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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

they are scammers, directors and ceo\s are also scammers , speak like there honest but real thief and scammers , have nothing to do with them, including GEOFFREY WELI WOSU, biggest scammer of all of t... Ver más

Valorada con 1 estrellas sobre 5

Scamer unlicenced company! Took my moneys keep far nigeria scamers fraud person! My friend check england address they is shopping center and fake address! I'm sure nigeria address to is fake and al... Ver más

Valorada con 1 estrellas sobre 5

Attention , Voguepay est une Arnaque !!!!!!!!!!!!!!!!!!!! cette société située en Nigeria ne sont que des Bondes de voleurs , nous avons demandé un retrait de 5600$ mais à chaque fois nous rencont... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Attention !!!!!! Vogupay arnaque" je demande un retrait depuis un mois et toujours les memes reponses . "notre support traite votre demande" .... Mais aujourd'hui j'ai reçu un message qui me fai... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pago

Información proporcionada por diversas fuentes externas

VoguePay is a user-friendly online payment platform in Nigeria that allows you set up an account for free and receive, transfer funds with or without a website. Via email and SMS, you could initiate and receive payment with us. We have local & internati...


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

208 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

horrible scam keep our money.

24 de agosto de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Jouer,

Our sincere apologize for every inconveniences you might have faced from operating on VoguePay.

However we would like to bring to your attention that VoguePay operations is governed by card schemes and the company has to comply with guidelines.

We understand that these measures are sometimes unfavorable to you as our merchant, but we want to assure you that appropriate measures are being put in place to reduce the uncertainties merchants undergo while operating on VoguePay.

We appreciate your feedback and will like to get your operating email address on VoguePay to confirm that you are one of our valued merchants.

Valorada con 1 estrellas sobre 5

Don't trust all the good reviews

Don't trust all the good reviews, they are scammers.

12 de agosto de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Bill,

Are you experiencing any challenges with out platform?

If yes, have you tried to contact us as we are yet to receive any complaint from you.

Please get in touch by sending an email to support@voguepay.com

Valorada con 4 estrellas sobre 5

I love VoguePay platform because is…

I love VoguePay platform because is flexible for payment and the platform have integrity when it comes to PAYMENT ISSUE. I made payment using their platform, it was not successful but I was debited. I sent them an e-mail and within 24hrs I recieved a response and solution to that. I am happy for that and I will continue to use their platform. Keep it up VoguePay.

12 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kudos to the support team

I had my doubts but then, I decided to give them a try. Am glad I made the decision. The service was excellent and everything and went smoothly.

11 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

scamming and fraudulent company

scamming and fraudulent company, they do not pay what they owe you no matter what always! you will get no money from them or answer back support is a joke they paid out for a while and after that stopped answering or paying bad enough customers were complaining about the processor being in Nigeria! and it is well-knowing for high-risk fraud country now make it worth they are making a very bad name for there self by not paying people out there money that they worked for do not use this company avoid at all cost

edit as per your replay
However we would like to bring to your attention that VoguePay operations is governed by card schemes and the company has to comply with guidelines.

what part of complaying by guide lines says not to pay out what you owe to your clients >>

7 de agosto de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Paul,

Our sincere apologize for every inconveniences you might have faced from operating on VoguePay.

However we would like to bring to your attention that VoguePay operations is governed by card schemes and the company has to comply with guidelines.

We understand that these measures are sometimes unfavorable to you as our merchant, but we want to assure you that appropriate measures are being put in place to reduce the uncertainties merchants undergo while operating on VoguePay.

We appreciate your feedback and will like to get your operating email address on VoguePay to confirm that you are one of our valued merchants.

Valorada con 1 estrellas sobre 5

This is a fraud company

This is a fraud company, they look for any reason to refuse to pay funds, communicate with them, and always have to wait. Half a year has passed and they are still delaying the payment.
----------------------------------
Reply to 01:18:07, July 26, 2020
I applied for cash withdrawal, but you have no response to this question.
Always tell me, wait.
Then there was no reply.
So your reply is very official and meaningless, because you can't tell me why I can't withdraw cash. I didn't commit any violations.

13 de julio de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Allen,

Kindly be aware that the instruction that IPTV merchants must henceforth provide a legal opinion or license to operate comes from the card scheme networks. VoguePay declines to accept any liability or risks from ILLEGAL businesses.

We understand that this measures are sometimes unfavorable to you as our merchant, but we want to assure you that appropriate measures are being put in place to reduce the uncertainties merchants undergo while operating on VoguePay.

We hope to keep serving you the best way.

Thank You

Valorada con 1 estrellas sobre 5

Les pire arnaqueurs que j'ai pu rencontrer

Les pire arnaqueurs que j'ai rencontrés, ils m'ont entubé en plus de 5000 euro depuis avant mars 2020 qu'ils refuse de me donner sous prétexte que je doit fournir des documents concernant ma marchandise ce qu'est pas de leurs ressort puisque ils ont déjà reçu plein de paiement venus de mes clients, ils ont pas hésité à accepter les paiements venus de mon site pour qu'en suite les garder pour eux.

Je cherche à contacter les organisme qui leurs permette de jouer avec l'argent des gens et de les arnaquer en suite comme Visa, MasterCardet autre pour essayer d'arrêter ces criminels, je suis pas le seul dans ce cas il y a plusieurs personnes à qui il est arrivé le même truc.

Ils disent que c'est hors de leurs volonté mais ils sont incapables de fournir le moindre document prouvant leurs dires.

J'écris cet avis pour vous prévenir contre ces arnaqueurs, ne croyez pas les avis favorables qui viennent tous de leurs employés qui vivent tous au Nigeria comme par hasard.

10 de julio de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Bonjour Earl,

Veuillez noter que l'instruction selon laquelle les marchands IPTV doivent désormais fournir un avis juridique ou une licence d'exploitation provient des réseaux de cartes. VoguePay décline toute responsabilité ou risque de la part d'entreprises ILLÉGALES.

Nous comprenons que ces mesures vous sont parfois défavorables en tant que commerçant, mais nous tenons à vous assurer que des mesures appropriées sont mises en place pour réduire les incertitudes que les marchands subissent lorsqu'ils opèrent sur VoguePay.

Nous espérons continuer à vous servir de la meilleure façon.

Merci.

Valorada con 1 estrellas sobre 5

Scamming services

Scamming services, for months they continue to hold funds and refuse to release them. Keep making up excuses but even their skype contact has been away now for months. DO NOT TRUST

25 de junio de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Tao,

Kindly be aware that the instruction that IPTV merchants must henceforth provide a legal opinion or license to operate comes from the card scheme networks. VoguePay declines to accept any liability or risks from ILLEGAL businesses.

We understand that this measures are sometimes unfavorable to you as our merchant, but we want to assure you that appropriate measures are being put in place to reduce the uncertainties merchants undergo while operating on VoguePay.

We hope to keep serving you the best way.

Thank You.

Valorada con 1 estrellas sobre 5

unfortunate events

Feb 24, 2020, I was having difficulties withdrawing from Vogue PAY, they threw at me all possible compliance schemes they could but failed at all costs and processed a partial amount on my withdraw request in the middle of March. reading all the reviews on Trust Pilot you could see that several clients were having the same issue with them.  On the 18th of May I requested a withdrawal the still had some money in the account when it got declined only to find out that they have made changes to their Rolling Reserve policies NOW (26th of March to be precise). May I state that VoguePay need to notify all Clients/Merchants of these changes in advanced, but I was never notified, the transaction charges on their site are not the correct ones as in the middle of last year I was told we would have an increase to 5.5% from 3.8% for all EUR transactions, whether on their website it remains at 3.8%. Which they are misleading Clients and Merchants into agreeing for lower % then increasing them in the meantime once they have signed up with them. Now the 540 Days rolling reserve they have changed just to keep Merchants from Withdrawing funds and keeping the money for longer periods. When confronted all they could say was "We would like to apologize for the inconvenience the update may have generated for your business, please note that as stated in our previous mail, the withdrawal has been canceled and credited to your VoguePay wallet. We regret that the information was not communicated to you earlier on the card scheme extension period and would like to sincerely apologize for the delayed update.".  They have gone to great lengths to find loopholes and ways around securely holding funds from clients and I suggest who has money with Vogue to take legal actions and report to certain authorities these issues. We do not have a history of Chargebacks nor Bad Credit background check to keep our funds.
Now, most likely this review will be reported from VoguePay for breaching of Trustpilot guidelines as they have done with reviews bellow to hide their illegal activities.

15 de junio de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Laila, we apologise for all the inconveniences you have stated from operating on VoguePay. However we would like to bring to your attention that VoguePay operations is governed by card schemes and the company has to comply with guidelines. We understand that this measures are sometimes unfavourable to you as our merchant, but we want to assure you that appropriate measures are being put in place to reduce the uncertainties merchants undergo while operating on VoguePay. We appreciate your feedback and will like to get your operating email address on VoguePay to confirm that you are one of our valued merchants.

Valorada con 1 estrellas sobre 5

Too much issues and not trust worthy

Too much issues.

No trust.

Too Failed transactions

Withdrawals pending for months

Customer support keeps saying same things every day.

22 de mayo de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Tron, please note that there are different reasons why your withdrawals may be pending, for instance if your account has been flagged as uncompliant with standards, which requires that you provide documents as requested to comply and continue to operate your account freely. Inorder for your challenge to be better understood, please send an email to digitalmedia@voguepay.com to enable us work towards a resolution. Thank you for being a valued merchant at VoguePay

Valorada con 1 estrellas sobre 5

Dear VOguepay Complient Team

Dear VOguepay Complient Team , You have to restitute all funds belong to merchant before your new compliancy . YOU CAN NOT HOLD FUNDS PRIOR THE NOTIFICATION . BUT YOU CAN HOLD FUND RECEIVED FROM THE DATE AFTER YOUR NOTIFICATION WITH LEGAL NOTIFICATION OF IT . SO VOGUEPAY PROCEDURE OF HOLDING FUNDS PRIOR THE NOTIFICATION IS ILLEGAL AND CONSIDERED AS SCAMMING ACTIVITIES OF VOGUEPAY .

SO I SUGGEST YOU TO RELEASE ALL FUNDS OF MERCHANTS PRIOR NOTIFICATION OF HOLDING AND ACCEPTED BY THE MERCHANTS . DO YOU HAVE SUCH LEGAL DOCUMENT OF THIS PROCESS . IF NOT YOU WILL BE DEFINITLY CONSIDERED AS SCAMMER COMPANY

21 de mayo de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Dear valued merchant, please note that your funds will be released to you immediately you provide legal documents or a licence to prove the legitimacy of your business. Also be informed that this new compliance regulations is set by the card scheme and bodies governing VoguePay operations. We apologise for every inconvenience this must be causing you, but VoguePay can no longer bear the risk of harbouring illegal businesses. We await a positive response to our compliance email and hope to continue serving you as our merchant. Thank you for being a valued merchant at VoguePay

Valorada con 5 estrellas sobre 5

Responded to Email

I have responded to your emails with my documents. Please respond fast. I need my account opened up. Thanks.

19 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

DES VOLEURS , ILS ME MENACENT

Faut éviter cette entreprise qui vole l'argent de ces vendeurs, ils sont des voleurs ils ont volé mon argent , au debut ils m'ont dit qu'on accepte l'iptv etc ..., maintenant ils m'ont demandé une licence comme quoi vous avez le droit de vendre l'iptv, sinon je ne verrais jamais mon argent , et ils nous ont obligé à ouvrir un bureau virtual au nigeria avec 198 usd par an , sont des voleurs , si vous voulez pas êtres arnaqué , ne pas utiliser voguepay, et je connais un ami qui ont lui volé 10000 usd , je vais mettre les preuves dans une video sur youtube et dans mon blog .
VOGUEPAY SCAM , VOGUEPAY ARNAQUEUR .
ils disent qu'il ont reglé mon probleme ici aucun probleme n'est reglé il m'ont volé 1500 usd ils me disant qu'il faut attendre 540 jours pour retirer mon argent DES VOLEURS , faut éviter cette entreprise
ET en plus ces voleurs me menacent si je fais quoi que ce soit ils vont donner mes informations personnelles au mastercard et visa card pour qu'ils bloques mes comptes bancaires je vais poser plainte contre ces voleurs .
ILS ME MENACE , BIG SCAM , DES VOLEURS.

15 de mayo de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Mr Houmam, as communicated via mail, withdrawals will be granted when you provide the neccessary documents to comply to the new standards. We deeply apologise for any inconvenience this must be causing you. For further communication on this, kindly reach out to our support unit on support@voguepay.com and you will be attended to accordingly. Thank you for being a valued merchant at VoguePay.

Valorada con 1 estrellas sobre 5

Il faut éviter cette entreprise des…

Il faut éviter cette entreprise des arnaques, j'ai plus de 500 $ dans mon wallet et quand je veux envoyer l'argent sur mon compte ils me bloque, je les ai appelé plus de 6 Fois et sans résultat.

11 de mayo de 2020
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Largo, please reach out to our support unit on support@voguepay.com to help out with any challenges you may be facing. Thank you for being a Valued merchant at VoguePay.

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