We Love Keys Opiniones 

102
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Prompt service. Ordered Friday, received Tuesday morning. Paid for Royal Mail signed for/tracked which recommend although email received Tuesday saying order processed didn't include tracking num... Ver más

Valorada con 5 estrellas sobre 5

Eu fiz uma compra com o envio para o Brasil e a equipe da Welovekeys me deu todo o suporte necessário! Infelizmente a entrega aqui para o Brasil é um pouco complicada, mas deu tudo certo. Eles me re... Ver más

Valorada con 4 estrellas sobre 5

Only four stars as the initial keys didn't fit, but a five star service. Great comms on the problem keys (high security, barrel lock keys created from photos), then replacements arrived the next... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. Lost our safe key and only had a very old and worn spare. Contacted 4 or 5 different companies and We Love Keys were the only ones that offered a solution. Great communication f... Ver más

Información sobre la empresa

  1. Cerrajero

Escrito por la empresa

We are an online based key cutting business located in London - United Kingdom. We have over 30 years of experience about keys and locks. We Love Keys also ships worldwide! wherever you are in the world, we can help you get your keys cut. We also operate a locksmith business in London called 1st Metropolitan Locksmiths. if you need help with changing a lock or open a door, you know who to call! One of our best sellers are Abus keys, Yale keys, traditional safe keys and tubular safe keys. We make a wide variety of keys and we made sure to organise them on our website so they are easy to find. If you can not find the keys you need on the We Love Keys website, do not hesitate to contact us, our info are on top of the page. We will do our best to assist you. Did you know that you get a discount on ALL our listed products? Basically, the more you order, the less you pay! The discounts are listed next to each product so you know exactly what you are paying! We also offer delivery options for UK based and international orders. Next day deliver, tracked delivery and signed for up until the standard delivery, we have it all. Your feedback is important to us, please let us know how we can assist you best!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

102 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(102)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I couldn’t access my safe and couldn’t…

I couldn’t access my safe and couldn’t find the standby key. I had the key code though, sent a message through to we love keys. They confirmed the code, placed the order before 3pm and the service was superb.
Within 24hrs, Royal Mail had delivered the key and my safe was open.
Great service.

31 de octubre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

La TVA n'est pas perçu par Welovekeys

La TVA n'est pas perçu par Welovekeys, donc il faut payer 20 % de TVA française + 8 € de frais de gestion de la Poste pour récupérer son envoi. Welovekeys n'en parle pas sur son site, alors qu'il insiste bien sur la livraison à l'international. Rien d'illégal, mais mauvaise surprise pour une petite commande.

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent fast service.

I live in a flat and found it impossible to get keys cut in the usual places so thought I'd give this company a try and I am very pleased I did.
I needed two keys - one came within a few days after I had sent in the pictures.
The other I hadn't taken the photos correctly so I received an email asking me to re-send which I did and the key arrived within a couple of days. Excellent service and I would highly recommnd.

25 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Pretty good

Customer service responded quickly to my request, key was reasonably priced(ish), certainly cheaper than from manufacturer anyway, though the key shop I used to go to would have likely been 50% cheaper. Regardless I was happy with price.

4/5, one star removed as delivery took one week even with first class postage, which isn’t totally unreasonable but could have been faster, and while it was a specialty key, it wasn’t a particularly tricky one, perhaps they didn’t have the blank in stock.

Overall would use again

4 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Key they supplied didn't work and now ignoring emails

Key they supplied didn't work. Asked me to send photo of original key and cut key together side by side, which I did. Not heard anything since and they are ignoring my emails. I'm now left £25 down and a key that does not work. Very poor, I would avoid.

1 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never got keys , never got my money back . Avoid them

I have ordered two keys .
Unfortunately never received it. In two weeks received this message:
__________________________________________
Hi ———-,

this is a special order security key, it is not a standard Schlage key.

I will come back to you with a cost shortly.

Kind regards,

Yours securely,

Chris

Chris von Cossel
Manager (Sales)
__________________________________________
So, I have waited another two weeks. Then asked for refund. And never got money back. No message either.

Please avoid this company, seems dodgy.

For the “love the key”: if you decide to return my money , order number is : 262387 and I would*****love*****to get my money back

24 de junio de 2024
Opinión espontánea
Logotipo de We Love Keys

Respuesta de We Love Keys

Hi there,

Thank you for taking the time to review our service.

Upon looking into this internally, it seems there is underlying issues with this.

A team member has contacted you via email and a solution should be reached.

We thank you for your time and apologize for the inconvenience caused.

Kind regards,

The We Love Keys Team.

Valorada con 5 estrellas sobre 5

Quality service

Quality service. Two coded keys cut and work perfectly.
Cheaper than Timpsons and was very quick from initial enquiry to delivery.
Would recommend

17 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excelente!

Eu fiz uma compra com o envio para o Brasil e a equipe da Welovekeys me deu todo o suporte necessário! Infelizmente a entrega aqui para o Brasil é um pouco complicada, mas deu tudo certo. Eles me reenviaram as chaves que comprei até chegarem em meu endereço.

As chaves deram certo! Foi muito bom saber que tive todo o suporte necessário e que é um site confiável para comprar.

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt service and accurate.

Prompt service. Ordered Friday, received Tuesday morning. Paid for Royal Mail signed for/tracked which recommend although email received Tuesday saying order processed didn't include tracking number.

Keys slightly tight on initial use but ok after a few uses. However as were for a 25 year old safe not entirely unexpected. Have had keys cut elsewhere before from an original, not just code, which have not worked!

Very pleased as hadn't been able to find this key from elsewhere.

23 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

wouldnt use again

wouldnt use again - ordered 4 keys, sent pictures as requested, one key then delivered in days with no communications. Had to call a few days later to ask where the other 3 keys were to be told that they was waiting for me to check the key I had received. Not sure how I was suposed to contact them when there was nothing in the package to request this. I was told the remaing keys would be sent out on the Tuesday after the BH. still nothing so called today (5/4) to find the keys still havent been sent so hoping they will now arrive in the coming days. Very bad service and will not use them again

5 de abril de 2024
Opinión espontánea
Logotipo de We Love Keys

Respuesta de We Love Keys

Hello Neil,

Thank you for taking the time to leave us your feedback.

I have looked into this and I can see that you ordered a notorious key that is cut to photo and is generally difficult to obtain.

Your order was placed on the 25/03 and shipped on the 27/03 (in 2 working days)

When more than 2 keys of this kind are ordered, the engineers send over a sample key first and once the client confirms that it works, the remaining keys are made and shipped out at no extra cost of the client.

It seems the engineer omitted to inform you about this procedure before hand and for that, we deeply apologise.

Due to the public holiday's backlog, it took a bit more time than usual to make the remaining keys and ship them out.

In conclusion, in less than 7 working days, you would receive 4 keys that work and that were cut to a photo of your original, without leaving your home.

I hope this helped further clear things out and put things into perspective.

Best regards,

The We Love Keys Team.



Valorada con 5 estrellas sobre 5

Super speedy and excellent service

My son lost his abus bike key in College and we didn't have a spare. I managed to get the code from the bike supplier. I phoned various places to no avail. A few said it would take 10 days. I tried we love keys at 3pm and they were able to cut 2 keys and post them. They arrived the next morning and work. It would have cost me at least £90 to cut the lock as well as the cost of a new lock.

19 de marzo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ultion keys took 15 days to come

Ordered 2 Ultion security door keys from them on 14 Feb 2024 but they didn't arrive until 29 Feb! Furthermore, they were just stuck to a compliments slip and sent in an ordinary non-padded envelope!

Ution keys have a number on them, which you can and should register on the Ultion website, and this is how you order extra keys.

14 de febrero de 2024
Opinión espontánea

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