Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Slight issue arising from difficulty with the legs on the glasses. They are not sitting quite level. Making the glasses dip slightly down on right Something that is easily remedied with a little ca... Ver más

Valorada con 5 estrellas sobre 5

Connect Eye Care were extremely efficient when they visited our care home. The residents were treated with kindness and respect and thoroughly enjoyed the experience. The staff were wonderful with our... Ver más

Valorada con 5 estrellas sobre 5

Gregor contacted me re my father in a care home Connect care had been to visit him and done a full battery of tests Gregor gave me the results and recommended what glasses he would need... Ver más

Valorada con 5 estrellas sobre 5

We needed replacement glasses urgently for our 93yr old Mum who’s in a care home. I spoke with Gary on the Saturday who sent out a lovely young man called Marcus on Monday morning who was kind and c... Ver más

Información sobre la empresa

  1. Óptica

Escrito por la empresa

Connect Eyecare set out to improve everything about mobile eyecare. We started by building an entirely new mobile eyecare service from the ground up, and kitted out our optometrist with industry leading equipment to ensure they are at the top of their game. We designed a visually-soothing uniform that embody our commitment to care, and help reassure our patients they're in good hands.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

689 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Maria and her team are fantastic

Maria and her team are fantastic, patient, and professional. They go over and above to ensure every person has a good optician experience in a care home. Their team and efficient and supportive to a consistentl changing environment with different people and get to know each individual. I previously worked with them and had to get them into my new service!

2 de mayo de 2025
Opinión espontánea
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Respuesta de Connect Eyecare

Thank you Windmill Manor, we appreciate you too. Best wishes, Connect Eyecare Team

Valorada con 5 estrellas sobre 5

Brilliant service wee Allison was…

Brilliant service wee Allison was different class a credit to your organisation

15 de abril de 2025
Opinión espontánea
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Respuesta de Connect Eyecare

George! "Wee Alison" is so pleased to hear of your fantastic feedback. Best wishes, Connect Eyecare Team

Valorada con 5 estrellas sobre 5

Very pleased

Very pleased with the service can't fault it. My mum is pleased with her new glasses

7 de abril de 2025
Opinión espontánea
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Respuesta de Connect Eyecare

Thank you Julie. Best wishes, Connect Eyecare team

Valorada con 5 estrellas sobre 5

Connect Eyecare

Connect Eyecare were introduced to us last year when our Mum could no longer go to specsavers as she moved to a care home. The process was easy, she had an eye test at the home, she chose frames that she liked but best of all, her name was inscribed on the arm of the glasses!

The screw unfortunately fell out 6 months later. I contacted Connect Eyecare & they fixed the glasses on site, a couple of days later. Impressive!

4 de abril de 2025
Opinión espontánea
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Respuesta de Connect Eyecare

Thank you for sharing your experience Niki. We offer 24-months on all products so if you need us again then get in touch. Best wishes, Connect Eyecare Team

Valorada con 5 estrellas sobre 5

Sarah and Ann Marie came this afternoon…

Sarah and Ann Marie came this afternoon to see 3 of my residents. Very professional and courteous towards staff and residents.
Good service provided by your staff.
Gill - Manager

31 de marzo de 2025
Opinión espontánea
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Respuesta de Connect Eyecare

Thank you for the feedback Gill. Best wishes, Connect Eyecare Team

Valorada con 5 estrellas sobre 5

Excellent service from Connect Eyecare

Excellent service from Connect Eyecare! I ordered my glasses and I am over the moon with them! Great selection of frames, good quality product, and great customer service. The consultation i received was personal, customer focused, and the advisor had great advice when choosing my new frames. I would highly recommend Connect Eyecare, thank you! 😊

27 de marzo de 2025
Opinión espontánea
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Respuesta de Connect Eyecare

Thank you for sharing this feedback on your experience with Connect Eyecare. Best wishes from us all at Connect Eyecare

Valorada con 5 estrellas sobre 5

Great and well organised.

The experience is great. Sara and Ann Marie are well experienced on how to deal with Resident’s living with Dementia. Residents have had a good and calm experience during the check up.

17 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Connect eye care Optical visit.

Sarah and Ann Marie came into out care home today. They went beyond expectations. The ladies were kind' caring and super efficient with our residents. I would highly recommend connect eye care for optical needs.

12 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Eye testing in mother's care home

I cannot fault their service. The two staff who visited my mother in her care home to test her eyes were not only very professional, they were very good at dealing with an older person with poor hearing. Also, the new spectacles were produced and delivered very promptly.

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent in all respects

Based upon recent experience, I only have the most positive impression of the service that was provided for my mum. The feedback to me and communication has been excellent and thorough, enabling me to understand fully the procedures that had been undertaken and the progress of the order. Most importantly though is my mum’s experience. She was impressed by the care and attention at the time and care taken at the initial visit and the choice of spectacles offered and, although aged 96 and physically fragile, she is not easily impressed. She looked forward to receiving her glasses eagerly and is now very happy with the look, fit and improvement in her vision. Therefore, I am very happy and struggle to find any fault with the carefully thought out structure of the service and the level of detail and care given throughout.

11 de febrero de 2025
Opinión espontánea

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