Anthony Ward Thomas Opiniones 

504
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

If you are looking for a company to move musical instruments or studio equipement look no further. The experience was super easy and smooth, from filling in the information and getting a quote to doi... Ver más

Valorada con 5 estrellas sobre 5

We used the 2 men + Luton van service to transport some furniture from Fulham to Wandsworth. The 2-man crew were punctual and polite and did this small job in a timely fashion. They also quickly dis... Ver más

Valorada con 5 estrellas sobre 5

Fabian and his colleague were excellent at re-delivering my boxes and items back to my house. They were careful, efficient and polite whilst taking care of our newly renovated house. Emails to book th... Ver más

Valorada con 5 estrellas sobre 5

Anthony Ward Thomas are first rate at removal services of all kinds. I've used them multiple times for flat moves and just last week for a delivery of boxes and furniture that had been shipped from Pa... Ver más

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Información sobre la empresa

  1. Empresa de mudanzas
  2. también en la categoría
  3. Planta de almacenamiento

Escrito por la empresa

We’re an acclaimed London based removals company made up of bright, professionally trained and friendly people who are as comfortable moving a Matisse as they are a mattress, in-fact we’re comfortable with any kind of moving job that a client might need, domestic removals, house/home moves, office relocation, piano removals and many more services included.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

504 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(504)

58 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ward Thomas are the best

Ward Thomas are the best. I've used them several times & each time I think the team cannot be bettered. Always friendly, willing and a delight to have around. Thoroughly recommend.

7 de octubre de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Diana,
Thank you for your kind review and recommendation. We are so pleased you were happy with the service provided.

Valorada con 5 estrellas sobre 5

Really class outfit

Anthony Ward Thomas handled our move to a new house over 3 days. I have nothing but praise for them: great team that was a pleasure to have around and work with, did an excellent job of packing and labelling, and reassembled and set out our furniture in the new house, even shifting things around without complaint when we changed our mind a couple of times. The empty boxes and packing materials were picked up within a day of my signalling we were ready to have them collected. A really class outfit.

6 de julio de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Mr Bernard,
Thank you for your thoughtful review. We are so pleased that you were happy with the service provided.

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service ,friendly efficient removers - I would highly recommend ,took a lot of the stress out if the move - thank you.

25 de junio de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Mr Orchard,
Thank you for your kind review and recommendation. We are so pleased that you were happy with the service provided.

Valorada con 1 estrellas sobre 5

Dishonest company. Lost items.

Unacceptable service!
We had a number of issues with Anthony Ward/ Master Removers/ Aussie or whatever company name they are going by that day.

For starters, we did a survey where I showed everything in the house to be removed. I had a lighting fixture that was hanging on the wall. Unfortunately it required an impact drill for removal and the crew didn’t have one. we needed to call an emergency electrician for £200.
This company bills itself as a premium service so at a minimum they should have asked if we had any lighting fixtures needing removal. Especially since I showed it during the survey.

The packing was done horribly. Stuff was literally thrown it’s boxes and most were just labeled “miscellaneous” I had a £179 mat for my daughters room that was so badly bent I had to throw it out. The company said they would reimburse me a measly £40.

The worst bit of it all is that they discarded my Miele vacuum and lost my duvet. When questioned piero ( I assume he is a manager) said that my husband instructed the crew that the vacuum wasn’t coming with us and was to be thrown out. My husband absolutely didn’t say this and ultimately this is a dishonest company.

If anyone has any questions I’d be happy to share more feedback and provide emails where the manager states that his crew all have the same story and essentially that my husband is a liar. So much for the customer is always right!

31 de mayo de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Risa,

We carried out a video survey of your property where you glanced over a wall light and we were never specifically told this needed to be removed by the removal team. We do offer electrician services as an optional service and had we known that you wanted the wall light removed, we would have been happy to have put you in touch with our electrician. Removing fittings is not a standard and excluded from the quotation under point 2 in the Terms and Conditions.

We label boxes with the name of the room and general contents. If you have drawers or areas of a number of mixed items they will be labelled as miscellaneous and by room name, if they have not been pre-grouped together by yourself.

We offer goods in transit insurance as an extra and you declined this offer. Therefore you are limited to £40 per box or items and this is under 8.2 in the Terms and Conditions. Having seen a picture of the bent mat, we can only apologise that this had a slight bend. We did advise you that when flat and over time it would form back to its original shape.

Valorada con 5 estrellas sobre 5

These guyz are a joy to work with from…

These guyz are a joy to work with from the planning of the move, and being flexible even though plans were changing frequently, to the packing to the actual moving day. Everyone worked very hard and no request was too difficult. Highly recommend if you want a smooth move! Thank you to the whole team involved.

11 de mayo de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Carsten,
Thank you for your thoughtful review and recommendation. We are so pleased that we were able to make your move as smooth as possible.

Valorada con 5 estrellas sobre 5

Genuinely brilliant

Genuinely brilliant. I called them on a Sunday morning when I was all in a panic and they came to my rescue. Good value, super efficient and extremely nice chaps. Couldn’t have been happier all round. Would highly recommend. A huge thank you to the team. I don’t know what I’d have done without you.

9 de mayo de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear London,
Thank you for your thoughtful review and recommendation. We are so pleased that you were happy with the service provided and are glad that we were able to help.

Valorada con 5 estrellas sobre 5

A painless relocation!

The team who moved our home and office from London to Bath were fabulous! Professional, reliable, charming - the team went above and beyond what was expected, in order to make our relocation as painless as possible. Massive thank you!

4 de mayo de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Corrina,
Thank you for your thoughtful review. We are so pleased that you were happy with the service provided.

Valorada con 5 estrellas sobre 5

One of the best

I have used Ward Thomas several times in the past. I like their cheerful crews and efficient service. Cant really fault them & despite many removal firms coming into the marketplace I invariably return to WT.

24 de abril de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Diana,
Thank you for you thoughtful review and for using Anthony Ward Thomas Removals once again. We are so pleased that you were happy with the service provided.

Valorada con 5 estrellas sobre 5

Just great!

We were moving from a flat in London, partly to a smaller flat in London, but also to Hampshire.
I cannot recommend Anthony Ward Thomas highly enough. From the first call, explaining what was needed, through to the moves themselves, everyone was excellent. Helpful, polite, efficient.
The removal guys were brilliant. Packed everything with great care, including valuable paintings and then transported it all with no fuss. Just great!

17 de marzo de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Simon,
Thank you for your glowing review!

Valorada con 5 estrellas sobre 5

Really hard working team who were in…

Really hard working team who were in good spirits throughout, even on day 2 towards end of shift. Friendly team, happy to accommodate any requests. This is the 2nd time the company has taken care of our removals (the first time under ‘Aussie man with van’). Highly recommended.

17 de febrero de 2021
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Mrs Epton,
Thank you for your glowing review!

Valorada con 5 estrellas sobre 5

Amazing moving company!

The best moving company we have ever worked with. Thank you so much for an effortless move. The teams were so great, experienced and friendly. They all really went the extra mile. Would highly recommend to anyone moving.

16 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt, polite, excellent service from start to finish!

From the first point of contact with Lauren, to the move with Matt & David, to Matthew dropping/ collecting the boxes - the team all went above and beyond to ensure my move was as quick and easy as possible. The team were very keen, prompt and polite. I would highly recommend them!

9 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

EVERYTHING SAFELY IN PLACE

The team were outstanding and super-efficient. Laszlo, Barnabas and the rest just made it stress-free and even fun. The planning and logistics of the job were well worked out and everything went smoothly. The pricing was fair for what was involved and I think they give good value.
Highly recommended

1 de diciembre de 2020
Opinión espontánea
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Respuesta de Anthony Ward Thomas

Dear Mr Rabeneck,
Thank you so much for your review, we hope to help you again in the future.

Valorada con 5 estrellas sobre 5

Would highly recommend Anthony Ward Thomas

I had another excellent experience moving with Anthony Ward Thomas. The team were hardworking, efficient, professional and courteous. I had some complicated paperwork issues involving VAT and Customs as I was moving internationally and I had excellent support from the office. I will definitely be using Anthony Ward Thomas for any future moves and would recommend them to anyone.

11 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Not the cheapest

Not the cheapest, but you get what you pay for - Brilliant, professional and flexible.
Just what you need if you value your belongings. Chiswick W4 London to France 33220 Nouvelle Aquitaine - Superb and hassle free, highly recommended- Michael Rice

10 de noviembre de 2020
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Respuesta de Anthony Ward Thomas

Dear Mr Rice,
Thank you for your glowing review!

Valorada con 5 estrellas sobre 5

Don’t consider using anyone else

Organising a move from a different country, during a global pandemic, whilst 9 months pregnant, had the potential to be a nightmare. Thankfully the team at Anthony Ward Thomas took care of everything and ensured that there was no stress. I cannot recommend them highly enough and wouldn’t dream of using any other moving company.

10 de noviembre de 2020
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Respuesta de Anthony Ward Thomas

Thank you for your glowing review!

Valorada con 5 estrellas sobre 5

The two gentlemen that helped us move…

The two gentlemen that helped us move were fantastic: full of energy, willing, highly professional, courteous, respectful (of both us and our possessions) and polite. I’d definitely use them again.

10 de noviembre de 2020
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Respuesta de Anthony Ward Thomas

Dear Mr Jones,
Thank you so much for your review!

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