Watch Collecting Opiniones 398

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have sold a few pieces on watch collecting. It's really convenient and safe. I never once felt like i was in danger of being ripped off, even when selling hundreds of thousands worth of watches. It'... Ver más

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Valorada con 5 estrellas sobre 5

I have to admit I was slightly nervous about using WatchCollecting but my fears soon disappeared after speaking with Fleur. The managed service made a huge difference and the sale price was higher tha... Ver más

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Valorada con 5 estrellas sobre 5

I was very happy with the knowledgeable and friendly service from Marcus and the CW team, who successfully sold my somewhat niche watch for a good price. I’d highly recommend the managed service optio... Ver más

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Valorada con 1 estrellas sobre 5

Watch arrived completely broken and watch collecting have avoided and refused any accountability. They also admit they provide no checks on authenticity and even if the watch is working. Have been a n... Ver más

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Información sobre la empresa

  1. Servicios de subasta online
  2. Mercado online

Sobre Watch Collecting

Escrito por la empresa

WHAT IS WATCH COLLECTING?

Watch Collecting is a global online auction platform devoted to prestige and luxury watches of all eras.

We are open for bids 24/7 with new auctions going live every day.

We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of enthusiasts who work around the clock to get your watch in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next watch.

Bidders can view in-depth images of each auction and can read our detailed descriptions outlining the exact condition of the watch. We charge a 10% + VAT buyer's premium (minimum of £500 below a winning bid of £5,000) to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your watch.

SELL WITH US


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

398 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great experience!

Fleur has been outstanding in supporting the auction for my watch and smoothly managing the entire process from the watch collection to shipping it to the buyer. Highly recommended!

8 de septiembre de 2023
Valorada con 1 estrellas sobre 5

Bought a watch which had already sold

Bought a watch which the vendor had already sold. Then had to be told to wait upto 10 days for a refund on my buyers premium. Very quick to take money and slow to refund it. Poor service start to finish. Greedy commission hungry staff. Buyers beware.... they did offer me a buyers fee reduction... this was quoted 5% of the buyers fee.... probably the equivalent to around 30 to 40 pounds. As I said greedy commission hungry staff

25 de agosto de 2023
Opinión espontánea
Logotipo de Watch Collecting

Respuesta de Watch Collecting

Good afternoon,

Our consignment specialist had been in communication with yourself and the seller to facilitate the sale. As of Wednesday 23rd when the consigner spoke to the seller, the watch was available and ready to be clicked on our Buy Now page.

You subsequently followed the link on Thursday 24th morning and received the seller details to complete the sale. Until we had contact from you, we had not been advised by the seller the watch was no longer available.

Had we been given notice, you would have been informed immediately. It was not our intention to inconvenience you and we apologise for the disappointment caused by this.

The refund was actioned on the same day (Thursday 24th) by our accounts team. Watch Collecting have no control over the speed of your bank to processes this. They usually quote 3-10 working days.

In light of this unfortunate situation, we offered you a reduced buyers fee from your next auction win.

Kind regards
Client Services Team

Valorada con 5 estrellas sobre 5

Alex and his team at Watch Collecting…

Alex and his team at Watch Collecting were amazing. From start to finish a flawless service, i went for the managed service which was superb. Did exactly what they said they were going to do. As soon as the auction ended on my watch i received the full money within hours. Could not recommend highly enough.

23 de agosto de 2023
Valorada con 5 estrellas sobre 5

Sceptical at first but easy process and great service

I was sceptical about selling online however was pleasantly surprised with the service and assurances provided by Watch Collecting. Kieran made the process very straight forward and kept me informed throughout the process. Very happy with the service and process and would highly recommend. Thank you!!

10 de agosto de 2023
Valorada con 5 estrellas sobre 5

First successful bid via the Watch…

First successful bid via the Watch Collecting auction
Very clear & user friendly to operate
Helpful team who connected me with the seller… who were great people to do business with
There are always commercial risks associated with buying at auction but the Watch Collecting worked well for me
Mike

27 de julio de 2023
Valorada con 3 estrellas sobre 5

Easy to buy, harder to get the watch.

Straightforward enough bidding process and I was kept up to date with higher bids etc, so no complaints there. However, I was naïve in thinking that Watch Collecting would take payment for the watch and assist with shipping. None of this is taken care of despite the quite hefty commission fee paid. As I say, this was my mistake for not reading terms etc fully, but it's 4 days after I won the watch and shipping is still being arranged via couriers with the private seller. In summary, yes, it is easy to buy, but be prepared to put in quite a bit of work afterwards to get your watch if you don't live close to the seller.

26 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great auction platform and experience

Great auction platform and experience! As a buyer in the States with a seller in the UK, I was a little cautious, but the transaction went off without a hitch. Their terms are made very clear, the seller was a true gentleman and the timepiece exceeded my expectations.

28 de julio de 2023
Valorada con 5 estrellas sobre 5

Outstanding Customer Service…

Selling my watch was an easy process and Fleur Dubois was excellent in guiding me throughout. My questions were answered quickly and help was on hand whenever I needed it. I wouldn’t hesitate to use Watch Collecting again and in particular, Fleur - well done!

16 de julio de 2023
Valorada con 5 estrellas sobre 5

🕰️✨ AMAZING WATCH SELLING EXPERIENCE

🕰️✨ AMAZING WATCH SELLING EXPERIENCE! Kudos to Hugo and the Watch Collecting Team! 🤝💼

Just sold a couple of watches and I have to say, the entire process was exceptional. From the very beginning, Hugo provided top-notch customer care, ensuring a smooth onboarding for a new customer like myself. He was readily available to address any questions I had, going above and beyond to offer assistance.

But it didn't end there! The support I received throughout the sales process was outstanding, and even after the sale was completed, their after-sales service was impeccable. I had a few inquiries regarding the buyer, and they were there to provide excellent guidance and support.

Overall, I am incredibly impressed and will definitely be using your services again without hesitation. Thank you for an outstanding experience!

13 de julio de 2023
Valorada con 5 estrellas sobre 5

Successfully managed to sell 2 watches…

Successfully managed to sell 2 watches using Watch Collecting. Had the help and guidance of Senior Consignment Specialist, Kieran Narain, who with his knowledge of the current market was able to advise me on how to successfully list my timepieces to achieve the best outcome from the auction.

I highly recommend using Watch Collecting if you’re looking for a quick, professional and safe way to sell your watches. Furthermore I recommend having the assistance of team members like Kieran guiding you through the process.

12 de julio de 2023
Valorada con 5 estrellas sobre 5

Thank you Kieran

I sold. You will get a transaction over the line if you’re realistic on price. I’m very happy with my experience. Kieran was astute in judging a sensible reserve and managed things for me excellently. I would highly recommend.

12 de julio de 2023
Valorada con 5 estrellas sobre 5

Excellent service and response time.

Without Hugo's call I would have forgotten completely about the auction running and would have missed the opportunity to finally own this beautiful piece. He called me to introduce himself, asked me if I have any further questions about the platform and made himself available for any queries I had. Even when I wrote him an email, his response was extremely prompt. Fantastic service.

11 de julio de 2023

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