My son has been having lessons from Tracy at the village gym in Bracknell. She is incredible. I feel very lucky to have had her for his start to swimming. It's a shame she cannot continue the classes... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónWater Babies Office, RG23 7AU Basingstoke, Berkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The beginning of our time was difficult with Water Babies, with my lessons constantly being cancelled, but the customer service support was always there for me and helped as much as they could. Then w... Ver más
La empresa ha respondido
Tracy has been my little girls swim instructor since a newborn, she is now 6 months and loves the water! The classes are so welcoming and we look forward to them every week! Tracy is so patient and ge... Ver más
La empresa ha respondido
Overall it is a fantastic swimming company. They are so easy to contact and are always available to help. The online portal is useful for booking days when you can’t attend. Although it’s a bit pricey... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Water Babies - Berkshire
Escrito por la empresa
Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.
Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.
Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.
With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.
Información de contacto
Water Babies Office, RG23 7AU, Basingstoke, Berkshire, Reino Unido
- 01256 844 926
4,4
Excelente
51 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Pedro is an amazing teacher
Pedro is an amazing teacher, so much fun and incredibly supportive! Our daughter always leaves his lessons happy.
7 de diciembre de 2025
Respuesta de Water Babies - Berkshire
We're happy to hear that our lessons are so enjoyable and supportive! It's wonderful knowing your daughter leaves feeling happy. Thank you for sharing!
Water Babies
Both of my girls love their swimming…
Both of my girls love their swimming lessons! Nina is a fabulous teacher, really engaging and makes the sessions fun.
7 de diciembre de 2025
Respuesta de Water Babies - Berkshire
We're happy to hear that your girls love their swimming lessons! It's great to know the sessions are fun and engaging. Thank you for your feedback.
Water Babies
Helpful and friendly teachers make…
Helpful and friendly teachers make learning fun. I have 2 children who are going through waterbabies, their confidence and technique have improved really well and when they need more stretch the teachers are happy to provide a build activity or move them up a class.
30 de noviembre de 2025
Respuesta de Water Babies - Berkshire
We're happy to hear that the teachers' helpfulness and friendliness made learning fun for your children! It's great to know their confidence and technique improved, and we appreciate your feedback.
Water Babies
Incredible
My little man is 18 months and only joined a few months ago - you would not think it! With the amazing Tracy’s help, he is absolutely thriving! Learning more and more each week, his confidence is increasing rapidly and overall, just having an absolute blast!
23 de noviembre de 2025
Respuesta de Water Babies - Berkshire
We're so happy to hear that your little one is thriving and gaining confidence with us! It's wonderful knowing he's having such a great time learning. Thanks for sharing your positive experience!
Water Babies
Well structured classes with…
Well structured classes with professional instructors
16 de noviembre de 2025
Respuesta de Water Babies - Berkshire
We're glad you found our classes well structured with our amazing teachers and team behind the scenes. Thank you for your feedback!
Love, Water Babies
Emily our instructor is fabulous
Emily our instructor is fabulous, guides really well
9 de noviembre de 2025
Respuesta de Water Babies - Berkshire
We're happy to hear that you had a fabulous experience with the guidance provided by our Amazing Emily, she is fantastic. Thank you for your positive feedback!
Love, Water Babies
Fantastic classes
Fantastic classes, great customer service. Everyone’s so helpful and friendly. My grandson and I really enjoy our time with Water Babies.
9 de noviembre de 2025
Respuesta de Water Babies - Berkshire
We're happy to hear that you both enjoy your time with us! It's great to know our classes and team made your experience so positive. Is our job to give you all the best. Thank you for your feedback.
Love, Water Babies
A skill for life, delivered through a fun and well designed curriculum
We’ve been swimming with water babies since my son was 4 months old. He is now just over a year and absolutely LOVES the water. We love his teacher Tracy and he has made such great progress already. When I returned to work I needed to change the day we had lessons on, and the Berkshire office found me the best alternative.
9 de noviembre de 2025
Respuesta de Water Babies - Berkshire
We're happy to hear that your son loves the water! It's great to know how much progress he has made and that you appreciate his teacher Tracy, she is definitely amazing at her job. We're glad our team could find a lesson time that works for your schedule.
Love, Water Babies
Waterbabies is the best!
Waterbabies has been wonderful for my baby. Teaching is first class. Pedro has been an amazing teacher as are the rest of the team in Basingstoke.
2 de noviembre de 2025
Respuesta de Water Babies - Berkshire
We're glad that you are enjoying our classes with your little one, we do our best to deliver the best teaching quality to our classes, and Pedro will love to see your amazing words about him.
Love, Water babies
Lessons are great fun and everything…
Lessons are great fun and everything learnt is a piece of the jigsaw to enable a more confident child in the water. Nina has great enthusiasm and shows her instinct to always get the best out of your child. My son is constantly underwater just like she said he would be now he's wearing goggles.
26 de octubre de 2025
Respuesta de Water Babies - Berkshire
We're glad you are enjoying your experience with us. It's wonderful to hear that the lessons are enjoyable and contribute to your child's confidence in the water. We appreciate your kind words about Nina, she is definitely amazing, with a fantastic enthusiasm and dedication to help the children succeed.
Love, Water Babies
Angi
Emily is just amazing, my son now loves the water he is very calm and content in the pool
12 de septiembre de 2025
Respuesta de Water Babies - Berkshire
We're so happy your son now loves the water and is calm in the pool. Thank you for sharing this positive experience! Our teachers are amazing, and Emily is part of the shining starts!
Love, Water Babies
I keep being harassed with calls from…
I keep being harassed with calls from this company just because I said I will have a think about signing my baby up for classes now they call almost everyday and I’ve blocked their number they still leave voicemails!!
4 de septiembre de 2025
Opinión espontánea
Respuesta de Water Babies - Berkshire
We're very sorry to hear about the repeated calls and voicemails. This is not the experience we want you to have. We'll look into this immediately. Thanks for your feedback.
Water Babies
Waterbabies is the best
My son has been swimming since 12 weeks old- he just over 1 years old and is still loving it as ever. Always gets excited to get into the pools, his swimming skills at such a young age is amazing to see. Can’t wait to go back over the summer break.
17 de julio de 2025
Respuesta de Water Babies - Berkshire
We're happy to hear that your son enjoys swimming with us! It's wonderful to know he is developing such great skills and has fun in the pool. We appreciate your positive feedback and look forward to seeing you back swimming with us.
Water Babies
Needs more one on one involvement with…
Needs more one on one involvement with individual child.be aware of a child’s potential eagerness and ability to learn.
27 de julio de 2025
Respuesta de Water Babies - Berkshire
Thank you for your feedback. We appreciate your insights on individual attention and recognizing each child's learning potential. We will consider this to improve our services.
Water Babies
Great experience
My son has loved coming to his Water Babies lessons for the last few years. They've really taken the time to get him to a confident level of swimming.
17 de julio de 2025
Respuesta de Water Babies - Berkshire
Thank you so much for your feedback, we're happy to hear that your son has enjoyed his Water Babies lessons over the years. It's great to know we've helped him become a confident swimmer and better swimmer every day!
Water Babies
Even though my baby is still having a…
Even though my baby is still having a hard time enjoying swimming and hasn’t made big progress yet, but I’m giving 5stars. and I just want to say how truly grateful I am for our teacher. She is incredibly talented, kind, and patient, not just with the babies, but with the parents too.
She speaks to my son with so much warmth and care, and she always takes the time to help me feel supported and encouraged, even when it’s tough. I never feel judged — only supported. Her positive energy and gentle approach are the reason I want to keep going, even through the challenging moments.
Thank you for all the effort you put into each lesson. You make a real difference, and I’m so glad we have you on this journey.
17 de julio de 2025
Respuesta de Water Babies - Berkshire
Thank you so much for your kind and heartfelt words. It truly means the world to hear that you feel supported and encouraged that’s exactly what we hope to create for every family. Progress in the water looks different for every baby, and just showing up with love and patience is already a huge step forward. Your trust, presence, and commitment are just as important as any skill learned in the pool.
We're so grateful to be part of your family's journey, and it’s an absolute joy working with you and your little one. Thank you for your trust and for recognizing the care that goes into each lesson. We’re cheering you both on every step of the way!
Love, Water Babies
Trainer is very good.
17 de julio de 2025
Respuesta de Water Babies - Berkshire
Thank you so much for your feedback.
Love, Water Babies
Amazing swimming start for the little ones
We’ve been with Water Babies for almost 2 years and my child loves them!! She adores her teacher and has developed some great confidence in the water. Our swimming pool is a spa one so a nice bonus to the parents as well,
Would highly recommend Water Babies to everyone who wants their babies develop swimming and water safety skills in a fun and encouraging environment.
13 de julio de 2025
Respuesta de Water Babies - Berkshire
Thank you so much for your lovely feedback! It’s been such a joy having you with us for the past two years, watching your little one grow in confidence and ability has been truly rewarding. We’re so glad she loves her lessons and her teacher that bond means so much in helping children feel safe and happy in the water and yes, our Hydrotherapy pool is definitely a bonus for the grown-ups! 😊 Thank you for your recommendation and for being such a valued part of the Water Babies family. We’re excited to continue this journey with you!
Love, Water Babies
The lessons are fun but we don’t seem…
The lessons are fun but we don’t seem to be getting as much under water practice as we used to
22 de junio de 2025
Respuesta de Water Babies - Berkshire
Thank you for your feedback, sometimes we need to practice different kind of skills, for sure those underwater swims will come back. we hope that you continue to have a lot of fun in our classes.
Love, Water Babies
Helen is brilliant as a swim…
Helen is brilliant as a swim instructor. We’ve been with Water Babies for over three years now and had a few instructors in that time, she is hands down the best.
Our class is on Sunday mornings at the Village Hotel in Farnborough, and it’s always such a lovely start to the day. Helen has such a calm, friendly way with all the little ones. Hudson is still building his confidence in the water, and she’s so patient and reassuring with him. Amalie, who’s nearly four, is absolutely thriving, and it’s amazing to see how far she’s come.
Even in a group setting, Helen makes every child feel seen and supported. The classes are fun, well-paced, and always so positive. She’s a real asset to the Water Babies team, and we feel really lucky to have her leading our class.
17 de junio de 2025
Opinión espontánea
Respuesta de Water Babies - Berkshire
Thank you so much for your kind words and continued support over the past three years, it really means a lot! It’s been such a pleasure to watch both children grow in the water. They each bring their own personality and progress in their own time, and it's a joy to be part of that journey with them.
I'm so glad to hear that the classes feel like a positive start to your Sundays and that's exactly what we aim for! Thank you for recognising the care that goes into each session. It’s families like yours that make this job so rewarding.
Looking forward to many more splashes, smiles, and proud moments ahead!
Love, Water Babies
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.