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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought 3 watches in 2 styles. Services and information were very good through out the process. This is the first time I experience a Cadola. Designs are superb and I love the automatic movements wit... Ver más

Valorada con 1 estrellas sobre 5

why would you ask for a review when hi don’t even get my order or even update about my order hi make over a week ago.you need to send me some updates about my order and tracking number

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your company is trustworthy and always on time. Orders arrive when stated and prices are reasonable, or I would purchase elsewhere.

Valorada con 4 estrellas sobre 5

The ordering process was easy and I appreciate the discount coupons. However the watches I ordered looks like cheap watch (it's likely why the cost is a bargain) compares to the watches I ordered from... Ver más

La empresa ha respondido

Información sobre la empresa

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Información proporcionada por diversas fuentes externas

Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

why would you ask for a re

why would you ask for a review when hi don’t even get my order or even update about my order hi make over a week ago.you need to send me some updates about my order and tracking number

29 de marzo de 2026
Logotipo de Watches.com

Respuesta de Watches.com

Hello Andre! Tracking was emailed back on March 30th and is actively updating. Please check your email, including spam and junk folders. You can also email anytime at contact@watches.com if you did not see that tracking confirmation.

Valorada con 5 estrellas sobre 5

Watches.com gave me a coupon code that…

Watches.com gave me a coupon code that saved me over $50 on the watch I was looking to buy. Not only did they save me money on the watch, the shipping was fast, packaging was impecable and the ability to track my order was easy. I will be doing business with Watches.com again and again for all my time piece needs and wants.

28 de marzo de 2026
Valorada con 5 estrellas sobre 5

I bought 3 Cadola in 2 styles

I bought 3 watches in 2 styles. Services and information were very good through out the process. This is the first time I experience a Cadola. Designs are superb and I love the automatic movements with these watches. Definitely a well balanced aesthetics and values.

27 de marzo de 2026
Valorada con 1 estrellas sobre 5

Stay as far away as humanly possible

Stay as far away as humanly possible. The prices may be good but the customer service is abhorrent. Whatever you save you'll spend in your sanity. Better to pay $20+ to purchase literally anywhere else.

I asked clearly to cancel the first order. I emailed, as requested and directed by Watches.com. Here is the text of that request, written by my son: "
Can I cancel my recent order? I was trying to use a promo code but it failed and checked out without realizing."

I just checked my emails again and both orders were placed--with different items--within two minutes of each other, while I was talking to chat support!! Not only is Watches.com fighting with me about missing the cancellation; they even messed up the orders! I would literally BUY FROM ANYWHERE ELSE before doing business with this place ever again.

That seems fairly clear to me--and was confirmed by chat.

23 de marzo de 2026
Opinión espontánea
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Respuesta de Watches.com

Hello Eliyahu- I see that you had recently purchased two orders with us. Two confirmation emails were sent, one for each order. When you contacted our team after the second order, you asked to apply a discount, which was done. Only when receiving both orders did you realize that you ordered one item twice. Our shop does not accept text messages. So I am not sure who the message was sent to to cancel. Our website outlines clearly all cancellation policies. You can call or email directly. All cancellations must be requested within 15 minutes of placing the order.

Please note that all orders placed directly on the website were confirmed by you. If there is an error, this is not an issue with customer service. We do not have the ability to place orders on behalf of a customer. Regardless, we did provide return instructions. In the future, please make sure to review all orders prior to placing with any online vendor. Thank you.

Valorada con 4 estrellas sobre 5

The ordering process was easy I appreciate the discount

The ordering process was easy and I appreciate the discount coupons. However the watches I ordered looks like cheap watch (it's likely why the cost is a bargain) compares to the watches I ordered from other watch stores and manufacturer. There's a chance I might order again as long as I get great discounts.

26 de febrero de 2026
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Respuesta de Watches.com

Thank you so much for shopping with us and enjoy!!!

Valorada con 5 estrellas sobre 5

Fast

Fast. Always new watches

26 de febrero de 2026
Logotipo de Watches.com

Respuesta de Watches.com

Thanks for leaving a review, Thomas! We always try to keep things fresh and new on the site.

Valorada con 2 estrellas sobre 5

The watch I ordered arrived in terrible…

The watch I ordered arrived in terrible condition. It would not work in the crown was rusted and fell out. Inside the jewel, it appears the lumens were either melted from high heat or subject to water damage. When the watch was shipped, it obviously was not inspected. My guess was this was old Stock and ASAP in either a high heat environment or high humidity environment for years I have heard not heard back from my request for a refund yet. The watch was shipped quickly in the packaging appeared new but the watch was a terrible condition. Ther company offered a replacement and I responded but they said they did not receive my response. happy to give a positive review if resolved.

24 de febrero de 2026
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Respuesta de Watches.com

Hey Joseph- Please double check your email, span and junk filters. Our team offered a full replacement shipment yesterday but have not heard back from you.

Valorada con 1 estrellas sobre 5

Refused to honor their own advertised discount.

I had already bought three watches from this website.

I saw another watch advertised in one of their Facebook newsfeed ads, one that I had been thinking about. Decided to go for it when I saw the ad offered a nice discount code.

But when I tried the discount at checkout, the code didn’t work.

I followed up with the company. First they ignored my emails. I finally got them on the phone, but ultimately they refused to honor the terms of their own advertisement. They claimed the advertisement contained a mistake.

Whether the deception was intentional or not, I don’t care to do business with companies who don’t honor their own published promotions. I won’t be buying any more watches from watches.com.

2 de marzo de 2026
Opinión espontánea
Logotipo de Watches.com

Respuesta de Watches.com

Hello Russell,

Please note that all emails are responded to in order of receipt from our team. I do see that a member of our staff replied to your messages over the weekend, outside of our normal business hours. Please understand that we have many other customers to attend to as well.

As we described via email and over the phone, the reason why your discount code was not working is because it was for our wandering hour models only. All discounts must be applied to the correct item. We do also run other website discounts and promotions that can be applied throughout the site. If you have any questions about the current sales and promotions, we are always happy to help.

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