I wanted to check dimensions for a folding squat rack before purchasing and the team was swift and very helpful with the information that helped me decide. I have also purchased a multi storage rack a... Ver más
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Consulta las opiniones de los clientes
Responsive, friendly and keen to sort all my trick questions out of hours on a Friday night. I also messed up my order but they went out of their way to get it back on track. Highly recommended.
La empresa ha respondido
Fast delivery and I love everything I received, amazing quality equipment! I got the olympic Elite black bumper package as well as some dumbbells, wall balls and a plyo box and I've been using a combo... Ver más
I arrived on the spot and received great customer service. I came to see the range however I ended up making purchases on the spot and I’ve been very happy with what the products. In particular, I got... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de equipos para fitness
- también en la categoría
- Mayorista de equipos para fitness
- Tienda de deportes
Sobre VULCAN Fitness
Escrito por la empresa
We are an Australian owned and operated small business that’s run by two best mates and fitness enthusiasts. Our goal is simple – to enable as many Australians as possible to access high quality home and commercial fitness equipment at an affordable price and achieve their fitness goals. Since starting the business in 2020, over 10 thousand Australians have entrusted us to do just that.
GENIUNE SERVICE | PERFORMANCE | AFFORDABILITY
GENIUNE SERVICE. As a small business, when you send us a message it will more often than not be answered by one of our owners, Dhil (+61 404 969 244) or Justin (+61 438 780 280). There is no BS calling of 1300 numbers and waiting on hold, simply send us a text or call us and we will be with you right away. PERFORMANCE. Our number 1 priority is to provide you with quality equipment that you will love to train with and will last a lifetime. From beginners just setting out on your training journey, to elite athletes pushing for that highest percentile, our range of equipment will allow you to beat your best Safety is a fundamental pillar of our business, and informs all our engineering and product development. The last thing you want is a flimsy bench giving way during your bench press, or a dodgy weld compromising the safety of your rack. We rigorously vet all our manufacturers and uphold strong QA procedures to ensure our products meet stringent safety standards. We also clearly set out maximum load limits for all our products on the product information page so you can feel comfortable loading up for that new PB! Our manufacturers also supply to some of the biggest and most reputable fitness equipment companies worldwide – so you can be assured that the build quality of our products is up there with the best. AFFORDABILITY. At VULCAN, we truly believe that our products represent the best value for money in the market. While there may be cheaper options available, when it comes to gym equipment, we are in the camp that cheap is almost always more expensive. While it might save you upfront to go with the cheapest equipment on the market, it will cost you more in the long run when you inevitably need to upgrade. Plus it will save you the worry of your equipment failing when going for that PB. We can offer these cheaper prices for several different reasons:90 Day Love It Or Leave It Policy
Risk Free 90 day love it or leave it return policy
We are so confident that you will love our products we offer a 90 love it or leave it policy. Try any of our products in your own home or facility for 3 months, and if you don't love it contact us to organise a return. Once we have received the items we will provide you with a full refund. Please note that we do not refund shipping costs.
Our 90-day risk-free return policy does not apply to commercial rubber flooring. Due to the nature of flooring products (custom cuts, installation variables, and handling requirements), all sales of commercial rubber flooring are final and cannot be returned or refunded unless the product is faulty or damaged on arrival.
Información de contacto
Unit 2A/ 919-925 Nudgee Road, 4014, Banyo, Australia
- +61 404 969 244
- support@vulcanfitness.com.au
- vulcanfitness.com.au
4,9
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767 opiniones
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The equipment is very good quality
The equipment is very good quality. Delivery was prompt and communication good. I'm very happy with my purchases
10 de enero de 2025
Respuesta de VULCAN Fitness
Hi,
Thank you for the wonderful feedback! We're so happy to hear you're pleased with the equipment, delivery, and communication. Appreciate your support and hope you enjoy your new setup!
Best Regards,
Dhil & Justin
Excellent customer services and product
Excellent customer services via the phone. Helpful with changes and recommendations. Gave discounts with other products, when the one I wanted wasn’t in stock! Way better price point than anywhere else I shopped, with quality gear. Very happy
8 de enero de 2025
Respuesta de VULCAN Fitness
Hi Talitha,
Thank you so much for the great feedback! We're really glad we could help out over the phone and offer you a suitable alternative when your original item wasn't available. It’s awesome to hear you’re happy with the pricing and quality too!
Best Regards,
Dhil & Justin
Olympus Functional Trainer
My partner has been wanting to purchase the Vulcan Olympus Functional Trainer for quite some time but the price put me off, especially when we'd be buying from a company we hadn't purchased from before. After months of discussions I finally caved and we got it. Totally worth it.
It arrived within a week and there was communication from the company. The video instructions we were sent to put it together were easy to understand and follow.
My partner is extremely impressed with the quality of the set up, especially the aluminium pulleys. He actually commented that it is better than similar machines at his gym.
This may have been our first purchase with Vulcan but it definitely won't be our last.
7 de febrero de 2025
Opinión espontánea
Respuesta de VULCAN Fitness
Hi Stacey,
Thanks so much for taking the leap with us—we know it can be a big decision, especially for a first-time purchase! We're thrilled to hear the Olympus Functional Trainer lived up to the hype and that your partner is loving the quality, especially the aluminium pulleys. Appreciate the kind words about the setup experience too. Looking forward to helping you both with the next addition to the home gym!
Best Regards,
Dhil & Justin
Great customer service
Great customer service. Team was very helpful. This made the online purchasing process quite easy :)
9 de diciembre de 2024
Respuesta de VULCAN Fitness
Hi Mischa,
Thank you for the kind words! We're so glad our team could make your online shopping experience smooth and stress-free. Always here if you need anything else!
Best Regards,
Dhil & Justin
The team are very helpful
The team are very helpful, and fast dispatch and delivery
6 de diciembre de 2024
Respuesta de VULCAN Fitness
Hi Rachele,
Thank you for the great feedback! We're glad to hear you found the team helpful and the delivery process quick and efficient. Appreciate your support!
Best Regards,
Dhil & Justin
Weight bench
Very helpful & knowledgeable staff,
Went above & beyond with sorting out a cheaper delivery option.
Will use this company again,
9 de diciembre de 2024
Respuesta de VULCAN Fitness
Hi Kirsty,
Thanks so much for the kind words! We're really glad our team could help you out with a better delivery option. It's great to hear you'll be back—we look forward to helping you again soon!
Best Regards,
Dhil & Justin
10/10 customer service
10/10 customer service. Really enjoying the additions to my home gym.
9 de diciembre de 2024
Respuesta de VULCAN Fitness
Hi Danielle,
Thank you for the awesome review! We're so glad you're enjoying the new additions to your home gym and that our customer service hit the mark. Appreciate the support!
Best Regards,
Dhil & Justin
Easy tracking and communication
18 de noviembre de 2024
Respuesta de VULCAN Fitness
Hi Brenton,
Thanks for the feedback! We're happy to hear the tracking and communication made things smooth for you. Let us know if we can help with anything else!
Best Regards,
Dhil & Justin
These guys are terrific to deal with!!
These guys are terrific to deal with!!! Bought all my home gym equipment from them and I couldn’t be more pleased. They are great at helping you with anything you need from sizes to ensamble. I had a few issues with some of the items being damaged during delivery and they happily helped me to sort it out. I will 100% recommend this business to anyone that wants great gym equipment and good customer service.
6 de diciembre de 2024
Respuesta de VULCAN Fitness
Hi Ailem,
Thank you so much for the amazing feedback! We're stoked to hear you're happy with your home gym setup and that we could help resolve the delivery issues quickly. Your recommendation means a lot to us - appreciate the support and we’re always here if you need anything else!
Best Regards,
Dhil & Justin
Look no further than Vulcan Fitness
Awesome experience dealing with Justin and Vulcan Fitness. Prompt reply to my online inquiry, and pleased to have been able to visit the Banyo showroom to see up close the various rack options available and observe the high quality of equipment in person. Justin helped put together a package to suit our shed and we opted for the VULCAN Pro All-In-One Functional Trainer which was the best value for money in terms of meeting our requirements. I was able to purchase the VULCAN Commercial FID Bench 2.0 on the day and take it home that afternoon. Justin organised delivery to take place the next day. Communication was excellent, and I would strongly suggest anyone looking for fitness equipment to reach out to Justin and the team at Vulcan. Thanks so much guys!
30 de diciembre de 2024
Opinión espontánea
Respuesta de VULCAN Fitness
Hi Mike,
Thank you for the incredible review! It was a pleasure helping you find the right setup for your space, and we're glad you were able to check out the gear in person at our showroom. Great choice on the VULCAN Pro All-In-One and FID Bench 2.0 - really appreciate your kind words and recommendation!
Best Regards,
Dhil & Justin
Friendly service
Friendly service, great advice and extremely helpful. Highly recommend these guys will be purchasing more in the future.
8 de noviembre de 2024
Respuesta de VULCAN Fitness
Hi Cain,
Thank you for the kind words! We're so glad you had a great experience with the team and found the advice helpful. We look forward to helping you again with your future gym upgrades!
Best Regards,
Dhil & Justin
Respuesta de VULCAN Fitness
Hi Scott,
Thanks for the great feedback! We're glad you're happy with the quality and value of the J-hooks. Appreciate your support!
Best Regards,
Dhil & Justin
Excellent
Excellent communication, fast delivery will definitely be a returning customer
5 de diciembre de 2024
Respuesta de VULCAN Fitness
Hi Daniel
Thanks for your review and our apologies for the issue with your delivery. I have looked into this and while it was booked, there are no scans with Aus post. Either this was lost by Aus post or we misplaced the label in the warehouse.
I have rebooked this on express post today and also messaged to see if we can provide any discount on further equipment to make up for the delay.
Please reach out to us if you have any questions.
Cheers
Justin
Respuesta de VULCAN Fitness
Hi Sarah,
Thank you for the kind review! We're happy to hear everything arrived quickly and that you had a great experience with our customer service. Always here to help!
Best Regards,
Dhil & Justin
Respuesta de VULCAN Fitness
Hi Craig,
Thanks so much for the support! We're glad to hear you enjoyed the quality, pricing, and overall experience. Appreciate you choosing VULCAN!
Best Regards,
Dhil & Justin
Awesome product and team
Awesome people to deal with. Very helpful and quick to rectify the small hold up with my order. Product quality is top shelf looks clean. I would recommend their equipment and service and I will be shopping here again.
6 de noviembre de 2024
Respuesta de VULCAN Fitness
Hi Matt,
Really appreciate the great feedback! Glad we could quickly sort out the small delay and that you're happy with the quality of the gear. Thanks for the recommendation - we look forward to helping you again soon!
Best Regards,
Dhil & Justin
Exceptional after sale service.
7 de noviembre de 2024
Respuesta de VULCAN Fitness
Hi, Alistair,
Thank you for the kind words! We're glad to hear our after-sale support met your expectations - always here if you need anything down the track.
Best Regards,
Dhil & Justin
Quality gym equipment and even better customer support.
To put it simply, Vulcan Fitness have the best equipment and customer service in the game. I’m 46 and this is my 3rd home gym setup I have purchased. These guys are head and shoulders above the rest I have dealt with. I will be purchasing more. Thanks again guys.
7 de noviembre de 2024
Respuesta de VULCAN Fitness
Hi Craig,
Wow - thank you for the incredible review! It means a lot coming from someone with so much experience setting up home gyms. We're honoured to be part of your third setup and truly appreciate your support. Looking forward to helping you with the next phase!
Best Regards,
Dhil & Justin
Fantastic
Fantastic! Quick, no hassle delivery and the equipment is second to none.
20 de noviembre de 2024
Respuesta de VULCAN Fitness
Hi Adrian,
Thanks for the fantastic feedback! We're glad to hear everything went smoothly and that you're loving the equipment. Appreciate the support!
Best Regards,
Dhil & Justin
Great quality!!
Great quality!!!
Very happy with our set up
Easy to put together and very solid!!
18 de noviembre de 2024
Respuesta de VULCAN Fitness
Hi Andrew,
Thanks so much for the awesome review! We're stoked you're happy with your setup and found it easy to assemble. Enjoy the training!
Best Regards,
Dhil & Justin
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