Voyageluggage Opiniones 

82
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I absolutely love these suitcases. They roll seamlessly - no veering from side to side or jerking! They’re spacious and the colors are so sleek! I love yellow and can’t believe I now have a profession... Ver más

Valorada con 5 estrellas sobre 5

Wonderful customer service. I didn’t like the design of the bags when I got them. They understood and had no problem letting me return them. I was immediately emailed shipping labels and they made t... Ver más

Valorada con 5 estrellas sobre 5

Quick and easy online web site. Customer service was excellent when I had a question about my order. As a new customer, I also received a discount on my order which was an added bonus. Luggage was... Ver más

Valorada con 5 estrellas sobre 5

I order a Briggs & Riley Baseline Underseat Duffel grey which is no longer available on the main Briggs and Riley site. When I found it on Voyage luggage, I was happy. I planned poorly on my end as... Ver más


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4,8

Excelente

TrustScore: 5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,8

Todas las opiniones

(82)

81 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Peter Morot - great customer service

Peter Morot, customer service representative, was simply outstanding in rapid response to my request of change of email. He constantly kept me updated as to status of my order. In regard to luggage, arrived in full on time as promised. I was impressed also with the packaging it arrived in.

21 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend!

Amazing customer service! They go above and beyond to help! Received my third luggage order super fast and at a terrific price! Highly recommend this business!

21 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best ever

Best ever! My mistake. Ordered a bag without being sure of size. All my luggage is this brand. Response was immediate. Sent the bag via FEDEX, easy. Refund was fast. Will shop here again for sure!

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The agent caring for me

The agent caring for me, Peter Morot, has done an excellent job. A return went without any snags and he was caring enough to follow-up and keep me informed.
If all the Voyage Luggage employees are this good, the compamy can do well.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The address had to be changed as it was…

The address had to be changed as it was being sent to me and it was a gift to someone in NH! I immediately sent an email and got a response immediately and the address was corrected!!! Now that’s what I call great customer service!!!
Pam

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service is great

Customer service is great. Peter was top notch. Unfortunately, to start with there was confusion about waiting on details stated on the Shop app so I had to contact Voyage to confirm whether they needed more details from me, but it was them who needed more info from the manufacturer. So I sent an email to VoyagerLuggage and Peter cleared that up for me. Then he continued to update me on the processing and delivery of my carryon luggage. The luggage is an orchid color and looks beautiful. It appears well made and sturdy.

23 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

New Customer Offer not valid.

So, first time to the site, they offered a 15% discount for first time buyers. I sadly give them my email, get the discount code. There are no other terms and conditions in the email. Code doesn't work, stating that it is a valid code, but doesn't apply to my purchase (which was going to be my first time). I email them, and get back that the code probably doesn't apply to the luggage I am trying to buy, or the the luggage may otherwise be on sale. NONE of those conditions were in the offer. I'll obviously unsubscribe and purchase luggage elsewhere, but don't be fooled by them trying to get your email with an offer that can't be used.

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick ship

Quick ship, fast communication when I asked questions. Great pricing

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Two thumbs up

The luggage they sent was beautiful and arrived on time. Customer support was kind, professional, and accommodating under extenuating circumstances. I would definitely order from Voyage again.

6 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

These people/company are great

These people/company are great! I made a mistake with the delivery address. They fixed it and continued to follow up to make sure I knew what was happening. Peter and customer service couldn’t have been better.

4 de abril de 2026
Opinión espontánea

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