Wellworking Opiniones 2853

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Must admit, I hadn't heard of Wellworking prior to this purchase but based on this first experience am well impressed. Purchased a Herman Miller office chair, Wellworking seemed to offer a much b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered six Vitra Eames dining chairs, which were delivered today. We have had brilliant and really friendly service throughout, from answering our initial questions to keeping us informed about th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para oficinas
  2. Tienda de muebles
  3. Tienda de mobiliario para salones
  4. Proveedor de equipos de oficina
  5. Tienda de suministros de oficina
  6. Mayorista de suministros de oficina

Escrito por la empresa

Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.

Outstanding Customer Service

Helping You Work Well

We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent service and customer support.

Excellent service and customer support.

24 de octubre de 2024
Opinión espontánea
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Respuesta de Wellworking

That's great to hear! Thank you for taking the time to review the Wellworking service and for rating us five stars.

Valorada con 5 estrellas sobre 5

Well Working, Well Brilliant

Phil Connelly from Well Working delivered my Herman Miller Mira 2 office chair today and I can honestly say I experienced the best customer service I've ever received.

Not only are their prices excellent, they delivered super fast, had excellent communications and Phil spent 20-30 minutes with me going over the features of the chair and how to get the most out of its setup.

Sitting here in my new office chair, I truly cannot think of how the service I received could be surpassed.

Thanks Well Working, I shall be a returning customer.

Buy with confidence from Wellworking.com

19 de julio de 2024
Opinión espontánea
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Respuesta de Wellworking

Thank you very much for your really positive comments about the Wellworking service. We will pass on your compliments to Phil and are also pleased you found us competitively priced. We really appreciate the five star rating.

Valorada con 5 estrellas sobre 5

Amazing company and customer aervice

I don’t usually write reviews but had to write one for this company as the customer service is exceptional. I have been looking for a Herman Miller chair for a while and after a lot of research I decided to buy from Well Working as the price was very competitive and the company reviews were very good. I ordered on Wednesday 19th and got an immediate confirmation and then shortly after a delivery day of Friday 21st June. The day before I received a deliver 1 hour time slot. Peter who delivered my chair arrived on time and was very friendly. He was extremely knowledgeable about the chair and demonstrated all its features. He also talked through what to do if we had any issues or if any issues came up in the future. The chair is exactly as described and we are very pleased with it. I will definitely be recommending this company to friends and family.

21 de junio de 2024
Opinión espontánea
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Respuesta de Wellworking

Thanks very much for taking the time to leave a review for Wellworking. We are very pleased to hear how impressed you were with our service and really appreciate the five star rating.

Valorada con 5 estrellas sobre 5

Reliable and Responsive

I have bought 2 Herman Miller chairs from Wellworking in the last 2 years. Excellent company to deal with . One of the chairs developed an issued underneath the seating area. Immediate response and delivered another chair within a week . Highly recommended.
Also the drivers delivering the chairs are pleasant and knowledgeable which is a big plus .

29 de noviembre de 2023
Opinión espontánea
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Respuesta de Wellworking

Thank you very much for the recommendation and the five star rating. We're really pleased to hear you've had a positive experience ordering from us over the last two years. Thanks for taking the time to write a review.

Valorada con 5 estrellas sobre 5

Brilliant Delivery Experience

Needed a new chair to replace my awful Argos one and was recommended to look at Wellworking.

Phil delivered my new HM Aeron with professionalism - chatted with him for a while about the chair and ergonomics. Perhaps the best delivery experience I've had with any company.

Would highly recommend Wellworking.

8 de enero de 2024
Opinión espontánea
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Respuesta de Wellworking

We're glad you had a positive experience ordering from Wellworking and we really appreciate the recommendation. Thank you for taking the time to write a review and for rating us five stars.

Valorada con 5 estrellas sobre 5

I've had an excellent experience with…

I've had an excellent experience with Wellworking. I initially bought a chair for WFH which didn't feel quite right (I was looking for something to use in the long-term) and they happily arranged a free collection and full refund with no bother. They also suggested booking a visit to their offices to try a few different chairs, which was really helpful.

A special thanks to Phil, who delivered the original chair, and Richard, who helped me try out some alternative chairs at one of the Wellworking offices. Both were extremely helpful, friendly, and clearly very knowledgeable about the different products etc.

1 de diciembre de 2023
Opinión espontánea
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Respuesta de Wellworking

Thank you for your very kind words about Wellworking and we're really pleased we were able to help you. We also really appreciate the five star rating too.

Valorada con 5 estrellas sobre 5

Recommended - fast, good value, good delivery experience, friendly,

Relocated my office to home, so I had bought furniture elsewhere and just needed chairs. I wanted Herman Miller Verus Triflex and shopped around. Wellworking had one of the equal-best prices and good stated lead time. I didn't need nor expect anything besides fulfilment of my order.
HOWEVER
What prompted me to write the review was the efficiency, communication and friendliness.
I had emails keeping me updated with my order and stating a delivery window - sent from the dispatching depot, which seems to be part of Wellworking, not a third-party shipper. Delivery was with a smile by someone from Wellworking, on time and with courtesy.
I would recommend.

25 de septiembre de 2023
Opinión espontánea
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Respuesta de Wellworking

Thank you very much for the recommendation and the five star rating for Wellworking. We are really pleased you had a positive experience ordering from us.

Valorada con 1 estrellas sobre 5

Selling Herman Chairs with no guarantee…

Selling Herman Chairs with no guarantee sticker!

I ordered a Herman Millet office chair and it’s arrived with no guarantee sticker on the bottom. The delivery driver asked me to contact the office which I did within a few hours and got no response. I emailed them again on Monday and they’ve said we’ll make a note of it. I’ve asked them to either supply the guarantee sticker or collect the chair and give me a refund. Surprise.surprise no response.

Buyer beware! Selling expensive chairs with no guarantee sticker and poor customer service!

12 de mayo de 2023
Opinión espontánea
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Respuesta de Wellworking

We are very sorry that you received a Herman Miller chair that was missing the guarantee sticker. Very occasionally they are missing when we receive the chairs from the manufacturers but we only ever sell genuine chairs sourced directly from Herman Miller.

We believe we have already responded to your email to us yesterday and offered to exchange your chair free of charge which we are very happy to do. We pride ourselves on making sure that all our customers are completely satisfied with their purchase and endeavor to rectify any issues as soon as possible. Please do get back in touch if you have not received this correspondence.

UPDATE: We have now exchanged your chair for another one and have demonstrated where the guarantee sticker is on the underside of this chair.

Valorada con 5 estrellas sobre 5

Reliable guarantee and great service

I bought my Herman Miller Aeron chair just under ten years ago. It has a 12 year structural warranty. I noticed that the arms had become loose and the tensioner that control forward and backward spring of the chair back and become less effective. Over the decade I have had the chair I have moved heavy furniture around and as a result the chair could not be removed without being taken apart. This presented an issue because the visiting engineer was not familiar with that specific model. He had come with a temporary replacement and had intended to take it back to the workshop to repair. A second visit was arranged and they were able to dismantle my chair to get it to the workshop and provide a pre-dismantled demo replacement which they rebuilt in my office so that I had the replacement whilst they repaired mine. I was kept informed along the way by phone messages and emails. My chair has been repaired and feels better than I remember it feeling when it was new. I consider I had outstanding support and would like to thank Chris and Tasha for going the extra mile - I definitely felt that they wanted to exceed my expectations.

27 de abril de 2023
Opinión espontánea
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Respuesta de Wellworking

Thank you so much for taking the time to write about the service you received from Wellworking. We were really happy to help you and are glad you are pleased with your repaired chair. Thank you for the five star rating and the very kind comments about our team.

Valorada con 5 estrellas sobre 5

Superb customer service

Along with many others who've left reviews here, I can't recommend Wellworking highly enough for their individual care and determination to get things right for customers. I'm also delighted with the chair I purchased at a very good price. Many thanks and much respect for holding on to values of excellent customer service in a world of anonymity and sales targets.

27 de febrero de 2023
Opinión espontánea
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Respuesta de Wellworking

Thank you very much for taking the time to write such kind comments about Wellworking. We do pride ourselves on our excellent customer service and really appreciate your recommendation.

Valorada con 4 estrellas sobre 5

I will never shut up about the quality…

I will never shut up about the quality they have! the chair i ordered is too comfortable to sit on, i like it.

1 de noviembre de 2022
Opinión espontánea
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Respuesta de Wellworking

We're pleased to hear you are a happy Wellworking customer. Thank you for rating us four stars.

Valorada con 5 estrellas sobre 5

Really excellent service. Highly recommended.

We ordered six Vitra Eames dining chairs, which were delivered today. We have had brilliant and really friendly service throughout, from answering our initial questions to keeping us informed about the progress of the order to the actual delivery. Andy, who delivered the chairs, was on time and could not have been more helpful, getting everything unpacked and the wrappings taken away. We are absolutely delighted with the chairs and the speed with which we got them. Excellent service from Wellworking. Great product.

8 de noviembre de 2022
Opinión espontánea
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Respuesta de Wellworking

Thank you very much for the kind words and for the five star rating. We're glad to hear you had a positive experience ordering from Wellworking and we will pass your compliments on to Andy.

Valorada con 5 estrellas sobre 5

Ordered my Herman Miller Aeron on…

Ordered my Herman Miller Aeron on Sunday evening and was delivered the next day, quality of chair and customer service is incredible, thank you so much!

6 de noviembre de 2022
Opinión espontánea
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Respuesta de Wellworking

You're welcome! We're really pleased to hear how happy you were with the Wellworking service. Thank you for rating us five stars.

Valorada con 5 estrellas sobre 5

Perfect customer service - thank you Wellworking and Ahmed!

Ahmed just delivered my shiny new amazing Herman Miller Aeron office chair! The entire service was exemplary, Wellworking emailed me twice to keep me posted on my delivery. And Ahmed was extremely helpful and professional, showed me how to use the chair! Thank you so much for your quality work, I will definitely be recommending Wellworking to people and order again from you!

25 de octubre de 2022
Opinión espontánea
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Respuesta de Wellworking

Thank you so much for your kind words about the Wellworking service which we shall also pass on to Ahmad. We really appreciate the recommendation and the five star rating.

Valorada con 5 estrellas sobre 5

I was not surprised why they are on top…

I was not surprised why they are on top for having excellent service I surely recommended it to all of my freinds

23 de septiembre de 2022
Opinión espontánea
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Respuesta de Wellworking

Thank you for your very kind words about Wellworking. We really appreciate the five star rating.

Valorada con 5 estrellas sobre 5

Really good & efficient delivery

Really good & efficient delivery. Customer service always picks up the phone and was kind and patient.

14 de agosto de 2022
Opinión espontánea
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Respuesta de Wellworking

We were glad to be able to help. Thank you for your positive comments about the Wellworking service and for rating us five stars.

Valorada con 5 estrellas sobre 5

Amazing experience and really wonderful…

Amazing experience and really wonderful delivery.Phil was amazing and super helpful, providing a lot of wisdom and knowledge.

28 de julio de 2022
Opinión espontánea
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Respuesta de Wellworking

Thank you for your kind words about the Wellworking service and for rating us five-star. We're glad you had a positive experience ordering from us.

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