Volusion Opiniones 

Please do yourself a favor and go to a different platform for your website. We are stuck with Volusion for processing orders, but wish we never would have started. They have the worst customer service I've ever experienced and I've worked with 10+ different site providers. Do not get started with Volusion Payments, orders have an 80% chance of successfully being captured. The ones that fail they blame on the customer having their card too secure.

Good luck canceling a merchant account that you don't use. They have Zero customer service if you have no active account. We canceled a year ago and they continue to charge. Avoid at all costs!

Complete scam of a company, impossible to cancel and keep charging card. FRAUDS

Horrible. I was searching for free policy generators, found their site, signed up for account, only to find out they didnt have what they promised. On top of that I searched their site to find out how to delete my account again, no luck.

Have used this platform and through the years it got worse and worse. They will do updates and ends up making a problem on our site. They never fix what they broke. Talking to their tech support is utterly useless, like talking to a wall. Stay away from this dinosaur. I am glad our shopify site is done now. Good Riddance Volusion!

Stay far, far away from this predatory company. They have a salesperson on the phone say you can get a reduced rate on a month trial, but you can’t pay over the phone. You have to go online and pay for your one month. Then....two years later....surprise! They’ve been getting you for $299 a month! “Oh, that was in the terms when you went online an paid for your one month.” Except you didn’t see the terms, because as far as you were concerned, it was just a one month payment, as the guy said on the phone. Sorry! Womp, womp! “Oh, you didn’t get *nothing* for your $7,000. You got our valuable marketing emails in your spam folder!” The kicker is, it literally takes two hours, multiple chats and emails, and a scheduled live phone call with a rep to get them to cancel their free money pipeline.

I would like to echo many others that have had a poor experience with Volusion.

Don't go near them with a bargepole is my best advice.

The system is so restrictive that many integrations don't work. We had an issue with the checkout failing to complete many orders after months of getting nowhere we moved to Wordpress / WooCommerce.

We were paying around £150-£200 per month and after receiving a call they informed us that our fees would raise to £1500 in 2 weeks time. Funny how this occurred just after they filed for category 11 bankruptcy and told everyone not to worry.

I guess they don't need to worry on the short-term if they start charging clients 10x as much to make up their losses. It won't last long though, no-one new will join and all existing clients being ripped off will leave.

This is a commercial scam, DO NOT JOIN THEIR GAME

outdated, slow and in-flexible. Also lots of hidden charges, auto contract sign ups etc. was with them for a number years until they suddenly charged me $1500pm (normally about $300 pm) which prompted me to exit immediately. They claim the normal standard charge is $2000pm which is simply extortion for this kinda service, then offer ridiculous discount, by the end they offered me $600 pm which was still overpriced.

The only reason I am giving Volusion a second star is due to their customer support team. I have created four websites using Volusion V1 since 2011, and up until a couple of years ago, there were a few issues, but nothing major.

The monthly cost is exorbitant running several thousands of dollars every month. They nickel and dime you to death on data, newsletters and Fraud detection. We have cut many of their overpriced services out and run our email trough Google.

It's a closed source platform, and there aren't many developers writing third party apps to increase it's limited functionality. It's difficult to get anything to work properly within this platform without it creating a conflict. The over bloated coding is slow and error prone. I've run into issues with product creation and inventory that I would never believe could happen only to be told s that "this is a known issue (bug)" that has existed for years, but they have never been able to correct it.

Since they transferred their hosting to Google Cloud services we have had nothing but major headaches and serious problems. Mostly involving payment processing and the SSL certificate. The cart is NOT USER FRIENDLY, and makes the check out process difficult, tedious and error prone even when it does work. For every customer who contacted us reporting an inability to complete their sale I am sure there were at least 50 others that never bothered to notify us. I have had to test the cart many times and if I were a customer I would have left my site and shopped elsewhere.

My motto has become "We are using Volusion, and THAT'S why can't have nice things."

We have tried to migrate to Shopify, but we have a huge database spanning many years and Volusion was unable to create a functioning order history report that would pull the data from multiple tables within a given date range. I still haven't given up though and plan to migrate as soon as possible once the economy begins to stabilize.

I have been thoroughly impressed with all of the services offered by Volusion.

- AMAZING customer service (real humans who speak English and are knowledgeable of the products)
- Chat service that functions as a support ticket with email (no waiting in lines, just ask your question and you'll receive a fast response that also goes to your inbox)
- Clean, practical, and customizable UI
- Affordable
- Turn-key operation
- TONS of marketing data

Don't Waste your money - find another web developer

We have two separate stores with this web developing platfrom never again we are going to have to switch all our products and information because they lack tech support actual customer service and their system always has problems connecting or crashing

Find another web developer save yourself the headache -

Because of the rules of TrustPilot, I will just say that I could not be any more disappointed in Volusion, and because of actions taken by Volusion, was forced to close down my company after a successful five-year run.

I believe Volusion is lacking in ethics, and took horribly unjust actions against my company, which forced me to close it and prevented me from even being able to take legal recourse.

I'd like to be much more specific as potential Volusion customers should at least hear my story before making a decision, but I'd prefer the review be posted with less information than censored because I was too specific about exactly what they did to my business.

Let there be no doubt, the language used in this review is extremely mild and toned down, and that if I were allowed to tell the story in full, it would read as a far greater indictment against Volusion than simply a dissatisfied customer.

Screenshots can be viewed by typing in eganmedical.com to the Wayback Machine at Archive.org for the sake of proving the company existed and that the website was in fact hosted by Volusion and used the Volusion e-commerce selling platform.

Impossible to cancel in the user backend. Needed to google to find the support email. Wanted to cancel. Only possible during Mo-Fri received as reply. Needed to give answers to "security questions" so a "Merchant Happiness expert" can "assist" me.
Companies as such should go out of business.

After 5 years I am leaving Volusion. Within those years they have done nothing to compete with other e-commerce shopping carts.

-Their platform is outdated and are doing nothing to update it.
-No blog capabilities.
-No viable app marketplace.
-Their new pricing structure makes NO sense.
-Their seo where it makes categories end with numbers 123.htm and _s annoys anyone credible in seo.
-The website code and site speed has gone to crap after moving to Google.
-Customer service tries to be helpful but they don't know anything.

When will Volusion listen to its customer base? Probably never.

Volusion has a 14-day Free Trial, and five price plans:

Personal ($29 p/m)
Professional ($79 p/m)
Business ($299 p/m)
Prime (custom)

With all price plans, you need to purchase an SSL (Secure Sockets Layer) certificate costing $89.99. This protects your site from fraud.

Compared to other eCommerce website builders, Volusion is quite expensive, with price plans up to $299 per month. On top of that, you need to purchase an $89-99 SSL certificate. However, it has a $13.50 per month option if you sign up for a whole year.

If you’re a data-driven business owner looking for an e-commerce website builder with great analytics tools, Volusion is for you. For everything else, like designing the storefront or writing blogs, you should look elsewhere.

I don’t like the sales people or the fake support that they say you suppose to get. The lady lied said I should be making money soon. I ordered a product from my site a month ago and never received it. I text and emailed them they say oh we don’t handle that. They are just running people through a sales funnel where they record your sales. Probably uses it for research to target other people. The website makes basic website. So they can up sell you on some bs. Then they said oh yeahh we can get you traffic. I said how much... they talking about 3000. Why would I give anyone you recommend 3000. When you can’t even send something for 50 bucks. They are on the border line of a scam. They give you 14 days but the product don’t work right. They looking for some one with a dream of owning a website with a boat load of money to scam it out of. I should give them 1 star.

Volusion Merchant Bait and Switch. Roger Bautista emailed us the fees Volusion charges and was quoted 2.15%, .30 per transaction, .30 batch fee and $5.66 location fee. When I got my first bill it was about 4.8%. I tried several times to reach Roger but he would not reply. Finally reached a manager who did nothing to help us just said that certain credit cards are billed more than 2.15% based on the customer's rewards. That was never explained to us so obviously we dropped them.

Horrible team there that has done nothing but avoid my job and pass me from person to person. Dont use this service!!! Im glad i searched here early when i came on to put a negative review.

VOLUSION IS PROMOTING CON-ARTIST WEB DEVELOPERS! THEY "RECOMMEND" PRO'S SUCH AS MAK DIGITAL DESIGN, BUT THESE "EXPERTS" PAY FOR THE PRIVILEGE TO BE PROMOTED! We were double charged by MAK Digital and took the case to Burlington County Court in NJ where a judgement was made in our favor. On many occasions I tried to bring this to the attention of the team at Volusion and received underwhelming sympathy. This company should not be recommended because they (specifically the owner Mary and her husband Drew) ARE CROOKS!

First of all I don't have a tremendous amount of experience with building website. Did my research and decided to use Volusion.
Learned how to use and built a decent website. Volusion has quirks and issues but with my limited experience figured they all do.
My problem is that Volusion is CONSTANTLY having technical issues. Which makes it hard when i want to work on website in the middle of the day (WHILE WAITING FOR VOLUSION TO FIX) to build/improve the website. I've invested time and money and feel stuck with them now. I wanted to get this out there for other new E commerce beginners when trying to decide which platform to use.
If i Could start over would definitely look at other options.