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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

they are scammers, directors and ceo\s are also scammers , speak like there honest but real thief and scammers , have nothing to do with them, including GEOFFREY WELI WOSU, biggest scammer of all of t... Ver más

Valorada con 1 estrellas sobre 5

Scamer unlicenced company! Took my moneys keep far nigeria scamers fraud person! My friend check england address they is shopping center and fake address! I'm sure nigeria address to is fake and al... Ver más

Valorada con 1 estrellas sobre 5

Attention , Voguepay est une Arnaque !!!!!!!!!!!!!!!!!!!! cette société située en Nigeria ne sont que des Bondes de voleurs , nous avons demandé un retrait de 5600$ mais à chaque fois nous rencont... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Attention !!!!!! Vogupay arnaque" je demande un retrait depuis un mois et toujours les memes reponses . "notre support traite votre demande" .... Mais aujourd'hui j'ai reçu un message qui me fai... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pago

Información proporcionada por diversas fuentes externas

VoguePay is a user-friendly online payment platform in Nigeria that allows you set up an account for free and receive, transfer funds with or without a website. Via email and SMS, you could initiate and receive payment with us. We have local & internati...


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

208 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 4 estrellas sobre 5

Our organization uses voguepay to…

Our organization uses voguepay to receive donations from our donors anywhere across the globe. What I like most is the recurring feature that allows donors to donate in a pre-schedule manner automatically.
Please keep up the excellent job.

16 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

When it comes to professionalism

When it comes to professionalism, VoguePay comes to mind. I have used various payment platforms but VoguePay is unique for speed in service delivery.
Overall, if you are not using VoguePay, you are missing out....
Oh and by the way, the Fintech conference was really awesome. Well done stuff...

14 de noviembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Thank you Uduak.

It was really nice you came for the Africa Fintech Summit in Lagos.

Thank you for sharing your experience of our payment gateway.....so proud of you.

Valorada con 4 estrellas sobre 5

Voguepay is a wonderful experience…

Voguepay is a wonderful experience indeed, I have tried out other platforms , but voguepay have proofed outstanding. Whatever technical issues you may face while trying to carry out a transaction, their technical team is always ready to attend to you on that absolutely. Voguepay!, I love this platform and their methods. If you are yet to board the moving train (Voguepay), please do without further hesitation. Thank You voguepay

14 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

My review is a company that I had never…

My review is a company that I had never heard of before Vogue pay. I was interested in investing a large amount of money to myself but a small amount of money to others especially those in business. I made enquiries on the internet and the next thing I know is my phone is ringing off the hook, from various and numerous companies basically telling me that I had signed up with them I was so flustered that I did not know what to do next. But one company was nicer over the telephone and more capable of explaining how things work how I could access my app and keep an eye on my shares in Bitcoin. I was asked for my credit card details which I gave as they did not deal with PayPal, a red flag should have gone up at that moment but it did not in my mind unfortunately for me at that time. So they said the minimum amount originally was £200 which I was to transfer from my account via my Visa debit card.. whilst on the telephone trying to make this transaction I was informed that the minimum that I could invest was £250 so I stretched my money and pay them the £250 that they requested. At this point I did not know that Vogue pay were involved in anything concerning my payments 2 the company Thomas finance, and the payment went directly through.
Several days later I was contacted from a person in Dublin who was very accommodating and very persuasive and pleasant telling me that my account would be up and running as soon as her colleague rang me from a different department making sure my registration was in order and that my newly bought shares would be up and running for me.
However when this company finally rang me I was uncertain that he was who he claimed to be as I was having nothing but call after call from companies such as bitly.com telling me not asking or enquiring, but telling me that they had my money and I was to give them identification so that they could proceed with some cyber account, which was not explain to me very well I also received emails and texts from them requiring certain information so that they could go ahead with investing my money. It was not just this company there are companies have two companies phoning and texting me , is relentless and already, although I had only transferred my money just two days before, I was blocking every number on my telephone that came in if I did not recognise it. I blocked 27 numbers in total and thankfully I did not give out my home telephone as I would have had duplicate calls from them on that phone as well. These companies also use different telephone numbers and different area codes to try to contact you once they realise that a certain number has been blocked. Eventually the same lady who had rang me from Dublin my first point of contact, rang me after I had repeatedly sent emails, she gave me a specific time and a telephone number and name of the person that would be contacting me.
This is what happened when's this gentleman came on the telephone he instantly wanted me to provide him with proof of identification! Bearing in mind I had handed over money and was not burrowing any money. at this point I had had enough this man I will not call him a gentleman, almost demanded not requested me to scan and send via email my debit card front and back, my passport where the photograph and details are kept and finally a household bill. When I asked this man named Joseph to explain why I had to verify who I was and furthermore give him very private details regarding my bank account my passport and utility bill or which I was informed by my own bank natwest that I should absolutely not give them that information as I was the purchaser. Whilst on the phone to my bank natwest they looked into my account and could tell me that £275 had been taken out of my account not the £250 that was agreed upon.
My bank passed me over to a fraud section of the firm regarding retail fraud as I had made a purchase and had it not been that they had taken £275 out instead of the 250 I would not have made these enquiries and started to rethink andwhat I had got myself into and I was devastated to discover that mybank told me that a further £198.07 had been taken out by the same company as the first.
I was advised to make the initial point of contact and if unsuccessful then my bank would step in.
The name of this company was Vogue pay, they had telephone numbers, email addresses in every possible at language for anywhere in the world.
Once I had written a query concerning the £275 plus the further £198.09 Vogue pay instantly told me that by money would be returned to me and all I had to do was basically wait a few days and that was it.
However doing these few days I was having texts on a regular basis informing me of the status where my money had actually gone.
As instructed by my bank I rang Jones finance and enquired about the £25 extra that they had taken out instead of £250 plus an additional this company denied all knowledge of the second aboutthis company denied all knowledge of the second about of money they put me through to department after department in I think different countries all over the world and had to explain myself relentlessly I know I was feeling ill due to the trauma and the very well concealment of my money's whereabouts.
I had been on the telephone for 9 hours that day at my own personal cost, I felt emotionally, physically and mentally drained, and also felt like a fool from not knowing what I had not investigated before handing over money so freely.
I intended to contact Vogue pay the following morning once I had rested, but come the morning I received a text from Vogue requesting that I took a screenshot of the transaction to Vogue pay out of my account which is exactly what I did and send it directly to them.
Within a matter of hours I again heard back from Vogue pay who assured me that Jones finance had indeed taken out this money, through the innocent party Vogue pay, for those who do not understand what Vogue pay does or who they are I can only tell you that they are very similar in my mind to PayPal where as if you have a problematic issue they step in, make their own enquiries thoroughly and keep they're customer informed every step they take.
Once Vogue pay confirmed that Thomas finance had taken out the money aforementioned, and had seen that from my screenshot of my bank account that indeed Vogue pay had been the party to handle the money from myself and transfer the money as I had originally wanted directly to Thomas finance and the £25 additional cost was a handling fee which I accept fully.
I was told by Vogue pay that within 7 to 10 days and without question or delay the whole some of my money would be back into my account, whether they received the money from Jones finance or not as they would reimburse me themselves if they could not retrieve the money from Jones finance.
My first point of contact to Vogue pay and from Vogue pay was on November 5th at 16:40 it was a reassuring text with a British telephone number I shouldn't mean that everything would be left in the hands and I need do nothing at all, and apart from sending them a screenshot of the transaction going into the account from my bank they asked nothing else of me.
First thing this morning November 13th 20 18 I received a text message from Vogue pay at 9: 16 a.m. from Vogue pay asking me if I was content with the fans being returned back into my account. I was dumbfounded. I quickly checked my bank status online and hey presto as if like magic all the money every single penny had been returned to me via Vogue pay into my NatWest account.
I have never had such reassuring and swift service from a totally unknown third party company resolve all my issues and making sure that I was not stressed to the point of breaking as this money was all I have, this reassurance and continued, professional and extremely friendly service did put my mind at ease and I no longer worried about this money once Vogue pay got involved.
I could not and will not be able to thank them enough for what they have done for me they have returned money to me that I thought would be invested + the money that was in my personal opinion, stolen out of my account, the second payment of £198 , without explanation or even an admittance from Jones finance to confirm that they had indeed taken out the second amount of money, but thankfully due to Vogue pay and their thorough and speedy actions it was indeed confirmed that Jones finance had taken out that second amount of money that they emphatically denied when I contacted them on several occasions. But enough is enough the whole thing is now behind me and that is thanks to one company and one company only and that company is VOGUE PAY, yes VOGUE PAY, that I am confident without their investigation and involvement I would never again have seen a penny of my money and possibly in the future , have I given them the details that they were asking for so everyone please be aware and wary, of anyone, anyone at all be at a company or a personal transaction please do not ever ever give out those details as our banks continually instructs us.
Finally and for one last time I wish to thank from the bottom of my heart and my previously bottomless empty purse, VOGUE PAY YOU ARE AMAZING! WOULD NOT HESITATE TO DEAL WITH YOUR COMPANY AGAIN. A MYRIAD THANKS VOGUE PAY
Regards
Judith Donovan

13 de noviembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Judith,

We are glad we were able to help you recover your money.

Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Very good support and communication

Thank you Vogue pay.

I wasn't quite pleased that i could not complete payment for my bitcoin purchase on time.

Am so happy that Voguepay provided necessary assistance to resolve the technical issue on the part on the merchant. I have since completed payment.

Thanks again for the support.

13 de noviembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Kostas, we are glad our team was on ground to respond to all your inquiries on social media and emails.

Thank you for choosing VoguePay.

Valorada con 5 estrellas sobre 5

Their integration is quite easy and…

Their integration is quite easy and simple to use and understand although you'll have to pay 2,500 naira to activate your business account to start receiving card payments

I'll give them a five star because it's reliable

13 de noviembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Thank you for your review George,

New merchants are required to pay for their business activation in order to offset the cost of the verification exercises we conduct. Thank you for your understanding.

Valorada con 5 estrellas sobre 5

My state of mind has gone from worried and angry to very relieved and impressed.

Please read to the end as I've edited this review numerous times, thanks to VoguePay's very rapid intervention.
I originally gave 1 star to this company suspecting unethical activity. Unfortunately, I had paid for merchandise from a merchant who never answered my emails and did not deliver the product. However, following my, probably unmerited, and unkind review, Vogue pay has proven to be very professional... the following are the edits I made to my original review.

Edited one day later :
Voguepay has immediately reached out to me. I will update this very negative comment if they take action and resolve the problem.
Edited two days later:
Amazing, vendor has sent an email stating reimbursemenrt effected. I will verify the eventual credit to my card and repost. If this goes well, my over 300.00€ will be back in my hands and it will be thanks to Voguepay.

And final edit: Thanks to VoguePay, I have received the full reimbursement of over 300.00 euro. Moreover, during the very unnerving lapse before the reimbursement appeared on my credit card, Vogue pay was in fact able to confirm that Yes, they were processing the reimbursement.
I couldn't expect more. Instant contact, effective intervention and communication with the merchant.. and of course: They reimbursed my money.

13 de noviembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hi Kathy,

UPDATE: We are so excited that you gave us the opportunity to review the transaction and assist in getting your funds back.

Our highest responsibility is to ensure that anyone using our payment gateway to pay for any service/product is protected by our buyer protection policy.

Thank you for your confidence in us.

Valorada con 5 estrellas sobre 5

2 years now and voguepay has been the…

2 years now and voguepay has been the best and secure payment platform. I use it to sell my audio books and its been an awesome experience.

12 de noviembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Thank you Oluwatoba. Our hope is that your business continues to do great

Valorada con 1 estrellas sobre 5

Look Nice site but dont work- see that before.

A new payment provider for me. interface looks nice but not tested. OF course it failed with my trusty credit card tha works every where else. UK based Mastercard with TSB. No reason given. very frustrating.

23 de octubre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hi Martin,

Quite frankly, am surprised this is the first time you attempted to make payment to a merchant that accepts payment with VoguePay. Our company launched in 2012 and we work with more than 80,000 merchants globally.


We feel bad that you could not complete your transaction as your Mastercard was declined on our gateway. This is likely due to security checks it failed to pass then.

Did you retry the transaction ?

We successfully process thousands of transactions daily and were concerned you had a an issue with yours.

Valorada con 1 estrellas sobre 5

I am trying to buy a subscription…

I am trying to buy a subscription online and my credit card is not accepted. No reason why???

22 de octubre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hi Garbis,

I can't be too sure why your transaction failed but honestly, I feel bad.

Did you retry the transaction ?

If it happened again, please send a screenshot to support@voguepay.com for our review.

We successfully process thousands of transactions daily for more than 80,000 merchants globally and we are concerned that you had a an issue with yours.

Valorada con 5 estrellas sobre 5

Very good!.

Very good!. I really appreciate using Voguepay for my business.

19 de octubre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

We appreciate you too, Isaac

Excited to know that our payment gateway is helping your business.

Valorada con 5 estrellas sobre 5

VoguePay was a big help in recovering…

VoguePay was a big help in recovering the money I deposited with a crypto currency broker for a Singapore crypto currency which I found out later was a scam. VoguePay acted fast and I got my money back in 3 working days- Oscar Torres

19 de octubre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scamer unlicenced company!

Scamer unlicenced company!
Took my moneys keep far nigeria scamers fraud person! My friend check england address they is shopping center and fake address! I'm sure nigeria address to is fake and all contact phone is not true phone number all is virtual numbers

Definitely stay away

13 de octubre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

VougePay *DO NOT USE* = SCAM

Hi all,
*Please do not use VougePay*.
100% scam, to steal your data. The security of the site and the safety of your data is non existent.

If you manage to make a deposit your phone number will not work, no surprise there.

Customer service is super slow to reply, eventually they will activate your phone number.

If you try to buy something with money you deposited (if you got that far) payment for anything on line will not work.
Total waste of time and my data & money gone!!!!

The security and data on the site is very poor.

They will claim they have a number of users that are happy with the service ..Where are these users, none of them seem to be on this site.. strange?Nor will the publish how many users actually use this service? Just claims.... no proof..

They will claim that GDPR will protect your data in Europe but vogiepay is also registered in Nigeria as well which does not have GDPR to protect your data...make up your own mind?

Food for thought = A company that has millions of dollars monthly will not care about trust pilot right? Please be careful fellow customers..

This company is disgracefully. I have been told to pay 35usd to withdraw 45 usd? That's insane.

Be aware DO NOT USE!!!

Thank you,
Michael S

1 de octubre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Michael,

Thank you for leaving a review of your experience with VoguePay. Contrary to your feedback, we have a good number of our users who have enjoyed very good services and are happy to recommend our payment gateway. And there are tons of them.


We became aware that a few of our new users had issues with verifying their phone numbers. Your verification was affected by this technical bug. But is has been fixed in the past weeks. We updated our FAQ to reflect how to quickly verify your phone here: http://voguepayblog.com/kb/how-do-i-verify-my-phone-number/


However, the issues you raised about the security of the site and safety of data is misleading. VoguePay is a PCI DSS Level 1 global payment institution that support more than 70,000 merchants globally who have used our platform to accept millions of dollars monthly. As a country operating in EU, we also comply with GDPR and protect customers data.

We will like to work with you to resolve the specific issues you complaint of.

Here are few ways to reach us quickly:

1. Email to support@voguepay.com

2. Send message to facebook.com/voguepay


When you message, kindly include your voguepay username and email along with the transaction challenge. We look forward to hear from you.


Thank you.

Valorada con 1 estrellas sobre 5

I wanted to make an urgent…

I wanted to make an urgent international payment and chose VoguePay.
After signing up for the account and setting up bank details I sent the payment, but the transaction failed as I had not verified my mobile number.

There is no information on the VoguePay website on how to verify a mobile number, I was not sent a verification code to my mobile. So sent a message via VogePay Facebook Group and Messenger and am waiting for them to let me know how I can verify my mobile.

Looking at the reviews the mobile verification has been an on-going problem for years! Why has this problem not been resolved with some simple tips on the website on how to verify a number.

Its Saturday today and their offices are only open Mon-Fri so after having transferred my money to the VoguePay wallet for an urgent transaction I hope I do not have to wait until Monday for their customer services to get back to me.

******************************************

I had to make an urgent transaction and since it took you 2 days to verify my mobile number, I had to make the payment by another method.
Please can you return my money to my bank account immediately.

22 de septiembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Hello Judy,


Thank you for choosing our payment gateway for your fund transfers.


Your request was received and I am happy to inform you that your phone has been verified.


Please proceed to initiate your transactions.

Valorada con 1 estrellas sobre 5

Don't use or promote this payment…

Don't use or promote this payment gateway, extremely expensive with fees that are ridiculous, you can't even redraw money to your bank account if is less the 1485 euros.

Read other reviews about this company on other sites before having even a thought to deal with this VoguePay

19 de septiembre de 2018
Opinión espontánea
Logotipo de VoguePay

Respuesta de VoguePay

Dear @Owlslow thank you for leaving a review of your experience with VoguePay.

Contrary to your opinion, a good number of our users have very good experience of our services and are happy to recommend our payment gateway. And there are tons of them.

Unfortunately, we are also sad with your experience and have reached out to provide you feedbacks via our customer support team to clarify the issues you raised here.


For record purposes, I believe this demand some clarifications:


1. Is VoguePay fee high or ridiculous ?

VoguePay charges reflect the value we provide. Unlike others that charge monthly subscriptions, our platform is free to use and you only pay when your transactions and withdrawals are successful. We feel these rates are competitive. For full disclosure, here is link to our pricing page https://voguepaycom/pricing

2. Can you withdraw money less than 1485 euros?

There is a withdrawal threshold for payments received in USD, Euro and GBP. But there is a caveat that allows you to withdraw less amount, but it will attract a surcharge. Simply send a mail to support@voguepay.com with such demand.


###

We thank you for your review and especially for using Voguepay. Your feedbacks help us to make the product better.

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