Water Babies Opiniones 

2003
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our experience with Water Babies as a whole has been incredible. Our swimming instructor, Katarina made the effort straight away to remember all babies names, and greets them individually as we g... Ver más

Valorada con 4 estrellas sobre 5

Our teacher, Anna, at the Burgess Hill site was incredible. Really engaging with the babies, whilst teaching them vital skills in the water and keeping the lessons fun! Our 6 month old daughter loves... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Water Babies has become the highlight of both me and my partner's week, as well as our son Henry's. Sally is brilliant at providing a safe and enjoyable environment, showing genuine love and car... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had our underwater photoshoot recently and this is our 3rd year doing it! Every year I think it couldn’t get better and as always they outdo themselves! We have had a selection of incredible photos... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Clases
  2. Club de natación

Sobre Water Babies

Escrito por la empresa

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Información de contacto

  • Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, Reino Unido

  • waterbabies.co.uk

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2003)

974 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 stars all round

Hannah is a lovely, friendly and knowledgeable instructor. Our little one loves him swimming lessons and Hannah. Great structure, content and progression in the lessons.

31 de mayo de 2026
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Respuesta de Water Babies

Thank you so much for the lovely review! It means a lot.

We are pleased to hear you enjoying the structure and progression of the lessons, and of course your teacher Hannah, who makes it all happen!

We'll be sure to pass your kind words on.

Water Babies Scotland Central Team

Valorada con 5 estrellas sobre 5

Best learning experience

I enrolled my little one to Water Babies when she’s about 15 months, and it was the best decision. We have seen so much improvements in her confidence in the water. If you’re thinking of getting your child into a swimming lesson, make sure to consider choosing the Water Babies. The teachers are highly skilled and trained! She enjoys Carmel’s class so much and so, Ana’s class whenever she needs a catch up class. 😊Water Babies highly recommended.

24 de mayo de 2026
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Respuesta de Water Babies

We're so happy to hear your little one is thriving in the water and gaining confidence! It's wonderful to know our instructors are making such a positive impact and we're excited to see how your little one progresses even further as you continue with the lessons! Thank you for your lovely feedback.

Water Babies North London

Valorada con 5 estrellas sobre 5

Brilliant underwater photoshoot

Brilliant underwater photoshoot! Supportive and inclusive and 100% baby led. My swim teacher made sure my son waa ready for the photoshoot and the office ensured we were ready, that me and my son were comfortable and ready!

10 de mayo de 2026
Opinión espontánea
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Respuesta de Water Babies

We're so glad you and your son had a brilliant photoshoot!

Water Babies

Valorada con 5 estrellas sobre 5

Best swimming lessons!

Thoroughly enjoyable swimming lessons, for both adult and Child. Very insightful and confidence building.

24 de mayo de 2026
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Respuesta de Water Babies

Thank you for leaving us a 5 star review! I'm so pleased you love our lessons so much!

Valorada con 5 estrellas sobre 5

Highly recommend

I have been taking my little one since she was 5 months old and we have loved it. Her confidence has really grown and the teachers are able to adapt to baby’s needs/ mood that day. We went on our first holiday and our baby was so happy and confident in the water. Thoroughly recommend

27 de mayo de 2026
Opinión espontánea
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Respuesta de Water Babies

We're so happy to hear your little one is thriving and confident in the water! Thank you for your kind recommendation.

Water Babies x

Valorada con 1 estrellas sobre 5

I would not recommend Water Babies…

I would not recommend Water Babies based on my experience.

The classes from birth to 12 months were acceptable, largely because all babies were of a similar age and ability. However, once my daughter turned 12 months, we were moved into a class with significantly older toddlers who were far more advanced, making the sessions unsuitable and difficult for younger children to benefit from equally.

In addition, lessons were cancelled on a regular basis. This was not an isolated inconvenience — I recall a period last year where classes were cancelled for approximately three months. Despite the disruption, fees remained extremely high for what I would describe as a very average service.

The facilities and organisation were also disappointing. There were frequently not enough changing rooms available, resulting in parents having to rush and compete for space while trying to prevent their babies and toddlers from becoming cold after lessons. Parking was also consistently inadequate, meaning I often had to arrive excessively early simply to secure a space.

Despite all of these ongoing issues, I remained loyal to Water Babies, continued paying on time, and never formally complained. Unfortunately, that loyalty was not reciprocated when my family experienced financial hardship.

My husband was recently made redundant, and I contacted Water Babies immediately to cancel my membership as my part-time income alone does not come close to covering our household expenses. I politely requested that, on compassionate grounds, they waive their cancellation policy requiring payment for the whole of the following month. I even offered to provide evidence of my husband’s redundancy. I was more than willing to pay for the remainder of the current month, but requiring an additional full month’s payment under these circumstances felt entirely unreasonable.

I was extremely disappointed to be told that no exception would be made. Given my loyalty as a long-standing customer — despite repeated cancellations, poor organisation, limited facilities, and premium pricing — the complete lack of compassion or flexibility was both upsetting and frustrating.

Overall, I do not feel Water Babies offers value for money, nor do they appear to prioritise customer care when families are facing genuine difficulties. I would strongly advise others to carefully consider alternative swim schools before committing.

26 de mayo de 2026
Opinión espontánea
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Respuesta de Water Babies

Thank you for sharing your experience. I’m sorry to hear it didn’t reflect the standard we aim to provide, especially after your time with us.

Our classes are designed to support children at each stage of development, and we regularly review our classes to ensure the best possible experience. We also recognise how frustrating disruptions, facilities and parking challenges can be, and will investigate this to see how we can improve.

We’re very sorry to hear about your recent circumstances. While our cancellation terms are applied consistently, we do understand how difficult situations like this can feel.

We’d really value the opportunity to discuss your experience in more detail, please get in touch at complaints@waterbabies.co.uk.

Thank you again for your feedback.

Water Babies

Valorada con 5 estrellas sobre 5

Excellent teaching and friendly…

Excellent teaching and friendly environment. Our child has gone from 4 months old and is now nearly 3. He has an amazing water confidence, growing understanding of safety and total love for swimming!

24 de mayo de 2026
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Respuesta de Water Babies

Thank you for your lovely review- we are so glad to hear that your little one is water confident and loves their lessons with us!

Valorada con 5 estrellas sobre 5

Great experience

We’ve had such a great experience with Water Babies and would highly recommend it. The classes are fun, well organised and have really helped build my baby’s confidence in the water.

Our instructor has been amazing, she’s so friendly, patient and encouraging, creating such a welcoming atmosphere for both babies and parents. It’s become one of our favourite activities each week and such a lovely bonding experience.

17 de mayo de 2026
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Respuesta de Water Babies

Thank you so much for your lovely review! 💙

We're thrilled to hear that you and your little one have had such a positive experience with Water Babies. Building confidence in the water while having fun is exactly what our classes are all about, so it's wonderful to know you've seen that progress in your baby.

It's especially lovely to hear your kind words about your instructor. Our teachers work hard to create a supportive, encouraging environment where both babies and parents can feel comfortable and enjoy every milestone together, and we're delighted that this has been your experience.

We're honoured to be part of such special bonding moments and are so pleased that your lessons have become one of your favourite weekly activities.

Thank you for your recommendation and for being part of our Water Babies family. We look forward to seeing you both in the pool for many more smiles, splashes, and achievements ahead! 🏊‍♀️✨

Valorada con 5 estrellas sobre 5

Ronan loves his swimming classes

Ronan loves his swimming classes, he has became so confident in the water in such a short time thanks to Mairi. She has been amazing and such a lovely person. The skills he has learned so far are great.

17 de mayo de 2026
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Respuesta de Water Babies

Thank you for your wonderful feedback! We are so pleased to hear about the confidence your little one has gained and the skills he has learned so far. We also agree that Mairi is amazing and she works so hard to ensure that all swimmers enjoy their lessons and are learning new skills all the time!

We cannot wait to see your little one continue to progress and continue his swimming journey with us.

Water Babies x

Valorada con 5 estrellas sobre 5

Enjoyed my Saturday lessons in…

Enjoyed my Saturday lessons in Stevenage with our instructor Anna (Hannah) she’s the best in the team so far. Welcoming and I’m comfortable with babies around her. To the admin of water babies in Hertfordshire branch you’re all the best in the game. You’ve got good listening ears, welcoming and accommodating and good communication skills. No regrets so far since joining water babies. My baby who started in march is enjoying the swimming lessons.

17 de mayo de 2026
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Respuesta de Water Babies

Thank you for your wonderful feedback! We are so happy to hear that you and your little one are enjoying the lessons. It's fantastic to know our team is making such a positive impact. We appreciate your kind words!

Water Babies x

Valorada con 5 estrellas sobre 5

Best swimming lessons

Bella is an amazing instructor, she instantly puts my little one at ease and encourages her to have so much fun in the water. Since starting only a few months ago she has really improved in the water and with her confidence. She is even holding her breathe and closing her eyes when under water. She loves her swimming lessons.

17 de mayo de 2026
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Respuesta de Water Babies

Thank you for your wonderful 5-star review! Bella is great isn't she!
We are so happy to hear your little one is thriving and gaining confidence in the water.

Water Babies

Valorada con 5 estrellas sobre 5

Lilly being safe and Nanny also

Lilly being safe and Nanny also. Lilly loves the variety of interactions

24 de mayo de 2026
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Respuesta de Water Babies

We're so happy to hear Lilly is safe and enjoying the interactions! Thank you for your kind words.

Water Babies

Valorada con 5 estrellas sobre 5

Very pricey but worth every penny!

Very pricey but worth every penny!
Seeing my baby flourish as each week goes by is so beautiful. He is so happy in the water and now understands that if I say his name followed by 'are you ready, go', that water will be go on his face, and so he closes his eyes. Its so magical what he's learning. Swimming is an essential skill and I have peace of mind that eventually he will be a confident swimmer that will keep himself safe (e.g. to hold on to the rail if he falls in).

17 de mayo de 2026
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Respuesta de Water Babies

Thank you for your wonderful 5-star review! We are so happy to hear how much you value the experience and the progress your baby is making. It's truly rewarding to know that our lessons are helping your little one develop such important skills and confidence in the water. We appreciate you sharing this journey with us :)

Water Babies

Valorada con 5 estrellas sobre 5

Wonderful for babies

Lovely class - Alex is a great instructor (Peckham Cherry trees)- would highly recommend for babies

24 de mayo de 2026
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Respuesta de Water Babies

Thank you for your wonderful feedback! 💙 We're so pleased to hear you're enjoying the classes. Alex will be delighted to hear your kind words. Thank you for your recommendation, and we look forward to seeing you both back in the pool soon!

Valorada con 5 estrellas sobre 5

It’s the highlight of our week

It’s the highlight of our week! My little girl loves Water Babies so much and has been going since she was 9 months old!

24 de mayo de 2026
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Respuesta de Water Babies

We're so happy to hear your little girl loves Water Babies! It's wonderful that it's the highlight of your week. Thank you for sharing!

Water Babies Notts & Derbys

Valorada con 5 estrellas sobre 5

Fantastic sessions

Lovely, engaging sessions with staff who are very good at what they do!
They’ve given all of us, baby and parents, confidence in the water.

24 de mayo de 2026
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Respuesta de Water Babies

We are so happy to hear you found our sessions engaging and that our staff helped build confidence for your family in the water! Thank you so much for the lovely feedback

Water Babies

Valorada con 5 estrellas sobre 5

My baby loves it we have just booked on…

My baby loves it we have just booked on for more. It's a grate way to learn water safety and fun !

24 de mayo de 2026
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Respuesta de Water Babies

Thank you so much for taking time to leave us 5 stars. Sounds like you guys have found your fun activity. Lessons really are amazing and it is amazing how quick little ones pick things up. x

Valorada con 5 estrellas sobre 5

My son is having such a lovely time and…

My son is having such a lovely time and is learning and building confidence.

I would 💯 recommend

24 de mayo de 2026
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Respuesta de Water Babies

We're so happy your son is thriving and gaining confidence. We appreciate your wonderful recommendation

Water Babies

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