volubus Opiniones 70

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

For a first-time experience in Paris, this with my friends was excellent. The van was clean, comfortable, and well-equipped with a TV on board. Our driver, Kevin, was attentive, polite, and perfectly... Ver más

Valorada con 2 estrellas sobre 5

The Pick up point in Malaga was wrong in our voucher. It said Calle Jinetes, but that street is too narrow so we had a lot of trouble about contacting the Company and afterwards run through Malaga wit... Ver más

Valorada con 5 estrellas sobre 5

I would highly recommend this company. I had booked for 20 people on our transfer and messaged the company as we had a change of flight time a couple of months before we flew out. On the day we fl... Ver más

Valorada con 5 estrellas sobre 5

They were booked for us to transfer from Malpensa airport to Zermatt and back again 6 days later. Both journeys were excellent. The company kept in contact leading up to both journeys and on the day t... Ver más

Información sobre la empresa

  1. Servicio de transporte

Escrito por la empresa

Volubus connects travellers and travel organisers with local minibus and coach transport solutions for private transfers, tours and events in over 200 cities and 30 countries.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

For a first-time experience in Paris

For a first-time experience in Paris, this with my friends was excellent. The van was clean, comfortable, and well-equipped with a TV on board. Our driver, Kevin, was attentive, polite, and perfectly on time. I highly recommend this service.

12 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would highly recommend this company.

I would highly recommend this company.
I had booked for 20 people on our transfer and messaged the company as we had a change of flight time a couple of months before we flew out.
On the day we flew we were delayed by 1.5 hours, I informed the company and said I wasn’t sure what time we would land as there were storms hence we were delayed in leaving. We ended up being diverted to Tenerife for the night.
I kept the company informed of all the changes and they went above and beyond and had a driver waiting for us in Lanzarote when we did eventually get there the next evening

22 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Wrong Pick up point in Malaga

The Pick up point in Malaga was wrong in our voucher. It said Calle Jinetes, but that street is too narrow so we had a lot of trouble about contacting the Company and afterwards run through Malaga with a whole group of students to find the bus on a different address.

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic airport to ski resort transfer

They were booked for us to transfer from Malpensa airport to Zermatt and back again 6 days later. Both journeys were excellent. The company kept in contact leading up to both journeys and on the day to ensure seamless and perfectly timed pick up and drop offs. No waiting around at all. No getting to airport too early or too late. Vehicles clean and driving safe and smooth with offer to stop for a break on the return trip as well as charging cables and sweets for the return drive which was very much appreciated. Safe driving, clean comfortable cars, great, prompt and easy communication led to a flawless experience. Highly recommend and thank you very much.

15 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything is on time

Everything is on time, convenient and comfortable. At the first need, contact with the support service gave the desired result. Our tour lasted from January 22 to February 12 across different countries of Europe and the UK. with 7 flights. Everywhere, transport was organized in the best way.

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Good

Overall, a very good service. Communication was very good and any queries were dealt with quickly. We had 2 trips, the first one there was no complaint, the second the driver was slightly late and also had a slight difficulty communicating where to meet. Very small issues would go with 4.5 out of 5 a 4 is to low!

14 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

SERVIZIO ECCELLENTE AL PREZZO MIGLIORE SUL MERCATO

Dopo aver richiesto diversi preventivi, quello di Volubus era di gran lunga il più conveniente.
Oltra ad avere un ottimo prezzo, Volubus ha fornito un servizio eccellente, inviandomi il giorno prima il nome dellautista e l'orario di arrivo.
Continuerò ad utilizzare Volubus per i miei transfer.

26 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Star Service

booked this bus while I was in the UK to transfer our wedding party to the reception, just 2 miles away. When I arrived in Kos, I needed to arrange a return trip as well. On the morning of the wedding, I made a mistake with the times, but the company was
incredibly accommodating and quickly amended the booking on the day. The service was outstanding - friendly, reliable, and professional. I can highly recommend!

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service with speedy replies. Great price and perfect transport for requirements. Very professional drivers and great service.

29 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

God service til rimelig pris

God service til rimelig pris.
Vi var 31 mand, der skulle transporteres fra hotel til Palermo lufthavn.
Vi skulle afhentes klokken 18:00 - men hørte ikke noget fra bussen og kunne ikke se en bus med navnet Volubus ved hotellet. Dette blev dog løst, da chaufføren kom ind på hotellet og spurgte efter os lidt senere.

20 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

I sent as booking request for one of their buses after a previous provider canceled on us 2 weeks before our wedding. 24 hours after they have taken my money I called them to explain the urgency of the situation and to request them to let me know how likeky was for the booking to be confirmed. After three phone calls, one email and 4 day waiting any response they have now came back to me with saying they don't have any options for us. Very unresponsive and unfair they take the full amount without even knowing if they can provide the service.

19 de septiembre de 2025
Opinión espontánea
Logotipo de volubus

Respuesta de volubus

Dear Santiago,

My name is Måns Rüder and I'm the founder and CEO of Volubus. I'm sorry to see that we've left you dissatisfied with our services. My staff you've communicated with has been on sick leave until now, so I've just familiarised myself with the situation.

As you mention, the 2 week lead can be tricky in order to arrange this type of service, especially with the extra requirements of it being a wedding. Looking into this case I can see we immediately on the day it was requested sent out an urgent request to all 12 of our local partners in the area to see if we could cover it. It turned out we would have a few options for you, but as your email the next day explaining the urgency came in via our general email, we weren't able to respond to it before you had already confirmed with another supplier. I apologise for this.

Suffice to say, I'm sorry we weren't able to help you fast enough here. We would have been able to provide you with the service and would have been pleased to do so especially on such short notice. Do note that we never charge your card until we allocate the request, so the amount was immediately unfrozen once you let us know you had it arranged already with someone else.

As a small but very dedicated team we're completely dependent on satisfied customers who rate us highly and spread our company by word of mouth, and I'm very disappointed we couldn't be your provider helping you out here. The shorter notice the longer it usually takes to find a solution, but in this case we would have been able to assist. Nonetheless, I hope I can manage to convince you to still consider our services in the future, and even more so I hope your wedding went just as amazing as it was planned!

Best
Måns Rüder
Founder & CEO

Valorada con 5 estrellas sobre 5

Impressive service

I am impressed by the service that Volubus provided. I gave them a tough challenge, to transport 32 people, luggage and bike boxes from Rome airport to L'Aquila in Abruzzo. Volubus was the only organisation to make a viable offer, and it would have been easy for them to no-quote. Even when coach operators pulled out of the deal they persisted and found a new one - twice. The coach and luggage truck arrived at FCO promptly, and they were early at the hotel for departure, so we had time to load the truck with 10 minutes to spare before the scheduled departure time. Volubus provided operator contacts, which allowed me to get them to come back to Rome FCO when one of our party realised he had left his passport on the coach. I would recommend Volubus when arranging transfers, and I would not hesitate to use them again.

11 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely excellent experience

Absolutely excellent experience. From first contact communication was excellent. We were kept well informed throughout our booking. The driver then contacted us the morning of pick up to confirm his details, where we could find him and a photo of the bus. Excellent quality vehicle too

3 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service !

Great service !
Had 3 services for a large group organized and despite several changes until last day it was an amazing experience and everything worked well!

20 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Volubus service was Outstanding!

Volubus service was Outstanding! The drivers were early, assisted in loading/unloading luggage. Provided transportation twice during vacation to Ireland on 13 & 15 June 2025. Would highly recommend, and use again! Great job!!

13 de junio de 2025
Opinión espontánea

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