I've been really impressed with Wealthify, both for my own savings account and my children's JISAs. Using their webchat service today, Penny helped me with my query extremely quickly and professional... Ver más
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I've been really impressed with Wealthify, both for my own savings account and my children's JISAs. Using their webchat service today, Penny helped me with my query extremely quickly and professional... Ver más
La empresa ha respondido
I opened Junior Stocks and Share ISA for my children and so far, they have been doing well. I choose a conservative investment portfolio of a risk value 3/5. My older one just turned 18 and loves the... Ver más
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After a few weeks of frustrating calls not resolving my problem I struck gold with Penelope. Although all previous contacts had been friendly and helpful Penelope was the first one to take it upon her... Ver más
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I have to agree with a previous reviewer, it’s nice to talk to a human. I dealt recently with someone called Josh who explained how something worked and explained it in plain English. Thanks again J... Ver más
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Escrito por la empresa
Tec Marina, CF64 1SA, Penarth, Reino Unido
Ha contestado el 88% de las opiniones negativas
Suele responder en menos de 1 semana
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Really easy to set up a SIPP and, if you're unsure on anything, as I was, there is fast, helpful and clear help only a message away. Excellent.

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Penelope was super helpful - helped me from start to finish to resolve my query and took feedback onboard gracefully. Thank you Penelope.

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Good service and decent return on shares ISA but savings interest % isn't the most competitive currently

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customer service is always friendly, fast and helpful

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Had to contact Josh from customer services as I had an urgent issue with my ISA, he was very efficient and sorted straight away.

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Just transferred my ISAs to WEALTHIFY and found the customer service is second to none. Their advisors take on responsibility for sorting issues and do it quickly. Brilliant service. Thank you Sean!!!!

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They keep me fully informed on what they are investing it.
I like it being on line so I can check on a regular basis how my investments are doing

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Great experience with Wealthify. The web page was informative, and so good to be able to speak to an advisor if needed, or use the live chat so answers can be referred to later, if need be. A special mention to Penelope, who helped me with quite a complex issue; she was efficient and friendly, and most importantly, committed to helping me reach a conclusion.

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I've already left one positive review regarding ease of use and growth performance of my stocks and shares Isa. Sometimes we need to withdraw money and I'd like to report my positive experience. Communication was excellent and the time taken to sell the investments and transfer the funds was only 7 days. I will definitely be transferring another cash Isa into this stocks and shares Isa.

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Had problem with the app - my fault entirely but chat line (Josh) was courteous and helpful. Very pleased with support.

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Just spoke with Penelope(Penny) as i needed to amend my bank details and set up a new direct debit, she talked me through the process quickly and efficiently and was all sorted in 5 minutes.
Great bubbly adviser, very friendly, a pleasure to chat with.

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I was struggling to set up a complication and error on the verification process for my Wealthify account so I telephoned the helpline where Penelope helped me out even though it took around 20 minutes after closing time! She was helpful, friendly and funny and provided excellent customer service!

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Bad customer service on the phone not at help just wanna move tou on to someone else or hang up .
Seems like they dont want new customer or dont care about your investment.

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Easy to use app. Im transferring all my savings to wealthify

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I have been investing in a small pension with Wealthify over the past few years and have seen a good return on my investment. I find my account clear and easy to track the progress. Recently I had an issue down to my bank blocking transfers and the Wealthify team helped resolve it quickly. Their customer service team is always available to speak to in person with no long wait times. Penelope was especially helpful! Thank you to all.

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