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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

they are scammers, directors and ceo\s are also scammers , speak like there honest but real thief and scammers , have nothing to do with them, including GEOFFREY WELI WOSU, biggest scammer of all of t... Ver más

Valorada con 1 estrellas sobre 5

Scamer unlicenced company! Took my moneys keep far nigeria scamers fraud person! My friend check england address they is shopping center and fake address! I'm sure nigeria address to is fake and al... Ver más

Valorada con 1 estrellas sobre 5

Attention , Voguepay est une Arnaque !!!!!!!!!!!!!!!!!!!! cette société située en Nigeria ne sont que des Bondes de voleurs , nous avons demandé un retrait de 5600$ mais à chaque fois nous rencont... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Attention !!!!!! Vogupay arnaque" je demande un retrait depuis un mois et toujours les memes reponses . "notre support traite votre demande" .... Mais aujourd'hui j'ai reçu un message qui me fai... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pago

Información proporcionada por diversas fuentes externas

VoguePay is a user-friendly online payment platform in Nigeria that allows you set up an account for free and receive, transfer funds with or without a website. Via email and SMS, you could initiate and receive payment with us. We have local & internati...


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

208 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Easy way for transactions

Easy way for transactions
Very good support system
My questions were answered right away
Thank you Vogue Pay

3 de abril de 2019
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Wow, Good to meet you here Peggy and thank you for your kind words. Feel free to contact us for any assistance.

Valorada con 5 estrellas sobre 5

Awesome

Awesome. Got an immediate help and high-quality support from Zainab.

21 de marzo de 2019
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Lagopus,
Thank you for your feedback and kind words.
We are glad that you shared your experience on how our support unit assisted you.
Feel free to contact us for any inquiry.

Valorada con 4 estrellas sobre 5

Good company

Voguepay has been very simple to navigate so far. Not had any problems yet with any transaction and I definitely recommend them. I would give them 5 stars but sometimes customer service is not quick to respond . but overall it is a good company and i like them

19 de marzo de 2019
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Livingstone,
We are glad that you shared your experience. We will continuously work to improve our services.
Thank you for your feedback and kind words.

Valorada con 1 estrellas sobre 5

Pessimo

Pessimo, prendono soldi anche solo per la verifica dell'account e il servizio clienti è molto scadente

10 de marzo de 2019
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Ciao Gio, siamo tristi per qualsiasi trattamento scadente che devi aver ricevuto ultimamente, e ti adoreremo per darci l'opportunità di risolvere questo problema. Chiacchieraci gentilmente su facebook messenger m.me/voguepay o manda una mail a support@voguepay.com Grazie

Valorada con 1 estrellas sobre 5

Bad bad costumer service

Bad bad costumer service

I asked about some errors. And they don't know what it is.. I tried several times but cannot get it to work with either payment or add funds

error FC00S5 and error EC0031

Answer : I have 3D secure. And as I said several times...

Same as I get "transaction not recognised" I can't get an answer why. Dispice I have asked in chat many times

Answer 2 : my card DO have 3D Secure. And I get the pop up followed by sms with a code. When I put in the code for 3D Secure payment. The message "transaction not recognized" appears

Answer 3: I have tried your chat system for 2 days and about 40 messages with screenshot. And no-one can help me. That's why I did make this post.. I have send you a email with screenshots

28 de febrero de 2019
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

UPDATE: I have seen your email and working on it. Thanks



Hi Helikopter,


We are sorry for the inconvenience you faced due to the unsuccessful transaction.


Our goal is to ensure that all transactions are successful when initiated. Unfortunately, we had a little maintenance to carry out recently; possibly, your transaction occurred during this period.

Please retry the transaction as the issue has been resolved now.


For future reference:

Ec0031 means that your card is not enrolled for 3D authentication. You may contact your bank for enrollment. By default, we use 3D because it is more secure way of accepting payment for both sellers and buyers. As a buyer, it means no one can use your card without your approval as you will be required to provide a code to complete the transaction. While as a seller, you reduce number of chargebacks and refund requests due to fraud.


Fc00s5 means that you made several unsuccessful attempts at making payment. Our algorithm triggers this as a possible attempt of fraud and blocks the card temporarily.


Can I request that you send me a mail (digitalmedia@voguepay.com) or chat me via m.me/voguepay.


A screenshot will also help.


This enables me to track your issues and provide you a prompt feedback

Thank you for your understanding.

Valorada con 5 estrellas sobre 5

VoguePay

Took part in a competition that VoguePay held and it was conducted very well. It was extremely easy to get in contact with them and they replied to my questions immediately! Great company and very appreciative of them!

28 de febrero de 2019
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hi Max,

We are happy that our ticket giveaway made it possible for you to watch your favourite club play live.


That feeling you had yesterday is what we have each time we are able to help any business accept payment successfully from their customers all over the world.

Valorada con 5 estrellas sobre 5

Awesome Customer Service and their fast…

Awesome Customer Service and their fast payment portal.
This is my first time that I am using Voguepay before that I used 2checkout and Paypal but I hope for best. Voguepay have one of the best payment portal aa compare to others.

11 de febrero de 2019
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Thank you Ada for your feedback. Thank you for joining over 100,000 other happy merchants

Valorada con 1 estrellas sobre 5

Bad service bad customer care.

Bad service bad customer care.. I have pending six days withdrawal it 6 days now I withdrew noow I have not seen my paid customer care ask me my verification
.yet no feed back from any one

You guys areu using this to defraud

31 de enero de 2019
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Afolabi, thank you for using VoguePay to accept payment on your site.

I feel sad you had delays with your withdrawal. First, let me assure you that your money is safe. It is easy to see that from the many positive reviews here.

It appears you are making the first withdrawal from your VoguePay wallet. If that is the case, there are few administrative compliance your account is required to comply with.

Please contact me on digitalmedia@voguepay.com or m.me/voguepay in order to guide you on our compliance checks for withdrawing money.

Thank you.

Valorada con 4 estrellas sobre 5

Good

Good! No complain what so ever. Great customer care service. I'd have rated 5star if not for the high charges. Kindly reduce your commission. Thank you.

17 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Voguepay customer service especially…

Voguepay customer service especially via facebook is awesome as they help in getting any issue whatsoever resolved fast and as we know good customer support service is the hallmark of service delivery

4 de enero de 2019
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Thank you for you feedback. We are happy to hear your good words

Valorada con 5 estrellas sobre 5

VERY! VERY! GOOD SUPPORT

Very very good, there support handler is very fast and responsive, thanks for not disappointing me

15 de diciembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Thank you Ayomikun for your feedback

Valorada con 5 estrellas sobre 5

Customer service at its best!

Customer service at its best!! Voguepay helped me get value for my money after the merchant had failed to deliver...very quick to respond and the facebook guy is always available.!!

29 de noviembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hey Leonard,

We are happy to hear your feedback, especially about our quick response to your requests.

Thank you so much for your review.

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