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Wearynew offers distinctive casual clothing designed for individuality and everyday comfort. Our collection includes graphic T-shirts, shirts, hoodies, sweatshirts, jackets, pants, and more, featuring themes such as music, nature, vintage art, Western culture, faith, and mythology. We ship internationally and provide order tracking and customer support. We value every customer’s honest feedback and use it to continually improve our products, service, and shopping experience.
3,0
6 opiniones
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Ha contestado el 50% de las opiniones negativas
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Items look great in photos and description but items arrived are completely poor quality and material, thin and printed. Just a pity I can’t upload photos. Customer services then expect you to pay expensive shipping to return shoddy items to China. Avoid at all costs.
I ordered 20 t shirts from this company 2 months ago. I tracked the package for 35 days. It finally said it was delivered. It was not at my address and I sent several emails to customer service with 0 responses. This company is based out of China. There lack of response shows they do not care. I will never order from any company based out of China again. Purchase from them at your own risk. Last of all there are 2nsites with this similar name. Wearyew and wearynew. You did not respond to my emails and the similar web addresses are decieving. I have the reciept from my order. You can keep the money and this review stays I would be willing to bet no one from either of your web addresses responds. Keep the money. Have a nice day.
Respuesta de Wearynew
Dear Michael Mariani,
First of all, our customer service team always responds to emails within 24 hours and will never disregard any emails.
Secondly, after searching through all our order records based on your description, we could not locate any matching order. Please kindly verify if you placed your purchase on our official website.
‑ If you did order from us, please complete the "Request information" form, which will help us find your order.
‑ If your order was placed on another website, we would appreciate it if you could post your review on the relevant business.
Thank you for your cooperation.
Update reply:
We would like to restate that we never ignore any customer emails.
We could not locate any order matching your description in our system. Besides, you mentioned us(Wearynew) and another similarly‑named website in your review. Please be advised that we do not have any sister companies. Kindly do not confuse our business with other third‑party merchants. If your order details confirm you did not purchase from Wearynew, please move your review to the corresponding platform.
If you did place your order on Wearynew, please submit your order details via the “Request information” form.
Wearynew Trustpilot Team
complaint@wearynew.com
Shorts fell apart first day I wore them seems rips on back and from and they weren’t tight don’t buy from this site super cheap material. Quality is shit You respond here but didn’t answer my emails leading me to have to write a bad review to get your attention
Respuesta de Wearynew
Hi Joseph,
We are extremely sorry that your shorts tore at the front and back on your first wear. We deeply regret the unsatisfactory product quality that brought you such a bad shopping experience.
We have sent a follow‑up email to your email address, hoping to discuss a proper solution with you. Please check your inbox and reply to us.
We look forward to resolving your concerns promptly.
Update reply:
When we replied to your review, we also sent you an email on September 9. You forwarded and replied to our email on September 10. This contradicts your statement that “You respond here but didn’t answer my emails”. We kindly ask you to refer to the actual communication records.
After receiving your email dated September 10, we sent you a corresponding reply. We have not heard back from you since then.
Please kindly check your email inbox and reply to us.
Thank you for your cooperation.
Wearynew Trustpilot Team
complaint@wearynew.com
Bit of a mixed bag for me. Ordered two items: the 100% cotton one is super soft and breathable, but the other non-cotton piece feels noticeably cheaper in comparison.
Respuesta de Wearynew
Dear Eric,
Thank you for sharing your genuine shopping experience with us. We are happy to know the 100% cotton item is soft and breathable for you, and we take your comment about the other less‑satisfactory product seriously.
Should you need any further help, please do not hesitate to contact our customer service team.
Wearynew Trustpilot Team
complaint@wearynew.com
Extremely comfortable shorts and I wear them pretty much every day now. Would've been an easy 5 stars, but the delivery just took too long.
Respuesta de Wearynew
Hi Christopher ,
Thank you for your honest review! We sincerely apologize for the long delivery time. We will keep working to improve our shipping experience. Hope you continue enjoying them!
Wearynew Trustpilot Team
Totally my mistake - I picked the wrong size when ordering. Reached out to support after it arrived, and they sent out the correct size free of charge! Really happy with how they sorted it out.
Respuesta de Wearynew
Hello Ava,
Thank you so much for sharing your positive experience! We’re pleased that we were able to assist you with the size replacement. Enjoy your new item, and we hope to see you shop with us again soon.
Wearynew Trustpilot Team
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