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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very disappointing change by Vodafone Albania. The minimum recharge to keep your prepaid number active has increased from 100 ALL for 30 days to 500 ALL for 45 days. That means spending around 6,... Ver más

Valorada con 1 estrellas sobre 5

Vodafone Albania fa pena. Ho chiesto il trasferimento do GigaFibra a fine aprile indicando il nuovo indirizzo, conferma copertura in negozio e pagamento del servizio. Dopo 7 giorni vengono i tecnici e... Ver más

Valorada con 3 estrellas sobre 5

Got sim activated in a moments. Tourist pack was bit pricy. Got it becouse of google reviews saying it's good for seaside resorts. Well...it's not. I'm staying in Golem, near Durres. Conection is quit... Ver más

Valorada con 1 estrellas sobre 5

Super hajduta. O shqiptare mos e hapni nr vodafone se do ju grabisin leket pa e kuptuar fare. Une e di qe e ata te tjerer hajduta jan. Po kta jan te tmerrshem. Esht hera e dyte qe fus lek ne aplikacio... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. también en la categoría
  3. Servicio de telefonía e Internet

Información proporcionada por diversas fuentes externas

Vodafone Albania is part of Vodafone Group Plc, one of the world's largest telecommunications companies.


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

111 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(111)

21 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Sherbimi fiks me i keq qe ekziston

Sherbimi fiks me i keq qe ekziston, interneti eshte i ngadalte dhe shkeputet.
Paguan faturat thone si ke paguar dhe pse ti ke skontrinon e pageses nuk te lidhin sherbimin.
Sherbimi i klientit misionin e vetem që kanë është të të percjellin dhe jo te zgjidhni problemin.

1 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I work for vodafone Albania for 11…

I work for vodafone Albania for 11 years in finance, the Albanian management was a night mare, supervisors like Arlind, Imelda Vasian ect, first critics your work as employee, after harassment, threats guardians pressure alimented by them to stay low. If you oppose to protect your work or your rights, they call the cops or their peace holders just for answering to their pressure. With many former employees they have adoperate persecution to keep mouths shut and lazy mangament on charge. No signs of Colao or British in Vodafone Albania from years. I am so happy that I left them ✌️❤️

3 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worstttttt company ever!!

The worstttttt company ever!!! I will never buy a vodafone number again! I got one contract for 6months and they postponed it to 1 year without my approval! Went to the office to cancel it and they told me you cannot, we will call you on the phone! Been waiting and still paying as the time goes on and they do not call y!!!

24 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

They operate in many standards

except that they are too expensive. They operate in many standards. if you want to convert your sim card into a virtual card, there are only two shops where you can do that. So you have to go on this shops, even they are far from you. Although you have many shops near you. When you go there, they say that they need authorization to do that. Instead my collegue has done this a couple of months earlier with no authorization! The customer service replied that they are not responsible for other stores (!! so they are not the same company, she doesn't care. You just have to go around). When I asked why they are only two shops for this service, she said: because there are just two months offering this service, but when I claimed about my collegue, she said: she has done more than 6 months earlier.
Our vodafone agent does not answer on phone at all! While the costumer service was trying to make fun of me, saying several times (more than 4-5) goodbye thank you. As if I were deaf!
I have to say, THEY DON'T HAVE ANY PLACE (STORE or ONLINE) where they have explained what documents are needed, even more so when they only have 2 shops to offer this service

19 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Suspicious products

I bought an iPhone here and the apple warranty was already expired, they didn’t email me with a solution for a month, and after insisting they told me “just use our warranty, we are not responsible for apple’s warranty”. Leaves me doubting the product is refurbished or used.

13 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

The most overrated mobile and internet…

The most overrated mobile and internet service provider in Albania.
Mobile portability proposed by them as part of a promotion, you accept and then the long journey to the abyss begins. First, they say the old provider refused the request and advise you to give it another try. The second time the request gets rejected again and you explicitly say OK DON'T CONTINUE WITH THE PORTABILITY, please nullify the request.
After a month or so, out of the blue, you receive an SMS telling you that your request has been approved and in a matter of days your mobile number has been successfully carried to the new provider. And the best part is that the portability has been done with conditions that are completely different from the ones that convinced you to take the step in the first place, because the promotion period has ended. As it turns out it doesn't matter the timeframe when you accepted their offer, but when it gets done (that's how they make more money)
And all the mess is irreversible.
I made a formal complain by mail, for which I got two "please wait 24/
48 hours for a reply as we are handling you complain" and then...silence. Absolutely nothing, no more responses to your mails and requests.
Home Internet service and support is also so damn horrible I just don't have words. They leave you hanging, or get back to you after 2 or 3 hours, or don't get back at all. The internet itself sucks also, no bandwidth, no connection on random, and you can't get help anywhere. Someone has hijacked vodafone i think, and it is seriously bad, awfully bad

19 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst company ever!

The worst company with the worst services. 16GB internet in 12 days with wifi at home and in the office. 16GB internet when the phone only scores 1-2GB used?
The rates are then among the highest in the world calculated for basic pay!
When you try not to renew your furniture contract, they renew it for you without even accepting your denial!
Not to mention the fixed network which in addition to not maintaining the advertised bandwidth, is full of filters that only the mail and some web pages can visit!

16 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheater cheater composoviter

Cheater cheater composoviter
The worst company in Vodafone history
The only company on earth where costumers have no rights whatsoever. Have employed the most rude and uneducated employees in Albania. Because they use them as slaves by paying the lowest wages in Europe. The computer in the shop is 30 years old and you can’t pay the bills if you don’t have the exact amount because they carry no charge in their tills.

16 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

The most stressful phone operator ever

The most stressful phone operator ever. They will always play tricks, for instance, if you have an offer until 24 May, that means until midnight of that day. You have to keep topping up so that your number doesn't go passive. If you don't top up for 7 days, you "lose" all the money there was in your card. Honestly, absolute thieves.

24 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sherbimi klientit ne qytetin e Vlores …

Sherbimi klientit ne qytetin e Vlores eshte ne nivel 0. Edhe pse kam zgjedhur te paraqitem ne dyqane ne orare te ndryshme gjate dites sherbimi me ka vonuar me shume se 30 min vetem per te bere nje pagese abonimi. Komunikimi me klientin si komunikim rruge. Vetem nga sherbimi nuk e rekomandoj kete kompani.

9 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Since they bought Abcom their technical…

Since they bought Abcom their technical support both online a and shops is non professional.
I bought a device and after I put card there was no connection. After several attempts to call the support they said : Your actual cars is not supported by your device .
Come back in our shop And purchase a new one .
Again the service not working !

9 de marzo de 2021
Opinión espontánea

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