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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered 3 100% organic castor oil with rose quartz roller ball, and I received was 3 bottles of a cocktail of synthetic chemicals with a plastic roller. They don’t answer emails so I threw them str... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The advert for this gear clock shows a duplex chain driving a freewheeling duplex timing gear . In fact what i received was a single row cycle chain driven pressed gear being driven by the bottom pr... Ver más

Valorada con 1 estrellas sobre 5

Be very wary of this fraudulent business. You add an item to the basket and it adds the postage (understandable) but when it processes the order another item has automatically appeared. You do not see... Ver más

Valorada con 1 estrellas sobre 5

Weak metal handle on the aerator sheared after just 4 hours of use. The foot plate is strong and robust but then unequal torque from the soil vacuum on use transfers to the weakest point! The t juncti... Ver más

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1,7

Muy malo

TrustScore: 1.5 sobre 5

504 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 21% de las opiniones negativas

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1,7

Todas las opiniones

(504)

50 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Scammers!!!

Honestly I wouldn't even give them 1 star. Pure crappy company. Firstly they got my order wrong, took my money last April 2025 and I still haven't received my goods. I tried to email and messenger to no avail as they don't respond! Now I just want a refund. Really annoyed, it's no way to conduct a business. Scammers!!! Not recommended at all to use this company.

27 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordred an item on the 3rd August,and…

I ordred an item on the 3rd August,and on the 9th i recieved a message item on its way but until 15th nothing delivered,as i purchased through kalana i made a complain and the funds were refuned today.pls do not order from them.pls see other review all negative

18 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake goods

I got a car tracking device on the 25th July only to find out it is only for apple phones the advert did not state this so when I tried to contact them they did not reply I have sent them over a dozen emails and the same in messages to customer service and only had one reply on the 27th July saying that they have refunded me and it will take days still waiting for my refund and I have been trying to contact them with emails and messages but they are avoiding me i have even sent them the proof but they failed to reply so keep away from this company as they tell lie after lie and ignore you all the time
I am still waiting for my refund and still no more texts or messages from them they are still avoiding me

16 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total scam

Total scam. There is simply no point in telling you my story as it’s the same as everyone else’s.
You order the goods, you pay for the goods, they don’t turn up.
You contract them, they lie to you, they then ignore you, you then come on here and realise you are not alone..!

15 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered one of these gps order no

I ordered one of these gps order no. 48864m74092. As proof i have never received it .tried contacting them to no avail tried several times .don't trust them. VYJOY. No joy ar all. Thank you I've tried all day yesterday and. This morning

31 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

A very very poor experience

I ordered 2 Order Numbers 1403 & 1457 in June
I still haven't received them despite having been told they have been delivered
I have emailed several times and not received an explanation
I contacted the UK courier who denied any knowledge of the orders
You took my money and now I want the goods
Please advise what you are going to do
I want a replacement for both orders sent the fastest way possible please
I an assure you that I haven't received the goods
Please advise
KR
Stephen

28 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

its a scam

Ordered a smart scales in june 2025, have yet to receive the order. Emailed company and no reply to date, think I've been scammed. Do yourself a favour and don't order from this company.

1 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

con and no reply

i placed a order and then went to cancel it with no reply the advert did not state that the item was for only apple products it also does not work
i have sent them over a dozen emails and they have not replied to any keep well away

16 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

As per usual

As per usual, product advertised on the internet, absolute rubbish, these companies have people that can jazz up any advert/video to make things look good

11 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not to be trusted

Item tracking shows arrival at London airport 23 May and then nothing. I am told to wait and now being ignored. This company is not to be trusted. I’m now pursuing formal action and this company is known for this behaviour

23 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered on the 26th April n still…

I ordered on the 26th April n still haven't received n won't let me track either n I got it on my clearpay account so I have 2 pay it all n they won't do anything fuming 😤 😤

26 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

My order never arrived

Discussed with this company i order a nebuliser on 9th of April and have still not received it I've been tracking my order and it tells me it has arrived at Hawkes bay couriers in Ireland this company has been dissolved, i have contacted vyjoy customer care, to inform them of this and they just don't answer my emails very very bad customer care service, I would recommend NOT to use VYJOY

2 de mayo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Slow but fair

It took them 5 days to reply but they eventually did and promptly resolved the refund. Waiting for product to arrive to review that.

4 de marzo de 2025
Opinión espontánea

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