I ordered a couple of wooden planters which I expect were manufactured elsewhere & sent from there. Could have been finished off a bit better but for the price these days couldn't expect much else... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Ver más
La empresa ha respondido
Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.
La empresa ha respondido
First time ordering and their paint was ALOT cheaper than anywhere else online. Was expecting it to take a few days as we are other side of country but arrived next day and I can honestly say I’ve nev... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de hágalo usted mismo
- también en la categoría
- Tienda de decoración e interiorismo
- Tienda de papel tapiz
- Tienda de pinturas
Escrito por la empresa
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Información de contacto
13 Saint James Road, NN18 8AL, Corby, Reino Unido
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Excelente
224 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de West End Diy
Thank you for your 5* review!
Glad you are happy with your goods.
The service was great because of the willingness to help solve the problem I created.
The service was great, I made a mistake on my on line order. I didn't realise this until after 2 days. All it took was a 2 minute phone call to sort my mistake. Thank you.
4 de septiembre de 2026
Respuesta de West End Diy
Thank you for your 5* review.
Very glad you had contacted us and also glad we got this resolved and corrected for you to receive your goods!
Delivery was spot on
Delivery was spot on, communication Delivery and product all great thanks
4 de septiembre de 2026
Respuesta de West End Diy
Thank you very much for your complimentary 5* review!
I needed Phostrogren
I needed Phostrogren. West End supplied it at a competitive price. I ordered it and they mailed it to me in a matter of a few days. A satisfactory transaction.
25 de agosto de 2026
Respuesta de West End Diy
Thank you for your 5* review!
Glad we could help out and we look forward to hopefully seeing you again.
Pleased with the bench seat that was ordered
Our bench seat was delivered earlier than expected. Pleased how well it was packaged also.
26 de agosto de 2026
Respuesta de West End Diy
Thank you for your 5* review!
Very happy to hear you were satisfied with our delivery service and our packaging when it comes to shipping goods!
I have emailed and asked when delivery…
I have emailed and asked when delivery will be but I still don’t know. I can’t comment on the wallpaper as I haven’t received it yet. Once I receive I can submit my thoughts.
26 de agosto de 2026
Respuesta de West End Diy
Thank you for your review.
Glad we have spoken up on emails regarding the situation on your order, please do let us know your thoughts once you receive this!
An understanding company
Unfortunately due to certain circumstances a situation arose regarding my order, after a little back and forth communication between myself and the company, the company understood the situation and dealt with it efficiently and professionally.
19 de agosto de 2026
Respuesta de West End Diy
Thank you very much for your kind and detailed review, this is much appreciated!
Excellent service ordered wallpaper…
Excellent service ordered wallpaper Friday was there 8am next morning
13 de agosto de 2026
Respuesta de West End Diy
Thank you very much for your 5* review!
Very happy to see you were satisfied with our speedy delivery service!
Great company
Incredibly quick free delivery and the lowest price around for the paint I bought. The paint was very well packaged so no fear of any leaks. I’m very impressed with this company and will definitely use again.
11 de agosto de 2026
Respuesta de West End Diy
Thank you for your detailed and complimentary review!
We are glad you were satisfied with our delivery, pricing and packaging for your order and we look forward to seeing you again sometime in the future!
True to your word regarding my…
True to your word regarding my delivery,thank you.
18 de agosto de 2026
Respuesta de West End Diy
Thank you for your kind 5* review!
On time delivery and I like the pfroduct
14 de agosto de 2026
Respuesta de West End Diy
Thank you for your 5* review, this is much appreciated and we are glad you are satisfied with our delivery and product!
Customer service
Had an issue with confirmation emails. However I actually managed to speak to a person without waiting for 25 minutes whom was very helpful and polite.
16 de agosto de 2026
Respuesta de West End Diy
Thank you very much for your 5* review, it is much appreciated!
Apologies about the confirmation email errors we have been experiencing, our tech team are looking into getting this resolved, but glad you contacted us via phone and was reassured about your order!
Wallpaper purchase
Fantastic communication, great quality product, good value for money, well packaged. Thank you.
9 de agosto de 2026
Respuesta de West End Diy
Thank you for your complimentary review!
We look forward to seeing you again in the future hopefully!
Handy garden vac. It was a bit of a lottery.
Received my order this morning. Not a peep from the supplier from point of order. No acknowledgment of my order being received, no communication about dispatch times, nothing about when I should expect my order. Only knew it was on the way when courier emailed. Very disappointing.
12 de agosto de 2026
Respuesta de West End Diy
Glad to see you have received your order all okay.
However, apologies to see that you were not happy with our service.
We have been having major issues with our email provider and other certain email providers, especially Gmail as yourself and other customers are not receiving our automated email (Order Updates) in regard to their order, and it appears this has unfortunately happened to you.
I can confirm we had sent yourself 4 emails regarding confirmation of the order, all the way through to the dispatching phase, but they may have fell into your junk folder.
Yet again, apologies if you felt there was no updates or communication, but glad you received your item all okay.
Respuesta de West End Diy
Thank you for your 5* review!
Fast and efficient
Good price, swift delivery and packaged extremely well. Thank you.
6 de agosto de 2026
Respuesta de West End Diy
Thank you very much for your kind 5* review!
Look forward to hopefully seeing you again in the future with us!
Very pleasant customer service and…
Very pleasant customer service and helpful, my item arrived very quickly I would definitely use you again
Thankyou.
12 de agosto de 2026
Respuesta de West End Diy
Thank you for your complimentary review!
We look forward to seeing you again in the future.
Love My Garden Furniture
Staff Wonderful Very Polite and Helpful and will help you resolve any problem you have encountered ordering from them.
21 de julio de 2026
Respuesta de West End Diy
Thank you for your kind review!
We are glad you were satisfied with our service and also really nice to hear you are happy with your garden furniture set!
Excellent service
Excellent service, order arrived the next day, well packed. would certainly recommend and will order from this company again.
11 de agosto de 2026
Respuesta de West End Diy
Thank you for your kind and complimentary review.
This is much appreciated and thank you for the recommendation.
We look forward to seeing you again in the future!
My order was securely packed and…
My order was securely packed and delivery was quick.
8 de agosto de 2026
Respuesta de West End Diy
Thank you for your complimentary 5* review!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.