wesleyfinancialgroup.com Opiniones 

1592
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I never thought I would be able to get rid of my timeshare until I reached out to Wesley Financial Group LLC. I heard about them from a clip in an AARP News Magazine. I call them and the Resolutio... Ver más

Valorada con 5 estrellas sobre 5

Dana my representative was super helpful and professional throughout the whole process. It took almost 2 years, but Wesley got it done. I could not be happier. I knew this process would not happen... Ver más

Valorada con 4 estrellas sobre 5

It took almost a year and about $10,000 to be released from a Westgate timeshare that I have had since 2001. I was paying over $2000 a year for maintenance & taxes. The cost will take about 4 years t... Ver más

Valorada con 5 estrellas sobre 5

Our camping timeshare just cancelled our contract with the help of Wesley Financial in just about 6 months! The staff were really helpful and provided assistance along the way, always checking in wit... Ver más


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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
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1 estrella

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4,5

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(1592)

224 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience all the way around!!

Great experience all the way around!!
Everyone was polite and very professional. Told us what they could do,Kept in contact along the way and now, about 4 months later we are timeshare free. And very happy!!!
These people are fantastic, I would definitely recommend them.

7 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyers...or maybe sellers, beware

Spoke with Agent April Rogers on a scheduled call. Asked some questions based on the electronic packet that was emailed to me. April would not answer any questions but asked any questions from me. At a certain point I almost felt like they were phishing for information because they were evasive at every turn. After "qualifying", they still would not explain the process or tell me any ball park idea of how they charge their fees or what the fees even look like. When I was getting ready to ask for someone who might be able to answer, they hung up on me. I called them back 3 times and after 1 to 2 rings it went straight to voicemail, which tells me they were hanging up the call and sending me directly to voicemail. Any business that hides their plans or fees, hangs up on potential customers, and then avoids the calls when you attempt to call them back is not as reputable as their ads would suggest. I'm not sure how many of their testimonials were bought, or how many paid actors they hired for the videos, but as someone who dealt with a real life encounter, the experience in real life is much different than what they portray online. If they treat people this way before they even get your money, I would be very skeptical to see how they treat you after they've got your money. Anyone that is willing to hang up during a business call and not answer the phone on the call back is not trustworthy.

9 de marzo de 2026
Opinión espontánea
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Respuesta de wesleyfinancialgroup.com

We appreciate you taking the time to share your feedback, and we would like to clarify a few important points regarding our services. Our company does not buy, rent, or sell timeshares. Our focus is solely on helping clients cancel their ownership. After reviewing your file, we can confirm that our specialist did explain our process. The next step is to speak with a vice president, who can provide detailed information about your specific ownership, determine whether we can assist, and outline the cost if you decide to move forward. We also want to assure you that we do not purchase, rent, or otherwise manipulate reviews or testimonials. All feedback you see online is from genuine clients who have used our services. We understand your concerns and apologize that you were not satisfied with your initial consultation. Our goal is always to provide transparency and guidance. We have forwarded your concerns to upper management for review. If you are open to continuing, our vice president will be able to answer any remaining questions and clarify next steps. You can reach out to us at your convenience at 800-425-4081.

Valorada con 1 estrellas sobre 5

Worst company in Franklin.

This company had me send ignorant emails to my ts. They provide no legal advice except to cover their ass. Poor standards and practices. They also pray on people over 40 . My daughter was working there is why I used them. She was not trained- she said her management team was uncaring, new hires were stigmatized if errors were had . Management is unorganized they did not train anyone you just had to sink or swim and after my agent had me send 3 letters that looked like a five year old wrote them. I was done and lost $12597. Business don't take people seriously when the letters look and sound like that. They had no training videos how how they wanted things done. You just had to find someone to ask. Trainers were not helping at all. How that for more info.

12 de enero de 2026
Opinión espontánea
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Respuesta de wesleyfinancialgroup.com

Thank you for sharing your feedback. We take all concerns seriously and are committed to providing professional guidance throughout the timeshare exit process. We regret that your experience did not meet your expectations. Our goal is to provide professional support, clear communication, and a positive environment for both our clients and team members. Please note that we are not attorneys and do not provide legal advice. We take concerns about training, management, and workplace culture seriously. Because your review mentions specific situations, we would appreciate the opportunity to look into this further. Please contact our office so we can review your concerns in more detail. We value all feedback and use it to improve our services.

Valorada con 5 estrellas sobre 5

Awesome

Everything went smoothly and just as advertised. They kept in contact with us through the entire process

3 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Im very disappointed with Wesley…

Im very disappointed with Wesley Financial. I started with them January 2025. I was told to keep paying my time share for 6 month. That was in their policy. Its been now 1 year 2 month NOTHING!!! They call every month and say they same thing. They haven't heard anything still waiting. I tell him they need to call and do their job. Do something I paid them over 6000.00. I won't tell anyone to use them. Kathy Cordell

2 de marzo de 2026
Opinión espontánea
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Respuesta de wesleyfinancialgroup.com

Kathy, thank you for sharing your feedback. We understand how frustrating it can feel when a process takes longer than expected, and we appreciate the opportunity to respond. We work to move each case forward as efficiently as possible while following the required steps for timeshare cancellation. This process often requires documentation and participation from the client before we can formally submit the request and begin working with the resort. Based on our records, once we received the required documentation and officially submitted your file, the process moved forward successfully, and we obtained and returned the necessary release paperwork within approximately four months. At this time, we are simply awaiting final confirmation of cancellation from the resort’s processing team, which is the final step and is handled on their timeline. We understand waiting for final confirmation can be frustrating, but please know we continue to monitor your case and remain committed to seeing it through to completion. If you have any questions or would like an update, your specialist is always happy to assist. Thank you again for your patience as the final confirmation is processed.

Valorada con 5 estrellas sobre 5

We had a very positive experience…

We had a very positive experience working with Wesley Financial Group. From the beginning, their team was professional, responsive, and easy to work with. They clearly explained the process, set realistic expectations, and kept us informed at each step.

What stood out most was their customer service. Whenever we had questions, someone was available to provide thoughtful, clear answers. We never felt pressured or left in the dark. The transparency throughout the process gave us confidence that things were moving forward appropriately.

In our case, we were able to exit our timeshare in about two months. We understand that timelines can vary and this may not be typical, but we were very pleased with the efficiency and overall experience.

If you are looking for a company that communicates well, follows through, and treats you with respect, we found Wesley Financial Group to be effective and professional in helping us resolve our timeshare situation

3 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with Wesley was great

My experience with Wesley was great. First of all, my timeshare experience was great when I was single. I would say that the timeshare game, ironically, is best for single people who like to travel. But once a significant other and kids get involved, it's not as easy to make sure schedules align with school, work, sports and resort availability, etc. (As opposed to when I was single and able to take 3 or 4 short (3-5 days) vacays a year.) So after about a decade of very little use (twice) it was time to let the timeshare and maintenance fees go. Wesley was great in taking care of that for me. I won't mention costs because I don't think we're supposed to, but the service was a wee bit more expensive than I wanted it to be. Regardless, what I was expecting to take at least a year and a half on the low end, ended up being taken care of in about 14 months. That's start to finish, from the initial "Can you guys help me get out of my timeshare" phone call, to the letter from the timeshare management company that I received last week than stated that my account was now closed. Thank you, Ken M at Wesley. :)

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I felt completely stuck in my timeshare…

I felt completely stuck in my timeshare and didn’t know where to turn. This company changed everything. They treated me with respect, answered all my questions, and never made me feel pressured. The process took time, but they were honest about that from the start—and they followed through. I’m finally free, and I can’t thank them enough. If you’re on the fence, Wesley Financial Group is the real deal.

23 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wesley financial group was great

Wesley financial group was great. My advisor, Erica Yarbrough, walked me through the entire process step by step. I am very satisfied with the results I got and would certainly recommend this company for your timeshare exit.

24 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Weaker financial was a blessing

Weaker financial was a. God send to us. We had no issues with them. From start to finish, they were great people. Understood any questions we had. Solved them right away. They won’t overload you with a bunch of emails and texts.

23 de diciembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Cost of Service....Overpriced!

Although everyone I spoke at WFG with was pleasant, I feel the cost was too much for what they did. Basically it was 'directory assistance', giving me a phone number to call. I would not have used WFG had I known and would not recommend based on my experience.

19 de febrero de 2026
Opinión espontánea
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Respuesta de wesleyfinancialgroup.com

We truly appreciate you taking the time to tell us about your experience, Elsie. It’s wonderful to know that our team was able to support you and guide you through your timeshare resolution. While we strive to make the process feel smooth and straightforward, the level of service we provide comes from many years of commitment and experience behind the scenes. Because every timeshare situation is different, the timeline and costs for cancellation can vary. Thank you for your thoughtful feedback and for trusting Wesley to assist you!

Valorada con 5 estrellas sobre 5

We had a great experience with Wesley

We had a great experience with Wesley. My emails were answered within a day and calls were always returned. Nice friendly very pleasant staff willing to answer all questions and guide us through the process. Our greatest thanks.

6 de febrero de 2026
Opinión espontánea

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