Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can highly recommend Voluum. Our dedicated account manager, Aleksandra, is by far the most professional account manager I’ve ever worked with. The platform may seem a bit overwhelming at first, but... Ver más

Valorada con 5 estrellas sobre 5

I've been worknig with the platform for over 5 years now, I use it for both paid media & organic visits tracking. Eyes opener for the actual source of visits, revenue and growth. It's not the easiest... Ver más

Valorada con 1 estrellas sobre 5

Canceled my Voluum subscription less than an hour after being charged and didn’t even use the platform, but they still refused to issue a refund. Support just pointed to their strict no-refund policy,... Ver más

Valorada con 1 estrellas sobre 5

A scam company. They stole my money. I subscribed and an hour later requested a refund because their software doesn't work and it didn't track my conversions. They refused to refund me which is a viol... Ver más

Información sobre la empresa

  1. Servicio de marketing de afiliación

Escrito por la empresa

Voluum Ad Tracker is the leading tracking software for affiliates. With advanced analytical features and built-in optimization tools, this sophisticated tracker will help you scale and profit from your affiliate marketing campaigns.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Deceptive Plans & Overpriced Features: A Regretful Experience

They hide important features deep within the plan details and documentation, so it’s not immediately clear what you’re actually getting. After subscribing, I quickly realized the feature I specifically needed wasn’t included. When I reached out to request a refund, they flat-out refused, which only added to my disappointment.

To make matters worse, their pricing structure feels unreasonable. After comparing other options in the market, I found that I could get the exact same features for a fraction of the cost elsewhere. It left me feeling like I’d wasted both my time and money.

15 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Voluum Tracker

Voluum is an excellent tracker for affiliates. Their support is quite responsive too.

6 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

they are not to be trusted

They are thieves. I don't recommend them at all. Their tool works terribly. It does not track well, it is difficult to configure (there are options much easier to use) and you risk a penalty from Google Ads for using their tool (it happened to us).
In addition, we wanted to unsubscribe one hour after they paid us for the month and they didn't want to give us our money back despite our obvious dissatisfaction with the service.
Be smart, look for a smarter option.

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

unsatisfied with the service

unsatisfied with the service. they extend your agreement for one more year even if the dashboard says otherwise. they refer to their terms of service.

8 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sold support that wasn't available

They sold me on telling me that I would have an expert available to me for 2 weeks to help me set up my campaigns. They failed to tell me that that expert only works on Poland time. So I didn't actually get my full 2 weeks of help. I wasted $2,000 on a 4 month subscription to this crap that I could not end up using. I was better off before when I was using their competitor who is for free and hiring a contractor to optimize those campaigns. I will go back to hiring a contractor to work on their competitors app. If you don't understand how to run ad campaigns don't allow these people to talk you into their lie that they're going to supply somebody to help you because that's not the truth. If you're in America and you don't want to be up midnight through 8:00 a.m. to have somebody available to you their software ain't going to work for you. It's a total bait and switch they're just trying to make money and they don't care about you in the long run. Plus their whole automizer doesn't work either. Bait and switch all around

2 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

$350/Month But Can't Optimize Facebook Campaign

Terrible experience. Yes, the tool is great, but their pricing is just not fair, and it is a well known fact in the affiliate community.

So I decided to give Native ads a try, and I wanted to make sure I have all the tools necessary to increase my chances for success, and that includes their anti-fraud kit. I was particularly interested in the honey pot.

I went to check their pricing, and I noticed that the Scale plan includes the anti-fraud kit, and it costs $350/month. As a new affiliate, that is a significant cost.

I also noticed that they were offering a 40% Black Friday discount for the smaller plan, and they mentioned that we should contact them to discuss a discount for the Scale plan. I did so, and I was surprised to be offered just a 5% discount (I mean considering they were offering 40% on the other plan...). I was disappointed, I did not even take the discount, and went ahead and purchased the plan full price on their website.

The second bad surprise happened when setting up my landing pages. I go look for the honey pot script, only to realize that it is not included in the Scale plan. I thought it was part of the Anti Fraud Kit, because it was discussed in the Anti-Fraud kit landing page. But it yea, it was not. So that was a bummer.

And then, the cherry on top of the cake happened when I decided to run Facebook ads. I realized that I did not have access to the Facebook conversion API to send conversions back to Facebook, and I had to upgrade and pay more for that.

Common, at $350/month and I cannot optimize my Facebook campaign fully? At this point, it is clear that this is "GRIFTING". I mean go check other services, Bemob allow you to do that for $19/month, Redtrack includes that in their smallest Solo plan at $150 a month, Clickflaire includes it in their smallest Starter plan at $70/month. This feature is like the basic stuff.

So yea, very disappointed. I checked their terms and conditions and obviously I cannot get a refund. So as soon as this plan expires, I will migrate to another tool. Most likely Bemob.

UPDATE:

Oh, and I forget another thing. I spent 24 hours just to connect a domain name. Their system was rejecting most Hostinger domains. It accepted only a couple, but it could not install SSL on them. So I had to purchase new domain names from Namecheap to make it work. Another $50 spent domaine names. $400 down in totall, and unable to fully optimize a Facebook campaign!

If you are a new affiliate, and don't have spare money to waste, this is definitely not the right tool for you.

6 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been using voluum since 2014..

I have been using voluum since 2014... I guess it says it all.
Constantly improving and bringing new features. Asking customers like me what they need and would like to have so they can develop.

15 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great tracker

Great tracker with outstanding customer support. Problems get fixed quickly. Overall very satisfied.

17 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great support and precise tracking

Great support, easy to setup and precision on analytics makes Voluum my first option for tracking my campaigns. The templates for affiliate networks and traffic sources saves me time and helps a lot. I run the basic subscription and it's quite powerful for my needs, but for those looking for more advanced features there is plenty to explore.

17 de febrero de 2023
Opinión espontánea

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