Excellent Customer Service Have had the Washloo Ultra DR since 2020 without any problem so far. A few days ago a small plastic cover that sits over the water jets split slightly and popped out whe... Ver más
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Consulta las opiniones de los clientes
The installation of a Japanese toilet will puzzle some plumbers. Dealing with a UK based brand has been very helpful. They answered queries quickly. The product is excellent.
Very good communication throughout the ordering and delivery process. Loo was installed about a month after it arrived as the bathroom was being renovated. Been using it a few weeks now and happy with... Ver más
Only had my Evolution operating for a month - so far has worked flawlessly. Very impressive. Company has been easy to contact and very helpful.
Información sobre la empresa
- Proveedor para baños
- Tienda de electrodomésticos
- Reformas de baño
- Empresa de electrónica
- Proveedor de equipamiento médico
Escrito por la empresa
Washloo - The Smart Toilet Specialists
Información de contacto
Unit 6 Warren Farm, CH8 9DE, Sarn, Reino Unido
- 01745 560094
- customerservices@washloo.co.uk
- washloo.co.uk
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quality products and great customer service
I placed an order for the Washloo Supreme which was out of stock. I was kept up to date regularly as to the delivery date and, as soon as it was in stock, the toilet was shipped. Very well packaged and looks great!
As I'm only part way through the remodelling of one of our bathrooms, it isnt yet installed but will be fairly soon.
I went for this company as they have such good reviews overall and a team who had the answers to all my questions.
This particular model is the premium option but has so many functions and I'm really looking forward to the final installation
Thanks to the team, especially Karen and her son (who gave me technical advice)
Great service
We had a problem with the existing unit. Once we made contact with Washloo, they talked us down through things that we needed to try, but then agreed to supply an upgraded version at no extra cost.
Once this was agreed, the new unit turned up the next day!
Great customer service.
replacement seat
replacement seat. clear instructions given.
Easily self replaced
Good customer service
All staff were really helpful and…
All staff were really helpful and professional.
Good Customer Service
Team were speedy to respond to purchase enquiries and helpful when delivery needed rearranging.
Friendly, efficient service and a great product
Friendly, accurate advice, prompt delivery, good product. My washloo has only just been installed, so I couldn't review earlier. I'm very pleased with it.
Excellent product
The product is excellent but the installation instructions could be better.

Respuesta de Washloo
Very pleased
Really helpful staff. The Washloo arrived very quickly. It was fairly easy to install with a little expertise (My son has some plumbing experience). We are very pleased with it and actually have 3 Washloos now!
Everyone should have one.
Fast delivery. Good quality. Easy to fit. A pleasure to use!
Great product
Great product, great customer service, and got a small discount as I ordered two units. Have had the Prestige 2nd gen installed for a few months now, really good product at a reasonable price vs. competitors in this space.
Definitely worth it for a properly enjoyable throne.
Really helpful small business with great products at reasonable prices
Really helpful small business with the personal touch. They spent time discussing our proposed purchase, which we were able to take away without waiting for delivery.
The WC / Smart seat combination is great and easy to use with the remote control for the various functions.
Overall, I'm really pleased with this product and the service from Washloo.
Great service
Great service - needed a spare part and it was delivered in a couple of days.
Washloo provide squeaky clean solutions!
Having recently visited Japan we were very impressed with their toilets and decided to purchase one on our return. Our research made it clear that Washloo are the UK market leaders in 'Japanese toilets', so after discussing our options with Washloo we purchased a toilet seat. It was delivered promptly with full fitting instructions. I had an issue due to some non-standard plumbing but with the help of Karen from Washloo the issue was soon resolved. The seat has been in operation for around a month and we are very happy with it. For the quality of the product and their brilliant pre and post sales support l can thoroughly recommend Washloo!
They just work and help
Almost perfect
The product arrived on time and was easy to install and use. The only criticism I have is that the pressure on the rear wash function is not as good as the previous toilet bidet ( from a different maker that developed a fault and couldn't be repaired ) so after reading the reviews decided on the Washloo. Up to now quite satisfied and the staff were very helpful with any queries i had before purchase.
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