I am really concerned about the lack of communication from this business. I placed an order on 30th August 2026. I haven't received my order. I wrote on 18th September to see what the status of the or... Ver más
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Consulta las opiniones de los clientes
Shocking customer service. Ordered back in April and my items never arrived emailed them a few times and no response. I ordered again on September 14th and 10 days later my items have not arrived and... Ver más
I wanted to wait until my second wash day to review, I bought the shampoo and conditikner bars, I have 4c hair and my hair feels like butter but as strong as vibranium! I absolutely love and look forw... Ver más
Ive been using plant made for a couple of years now, I use inches rain and dew. I suffer from alopecia and this product has really helped. No more nasty injections Highly recommend, it does se... Ver más
Información sobre la empresa
Escrito por la empresa
🥊| Fighting hair loss, thinning, breakage, hair/beard growth with vegan handmade products. Simple Routines, Serious Results. As seen on: BBC, Vogue, BuzzFeed, Glamour, The Every Girl and Medical Daily
Información de contacto
Unit 6 IO Trade Centre, Deacon Way, RG30 6AQ, Reading, Reino Unido
- +44 20 4538 3582
- hello@weareplantmade.com
- weareplantmade.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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The quick turnaround from when the…
The quick turnaround from when the order was made to the delivery date. The products are fantastic.
I love these products
I love these products. However the last two orders I made the packages were wrecked. This time the liquid gold bottle was completely crushed. Product damaged beyond use.
Terrible client service
Terrible client service ! No respect for clients at all!
Pleased with order
My order took a little longer than expected to come. However the customer service team were helpful and resolved the issue quickly. I have enjoyed using the products for a few weeks now. I really like the simple guidance that comes with how to use the different hair products!
4th time ordering
4th time ordering. I've never had an issue with my order. I recieve it in a timely fashion and I'm updated throughout the process.
Staff are polite and accommodating. The products are lovely, and smell fantastic!
PROUD OF YOU👏🏾👏🏾👏🏾
Thank you very much. I am very pleased with my plant-made. It is an honour to have a product handmade with love from someone that looks like me and has gone through very similar situation. All the best! Keep moving on!
Such a honest and caring company great…
Such a honest and caring company great products thst work and customer service is superb they always make the customer happy NOTHING AT ALL BAD TO SAY BUT IF U DONT KNOW ABOUT PLANTMADE I SUGGEST U GET TO KNOW YOU WILL NOT BE DISAPPOINTED AT ALL 💯💯💯💯❤️❤️❤️💫💫💫💫
These products work!
I developed severe alopecia on the side of my head in 2021. This was really stressful as I didn’t even know of the condition before and my GP had no solutions. I tried several products but none worked. I somehow ended up bumping into PLANTMADEs products and gave them a try. My initial thought was “they’re a bit pricey” for 3 small bottles. I used drizzle, soil & inches and within a month the patches on my head grew back. I can’t emphasise enough how these products saved me from going into depression. I have since used the products for 3 years straight and found they’re worth the money as they last. Inches on its own has been very effective at solving the alopecia problem. I dread to think what I’d do if PLANTMADE stopped trading!!
Delivery was much faster than I…
Delivery was much faster than I expected and the product I ordered is great!!
Thank you PLANTMADE
Very easy to use
Very easy to use, with clear instructions. As well as the products it comes with very helpful.
Reliable quality product!
Easy to place the order through the app and hey presto.. didn’t take to long either for my product to arrive plus Plantmade’s kept me informed of my delivery’s journey.
Best ever!!
Fast delivery and products work great!!! My hair has grown over 4 inches since using your products!!
Your shipping department dropped the…
Your shipping department dropped the ball multiple times. Your customer service was not responding timely. Product is fine. Your staff is not.
Orders never delivered on time
My order was said to be delivered when it was not even shipped. When I reached out to plantmade regarding that no one even responded. Instead my order was shipped out as if they forgot about it. Customer service and to let deliveries are lacking with this company.
Great products
Great products, Great Service. I will definitely be purchasing again in the near future.
Terrible 👎👎👎👎👎
Terrible, terrible,👎👎 experience!! The product itself is 5 stars ⭐️, however customer service and the company’s distribution is unlike any online business I have ever encountered. I ordered 3 items, only 1 came within the month of ordering. The last 2 orders took another 2 mos. to finally arrive. I went back/forth with customer service, they told me each time that it was going be shipped within 48 hrs, but it never was. Then finally their customer service was switched to AI that gave generic answers.
I will NEVER order from this company again!! 👎👎👎
Extremely poor customer service and I…
Extremely poor customer service and I wish that I’d read the reviews beforehand. So disappointed, I’ve been using them for a just over a year now but I’m done with them. I placed an order on the 20th Sep they said it was processed on the 23rd yet more than 10 days later nothing. I emailed them and received a very generic response no apology, but as I’ve been using them and really like their products I decided to give them more time. I then emailed the this week and received an AI response informing me that it would be passed on to the relevant people. It is now November 4th and still no product or refund. Plantmade you guys should be ashamed of yourself for such poor organisation it’s not like your products are cheap, I won’t be buying from you again.
Excellent products
Excellent products! The shampoo and conditioner bars are amazing, definitely helps with my frizz. Highly recommend
Do not buy products from this company
Do not buy products from this company. Your goods won't arrive and they will give you excuses for months. Honestly, save yourself the hassle and buy from somewhere else.
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