Washloo Opiniones 476

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent Customer Service Have had the Washloo Ultra DR since 2020 without any problem so far. A few days ago a small plastic cover that sits over the water jets split slightly and popped out whe... Ver más

Valorada con 5 estrellas sobre 5

The installation of a Japanese toilet will puzzle some plumbers. Dealing with a UK based brand has been very helpful. They answered queries quickly. The product is excellent.

Valorada con 5 estrellas sobre 5

Very good communication throughout the ordering and delivery process. Loo was installed about a month after it arrived as the bathroom was being renovated. Been using it a few weeks now and happy with... Ver más

Valorada con 4 estrellas sobre 5

Only had my Evolution operating for a month - so far has worked flawlessly. Very impressive. Company has been easy to contact and very helpful.

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4,8

Excelente

TrustScore: 5 sobre 5

476 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Quality products and great customer service

I placed an order for the Washloo Supreme which was out of stock. I was kept up to date regularly as to the delivery date and, as soon as it was in stock, the toilet was shipped. Very well packaged and looks great!
As I'm only part way through the remodelling of one of our bathrooms, it isnt yet installed but will be fairly soon.
I went for this company as they have such good reviews overall and a team who had the answers to all my questions.
This particular model is the premium option but has so many functions and I'm really looking forward to the final installation
Thanks to the team, especially Karen and her son (who gave me technical advice)

2 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

We had a problem with the existing unit. Once we made contact with Washloo, they talked us down through things that we needed to try, but then agreed to supply an upgraded version at no extra cost.
Once this was agreed, the new unit turned up the next day!
Great customer service.

20 de febrero de 2024
Valorada con 4 estrellas sobre 5

Excellent product

The product is excellent but the installation instructions could be better.

22 de diciembre de 2023
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Respuesta de Washloo

Thanks for your review about the Washloo Levitate and Smart toilet combination Eric! Just letting you know we have improved the instructions to try and make them as simple as possible for this particular model as there is a little more involved than a simple normal smart toilet or seat attachment due to the electrically adjustable height cistern. We’re glad you like the product and as ever, if you need anything, please get in touch!
Kind regards
Washloo

Valorada con 5 estrellas sobre 5

Very pleased

Really helpful staff. The Washloo arrived very quickly. It was fairly easy to install with a little expertise (My son has some plumbing experience). We are very pleased with it and actually have 3 Washloos now!

18 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Great product

Great product, great customer service, and got a small discount as I ordered two units. Have had the Prestige 2nd gen installed for a few months now, really good product at a reasonable price vs. competitors in this space.
Definitely worth it for a properly enjoyable throne.

10 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really helpful small business with great products at reasonable prices

Really helpful small business with the personal touch. They spent time discussing our proposed purchase, which we were able to take away without waiting for delivery.
The WC / Smart seat combination is great and easy to use with the remote control for the various functions.
Overall, I'm really pleased with this product and the service from Washloo.

30 de octubre de 2023
Valorada con 5 estrellas sobre 5

Washloo provide squeaky clean solutions!

Having recently visited Japan we were very impressed with their toilets and decided to purchase one on our return. Our research made it clear that Washloo are the UK market leaders in 'Japanese toilets', so after discussing our options with Washloo we purchased a toilet seat. It was delivered promptly with full fitting instructions. I had an issue due to some non-standard plumbing but with the help of Karen from Washloo the issue was soon resolved. The seat has been in operation for around a month and we are very happy with it. For the quality of the product and their brilliant pre and post sales support l can thoroughly recommend Washloo!

2 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Almost perfect

The product arrived on time and was easy to install and use. The only criticism I have is that the pressure on the rear wash function is not as good as the previous toilet bidet ( from a different maker that developed a fault and couldn't be repaired ) so after reading the reviews decided on the Washloo. Up to now quite satisfied and the staff were very helpful with any queries i had before purchase.

28 de diciembre de 2023

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