Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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We are WATCHDROP - the world's first live and interactive online auction site dedicated to watches. Our passionate and experienced team has combined their knowledge to bring you this platform which gives users the confidence to sell, bid, or buy online. With auctions running 24 hours a day, 7 days a week and 365 days a year there will always be new and interesting watches going live. If you're as passionate about watches as we are, you will see that WATCHDROP is a genuinely exciting proposition!
Reino Unido
Made an offer, was accepted and the watch was with me within 48hrs! What more could I ask for?? These guys were great and what a great site!
Just to add spotted these guys were back recently from a couple of their Instagram posts. Great service and support, thank you.
One word to describe these guys exceptional, met the WatchDrop people at the London Watch show over the weekend, brilliant service, brilliant concept thanks guys and I wish you every success for the future.
Warmest regards
Ali
Great professional service, impressed at the speed of the verification process, you know you can trust the sellers when this process has to be completed by the vendors, great communication, Super easy to use, a slick system, simple to use listing page… Also with buyer fees being only 5% and most auction houses charging 30%, why buy from anybody else!! Best place to sell your timepiece for sure… get listing
Watchdrop provided a clear and seamless process from the outset. I received payment promptly for my watch and had all of the support I needed to make the transaction easy. I was also pleasantly surprised at the amount I received for my watch. I will definitely use Watchdrop again.
Jon
The guys were always on hand to answer questions and were very knowledgeable on the timepieces.
Thank you for helping me sell my watch. I recently used the site to sell my rolex submariner and found the whole thing very easy.
The kit thing they send out to take pictures with is genius and the fact it cost me nothing was even better. Can see them doing very well and I'd definitely use it again.
Shambles, this site manipulates reserves, removes comments and also removes actual auctions.
Not to be trusted, they blame glitches and bugs but it is either an amateur site or a bogus one. Stay away!
Respuesta de Watchdrop
Dear John,
We would like to extend again publicly our most sincere apologies regarding your particular experience with our platform. We strive to have a high standard of user experience and your particular incident is no exception. Regarding your specific situation, we encountered a software “bug” at that particular time of your bid which caused some user errors. This one time incident was resolved quickly and effectively by our team.
Our response was to personally reach out to all active bidders on that watch to explain and discuss further what particular actions you wished to take once the bug was resolved. Manipulating a reserve is not possible as the reserve price is set and confirmed by the seller before the watch is live on our platform and we can prove these reserve prices on each and every watch that is listed.
As an online business we always strive to make things right as soon as possible with our users. WATCHDROP prides ourselves on customer service and maintaining a fair platform for all buyers and sellers. Our Founder reached out to you personally on this matter to ensure the right support was given with your concerns.
We would like to reassure you that this particular situation was an isolated incident and thankfully we have many happy buyers and sellers who are continuously using our platform without the issue you encountered.
We would greatly appreciate the opportunity to earn back your business and welcome you back to our platform soon.
Kind Regards,
The WATCHDROP team
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