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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

3rd time dealing with webuycycle, first buy, i asked if they could swap some components from a similar bike they were selling, it was done no problem and at no extra cost to me. I went to the unit t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just bought a whyte e160s, Brilliant service and arrived in 2 days, the bike is perfect I'm so pleased with it would highly recommend this company. Thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service from Webuycycle. Initially got a valuation of a road bike whilst wating arrival for a new one. Paul still offered my original quote pretty much matching what I would've received thro... Ver más

Valorada con 5 estrellas sobre 5

I recently bought a road bike after keeping an eye on the website for a while. Paul was super helpful - answering lots of questions and helping me to get the bike that would suit me and my needs best.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vehículos y transporte

Información proporcionada por diversas fuentes externas

Webuycyle has been formed by a small group of local cyclists and friends who love cycling. We have been riding bicycles for years and compete locally, nationally and even internationally at triathlon and time-trialling. We are a genuine company run by genuine people with actual city-centre premises. After some time of buying and building bikes, we realise that selling them on is not always straightforward and that not everybody enjoys the potential hassle associated with using auction sites. We wanted to offer a way of selling a bike that will be more immediate, more dependable and more personal for the seller and that is why webuycycle was formed. We will treat your quotation request with respect and offer a fair market price for your bike.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(166)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Will definitely use again.

The helpful staff made the whole selling process easy from start to finish. That coupled with a competitive price for my cycle means I would not hesitate to recommend or use again in the future. I was expecting that once they had my bicycle in their possession a lesser offer would be made as per some other buying sites but they were good to their word and prompt payment was received. Five stars all round.

27 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Did everything that they said they would. An easy system to follow when asking for a quote. As simple as sending some photos of the bike and they provided a quote. Paul then sent a clear and concise set of details and process to go through and how to deliver the bike. Money (full value from original quote) was in the bank a few hours after they received the bike. Top service. Highly recommend. If anyone is looking to sell on a high end spec bike, go to WeBuyCycle.

26 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality service !

A really quick straightforward service - I wanted a bike Monday afternoon - received it by courier wednesday morning! Good conversation on phone with the team, answered my questions and dealt with the purchase no hassle no sale pressure!
Bike - brilliant condition a bit of a bargain as well
Thanks people at WBCyle !!!

17 de abril de 2023
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the review and great to hear that you were delighted with the condition of the bike. Enjoy

Valorada con 5 estrellas sobre 5

Easy Transaction

Nice bunch of chaps that offered me a good price for my e-bike. After a quick inspection, the money was sent instantly into my bank account. I would definitely recommend getting a quote from them before going thru the pain and suffering of ebay selling.

17 de abril de 2023
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the positive review - glad to hear that the process went smoothly from your perspective.

Valorada con 2 estrellas sobre 5

Poor communication and the item sent…

Poor communication and the item sent was not as described. This is a breach of consumer law. After I received the bike and questioned that it was not as described this was the reply (see below) In my view there is quite a difference in the saddle advertised having carbon rails etc versus the entry level toupe but as webuycycles suggest, after the bike arrived, I should be glad to get a functioning saddle!

“I've just had a word with my mechanical team and on checking the bike before posting out, the Fiziik saddle was found to be damaged and they replaced it with the Specialized Toupe (which to be honest would fetch similar money to the Fiziik if they were resold). Apologies for this but better to have a saddle that functions as you would hope.“

15 de abril de 2023
Opinión espontánea
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Respuesta de Webuycycle

Mark,

This was an unfortunate situation that was spotted just prior to boxing the bike up for courier collection & not something that we do on a regular basis by any means.

Like any sale, if you were not happy with the bike that you received then you would be welcome to a full refund once the bike is returned (at our expense).

Valorada con 5 estrellas sobre 5

Brilliant hassle free service..a good…

Brilliant hassle free service..a good price given for my Emtb in worrying times,also opened my eyes to some fantastic prices on very well looked after,road,MTB and e-bikes right through to high end and boutique bikes..check out what they have too offer before buying new.

1 de marzo de 2023
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the positive review, Trevor. Good to hear your thoughts on the quality of our stock

Valorada con 5 estrellas sobre 5

Second time using them now

Second time using them now, simple and quick! Once they check the bike over the money’s in the bank within minutes. Never tried to change the price or haggle over it. Obviously don’t send them pictures of the bike when it was new then turn up with a scratched battered bike and expect the same money, goes without saying really!

8 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Just purchased an Orbea Rise Mountain Bike. Found the buying experience so easy & genuine from start to finish. Saw the model & size I wanted on their website & phoned. Left a deposit to hold the bike (which is refundable if not purchased).
On viewing the bike, it was exactly as advertised. Paul & Darren answered all our questions & we made
the purchase. A big thank you to Darren who spent time matching my iPhone to the App for the bike.
Thanks guys , could not be more pleased.
Denise & Chris

30 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honest and trustworthy company

Honest and trustworthy company. Sold my bike to them for a very fair price. Great advice about the courier service. Payment for the bike was made same day as delivery. They are what they say on the tin!

31 de enero de 2023
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the review. We love the statement 'They are what they say on the tin!'

Valorada con 5 estrellas sobre 5

Fantastic people to deal with

Straightforward, professional service from start to finish. Excellent communication and sensible offer made on my Scott Addict. Payment made the same day they received the bike. Truly, a pleasure to deal with.

Thanks again.

Adrian

17 de enero de 2023
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the review, Adrian. Glad to hear that everything went smoothly from your perspective.

Valorada con 5 estrellas sobre 5

First time using WeBuyCycle to sell a…

First time using WeBuyCycle to sell a bike and have to say it’s been a first class experience from start to finish. Would highly recommend 👍

6 de enero de 2023
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the positive review, Andy. Always a pleasure to take in a bike of that quality.

Valorada con 5 estrellas sobre 5

Simple process from start to finish. (well chuffed.)

Form easy to complete, fair /honest price offered for my E-bike. checked over bike and payment straight into my bank. great people to speak to and deal with, could not have wished for any better.
took all the stress out of private sale/ebay.
Thank you peeps.

3 de enero de 2023
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the review, Patrick. Glad to hear that everything went smoothly from your perspective.

Valorada con 5 estrellas sobre 5

Recently bought my 2nd cycle and once…

Recently bought my 2nd cycle and once again the service was excellent. The staff are very helpful and friendly.
The bike I have recently receive was well packed and easily put together and I am delighted with my purchase

15 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding business

Just sold a bike to the lads at we buy cycle. Amazing process from start to finish with absolutely no mucking around at all. Real bike fanatics who are passionate about the bikes they buy and sell. Such an easy process as well with money in account straight away. Well done team

13 de diciembre de 2022
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the positive review, Lindsay. I'm delighted to see that you noted that our staff are all bike fanatics and it's fair to say that your bike is one of the best bikes that we've had the pleasure to take in as part of our resale stock.

Valorada con 5 estrellas sobre 5

Great interactions with the team at…

Great interactions with the team at WebuyCycle. Very clear and transparent process for selling a bike. Fast turn around on assessment of the bike and payment. I highly recommend.

14 de diciembre de 2022
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the positive review. A well presented model that we are sure will find a new owner, who will hopefully look after it as well as you clearly did.

Valorada con 5 estrellas sobre 5

Amazing service from start to finish

Amazing service from start to finish. Communication from customers services was thorough, very helpful and always quick to respond. Bike arrived with them at12.00pm and payment made by 3.00pm. Would highly recommend them to anyone wanting to sell their bike.

12 de diciembre de 2022
Opinión espontánea
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Respuesta de Webuycycle

Many thanks for the positive review, Lisa. Always a pleasure to take in a well-presented bike.

Valorada con 5 estrellas sobre 5

Professional and smooth experience

Contacted these guys after not having much joy on FB marketplace and not being keen on the ~12% sales fee on Ebay. They were super responsive, very professional and all round pleasant to deal with. Suggested a courier that worked out fine in the end and was a good price too. Can thoroughly recommend if you have a high spec, good condition bike that you want to sell.

24 de noviembre de 2022
Opinión espontánea

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