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Vrbo Opiniones 

32
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The location was great, and the view exquisite. What was disappointing was preparing for a bbq the first night and opening the gas powered bbq only to find a rusty and dirty grill. I would highly rec... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

After a little problem the staff fixed it by proposing something very nice for the inconvenient that occurred. Thank you so much for your support. It made our week much more better !

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ground floor for disability access was a plus. Only problem is the upper unit making too much heavy walk early in the morning. No air conditioner.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

They were accommodating as I couldn’t walk steps and quickly located another unit. Beautiful place, lots of room and we even hosted breakfast for 20!

La empresa ha respondido

Información sobre la empresa

  1. Alquiler de vacaciones
  2. Operador de excursiones
  3. Agregador de viajes
  4. Agencia de alquiler de casas para vacaciones

Sobre Vrbo

Escrito por la empresa

Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.

Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centered on entire homes only. For families and groups, that can mean more privacy, fewer compromises, and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travelers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travelers more confidence in the vacation rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save*.

*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.

Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(32)

31 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Was a lovely comfy rustic cabin filled…

Was a lovely comfy rustic cabin filled with everything you need and more…
Great beds too!

21 de agosto de 2026
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Respuesta de Vrbo

Hi Deborah,

Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Vrbo better.

Thanks,
VRBO Customer Support Team

Valorada con 4 estrellas sobre 5

Rental was exactly as described

Rental was exactly as described. Everything you could possible need was on the premises. Bedrooms were a bit small but had everything you needed. They were a little warm at night having doors closed for privacy. Quiet, clean and comfortable. Would rent again!

17 de agosto de 2026
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Respuesta de Vrbo

Hi Deb,

Thank you for your feedback. We’re glad the property matched what you were looking for and provided a pleasant place to stay. It’s wonderful to know your visit was enjoyable, and we’d be happy to host you again in the future.

Thanks,
Vrbo Customer Support Team

Valorada con 2 estrellas sobre 5

Our stay was okay

Our stay was okay. Great location. But we found multiple hairs in the bed, on the floor and in the clean towels. Also noticed centipede like bugs in the room, and had to kill two of them. The lady who was on housekeeping was cleaning our room, around 3:30 on Sunday and she told us we needed to wait for her to finish, we explained we had a wedding to attend and needed to get ready, she said “fine” and said she would come back. Once we were ready we apologized to her again, and she didn’t really acknowledge us. Wasn’t a very hospitable experience from housekeeping. It was O.K place to sleep for the weekend, but I would stay elsewhere in the future.

3 de agosto de 2026
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Respuesta de Vrbo

Hi Rebecca,

We appreciate you sharing your feedback regarding your recent stay and platform experience, and this is not the standard we want for you.

Please contact us at help.vrbo.com/contact so we can take a closer look at this for you.
Thanks,
VRBO Customer Support Team

Valorada con 5 estrellas sobre 5

Facile et fiable

10 de agosto de 2026
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Respuesta de Vrbo

Merci de nous avoir fait part de vos commentaires et d’avoir souligné certains aspects positifs de votre expérience. Nous sommes ravis d’apprendre que certains aspects de votre expérience se sont bien déroulés, et nous comprenons également qu’il y a peut-être encore des améliorations à apporter.

Valorada con 5 estrellas sobre 5

Clean place

Clean place. Easy to check-in. Communication is clear and in timely manner. Great accommodation overall.

9 de agosto de 2026
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Respuesta de Vrbo

Hi Phat,

Thank you for sharing your feedback and for highlighting some positives in your experience. We’re glad to hear that part of your experience worked well, and we also understand there may still be room to improve.

Thanks,
VRBO Customer Support Team

Valorada con 2 estrellas sobre 5

Paid too much money for the booking

Paid too much money for the booking, was listed as fishing heaven, but water was full of weeds. Had problems walking up and down the hill to unpack and then to pack car on leaving

7 de agosto de 2026
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Respuesta de Vrbo

Hi B R,

We recognize your concerns regarding your recent stay and platform experience, and we are committed to making this right.

Please contact us at help.vrbo.com/contact so we can check on this for you.

Thanks,
VRBO Customer Support Team

Valorada con 5 estrellas sobre 5

Beautiful house, great breakfasts!

The booking process was easy and Lynn was responsive to my questions. The house is beautiful, clean, and well-kept, and Lynn is an amazing cook - the breakfasts were delicious!

19 de agosto de 2026
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Respuesta de Vrbo

Hi Adam,

We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.

Thanks,
VRBO Customer Support Team

Valorada con 2 estrellas sobre 5

Unreasonable management

Started on a positive note with an early check in allowed. The property has a great location to the hill and very close to the pool. Lots of stairs to get to the unit and within the unit but manageable. The unit itself is showing its age - screen doors require replacing, a broken vase in the corner, aging appliances with broken shelf in fridge etc. Overall a good stay until I received an email stating they had charged my credit card $100.00 for a key they claim they did not receive. I had left one set in the lock box and one on the kitchen counter. I know with 100% certainty both sets were left. They refused to credit the amount back. I will not be returning.

1 de agosto de 2026
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Respuesta de Vrbo

Hi Sara,

We take note of your feedback regarding your recent stay and platform experience, and we want to turn this around for you.

Please contact us at help.vrbo.com/contact so we can check on this for you.

Thanks,
VRBO Customer Support Team

Valorada con 2 estrellas sobre 5

No Hot Water!

It would have been great, except there was no hot water!

25 de agosto de 2026
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Respuesta de Vrbo

Hi,

Thank you for sharing your feedback regarding property amenities and utilities, and we are here to support you.

Please contact us at help.vrbo.com/contact so our team can assist you further.

Thanks,
VRBO Customer Support Team

Valorada con 1 estrellas sobre 5

Customer service agents have no power

Customer service agents have no power. Multiple calls same issue. Issue was never resolved. Agents kept deferring to host who we were not able to contact.

1 de agosto de 2026
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Respuesta de Vrbo

Hi Brian,

We take note of your feedback regarding your recent support experience, and we are ready to assist you.

Please contact us at help.vrbo.com/contact so we can take a closer look at this for you.

Thanks,
VRBO Customer Support Team

Valorada con 5 estrellas sobre 5

Perfect location

Perfect location. Very clean apartment. East check in.

12 de agosto de 2026
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Respuesta de Vrbo

Hi Danielle,

Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Vrbo better.

Thanks,
VRBO Customer Support Team

Valorada con 5 estrellas sobre 5
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Respuesta de Vrbo

Hi Angele,

Thank you for your feedback. We’re glad everything went smoothly and that the process was simple. We appreciate you sharing your experience.

Thanks,
Vrbo Customer Support Team

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