, who will be very happy to hear them. We hope you are enjoying your new setup. Best wishes, the VS team.

Valorada con 5 estrellas sobre 5

Great customer support from Vocal Star

Great customer support from Vocal Star. We received our delivery but for some reason DHL only delivered 3 out of the 4 packages and sent the 4th package back to Vocal Star. Ashleigh in Customer Support was fantastic; as soon as they received the package from DHL she sent it straight back out to us and we received it the next day. Many thanks.

3 de octubre de 2023
Opinión espontánea
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Respuesta de Vocal Star Limited

Thank you for leaving us a review, Emma. I will pass on your kind words to Ashleigh, who will be thrilled to hear them. Best wishes, the VS team.

Valorada con 5 estrellas sobre 5

karaoke machine

I bought a karaoke machine from Vocal-Star it was an easy set up and I played my music out of the machine straight away. The microphones worked really well and projected out voices nicely. I cannot recommend them enough.

5 de octubre de 2023
Opinión espontánea
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Respuesta de Vocal Star Limited

Thank you for leaving us such positive feedback. We're so glad to hear that you've had a great experience with us. Happy singing!

Valorada con 5 estrellas sobre 5

5 Star Review from me

Easy website to navigate through, and streamlined process for purchase to delivery, being kept up to date every step of the way.

28 de septiembre de 2023
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Respuesta de Vocal Star Limited

Thank you for taking the time to leave us a review. As a small business, this is very much appreciated. Best wishes.

Valorada con 5 estrellas sobre 5

Silent Disco Hire & Purchase

I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pretty much anything. The fold away headphones meant they can be packed and stored really easily without taking up loads of room.
Customer Service was excellent with prompt responses to emails and phone calls - thank you ladies:)

23 de septiembre de 2023
Opinión espontánea
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Respuesta de Vocal Star Limited

Thank you for your 5 star review! We are pleased to hear you are happy with the silent disco hire. Best wishes.

Valorada con 5 estrellas sobre 5

Superb Karaoke Equipment

Hired Vocal-Star's karaoke set (large speaker with disco lights, tablet with songs, wireless microphones and a fog machine!) for a birthday party.

The staff are incredibly helpful and informative, the delivery and collection were well organised and seamless.

The equipment itself was a huge hit with people singing for hours on end! (The batteries in the mics actually lasted for over 8 hours). Both adults and kids really enjoyed it. The whole concept is something a little different and you're not just limited to English songs either!

Everyone was really impressed and I have organised for the equipment to be hired again!

23 de septiembre de 2023
Opinión espontánea
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Respuesta de Vocal Star Limited

Thank you for the positive review! We are pleased to hear you had a wonderful experience with the hire equipment. Look forward to providing this for your next event! Best wishes.

Valorada con 5 estrellas sobre 5

Lauren to the rescue

I had the pleasure in dealing with Lauren from customer support and what a kind and thoughtful person she is. She exhausted every avenue available to try and help me out but this was in vain but in no way was this Lauren’s fault.
As Lauren was so helpful I decided to take her advice and upgrade my system
So new unit is on its way and looking forward to many nights in front of the telly
Thanks Vocal Star

21 de septiembre de 2023
Opinión espontánea
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Respuesta de Vocal Star Limited

Thank you for the positive review. We will pass this onto Lauren, who will be thrilled to hear your lovely words. Enjoy your upgraded system and happy singing! Best wishes.

Valorada con 5 estrellas sobre 5

Really fast delivery

Really fast delivery, excellent product, really impressed the quality.

11 de septiembre de 2023
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Respuesta de Vocal Star Limited

Thank you for the lovely feedback, very pleased to hear you're happy with the product. Best wishes.

Valorada con 5 estrellas sobre 5

Great quality cds and good customer…

Great quality cds and good customer service and deliver, thanks so much

11 de septiembre de 2023
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Respuesta de Vocal Star Limited

Thank you for the positive review. We are glad you've experienced our brilliant customer service team and pleased with the product. Best wishes.

Valorada con 5 estrellas sobre 5

Quick replys to emails

Quick replys to emails
Very helpful
Postage very quick

31 de agosto de 2023
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Respuesta de Vocal Star Limited

Thank you for taking the time to leave us positive feedback. We hope you enjoy your VS-600! Best wishes.

Valorada con 5 estrellas sobre 5

FAULTY MICROPHONE

I had an issue with one of the microphones on my new VTS200.

Sent an email and within 24 hours received a response from Ashleigh, who resolved my issue in a way that I was not expecting at all.

Ashleigh was so helpful and sorted everything out in such a timely and friendly manner.

Vocal-Star are very fortunate to have someone like Ashleigh.

Lauren also assisted and was very prompt in amending my delivery address with the couriers.

Thank you both for ALL your help today.

Teresa de Sousa

31 de agosto de 2023
Opinión espontánea
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Respuesta de Vocal Star Limited

Thank you for the lovely review Teresa. I will pass your message onto Ashleigh and Lauren; they will be thrilled to hear it. Best wishes.

Valorada con 5 estrellas sobre 5

Well done

Well done - Vocal-Star Ltd. Original order list by Royal Mail - following a short E-Mail from me item arrived by DPD.

13 de agosto de 2023
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Respuesta de Vocal Star Limited

Thank you for your positive 5 star review. Best wishes.

Valorada con 5 estrellas sobre 5

Excellent customer service

Had to ring to get advice on the correct microphone.
Lady helped and went over and above to make sure we got the right one for my daughters Birthday
Also made sure it arrived super fast .
Lady who helped was fantastic

15 de agosto de 2023
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Respuesta de Vocal Star Limited

Thank you for taking the time to leave us a review. We're happy to hear that you had a great experience with our customer service team; we will forward your kind words to them. Best wishes.

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