I ordered a couple of wooden planters which I expect were manufactured elsewhere & sent from there. Could have been finished off a bit better but for the price these days couldn't expect much else... Ver más
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Consulta las opiniones de los clientes
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Ver más
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Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.
La empresa ha respondido
First time ordering and their paint was ALOT cheaper than anywhere else online. Was expecting it to take a few days as we are other side of country but arrived next day and I can honestly say I’ve nev... Ver más
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Información sobre la empresa
- Tienda de hágalo usted mismo
- también en la categoría
- Tienda de decoración e interiorismo
- Tienda de papel tapiz
- Tienda de pinturas
Escrito por la empresa
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Información de contacto
13 Saint James Road, NN18 8AL, Corby, Reino Unido
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Excelente
224 opiniones
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Everything was great.
Everything was great.. not so great was the wait from the post office for the delivery of the sample !!
11 de abril de 2026
Respuesta de West End Diy
Thank you for your review!
Apologies in the delay in receiving your wallpaper sample, this was taken up with Royal Mail as this isn't the first time this has happened, but happy you have received this in the end.
Good communication and quick delivery…
Good communication and quick delivery times. The paint was also the cheapest I could find.
11 de abril de 2026
Respuesta de West End Diy
Thank you for your complimentary review, we are glad you are satisfied with our service and our cheap paint!
Item was showing as in Stock,,
Item was showing as in Stock,,, I ordered the item and paid was then sent an email saying it was out of stock and will have to wait until it’s back in stock,,!!! Had I known that I wouldn’t have paid !!!
10 de abril de 2026
Respuesta de West End Diy
Thank you for your review and apologies in the delay in seeing this.
Apologies for the confusion stated on our website, the product you ordered was required to be ordered in via our wholesalers, who were indeed showing stock of this and I base my stock levels off their site on certain products I have to order in through them.
Unfortunately, on this occasion their stock levels were wrong and they were out of stock, which also meant my stock levels were also wrong for this so I do apologise.
Glad we could get this resolved for you either way.
Respuesta de West End Diy
Thank you for your review!
Respuesta de West End Diy
Thank you for your review!
Extremely helpful staff who went above…
Extremely helpful staff who went above and beyond. Particularly the warehouse staff
2 de abril de 2026
Respuesta de West End Diy
Thank you very much for your kind review!
Absolutely brilliant experience
Absolutely brilliant experience , order Thursday morning and an employee of west end diy rung me to confirm my order within 30 minutes and I received the bench the next door, excellent customer service , might order another and will definitely use this shop again
9 de abril de 2026
Respuesta de West End Diy
Thank you for your detailed experience whilst shopping with us!
I'm glad you are satisfied with our service and our speedy deliveries, we look forward to seeing you sometime in the future again!
Excellent Service.
Very helpful, my order arrived when it was supposed to. Taped up so no leakage. Excellent service, would highly recommend.
30 de marzo de 2026
Respuesta de West End Diy
Thank you very much for your detailed review about your experience with us.
Glad we were able to leave you satisfied and thank you for the recommendation!
Respuesta de West End Diy
Thank you very much for your kind review!
They cancelled my order and never…
They cancelled my order and never shipped it . Didn't give me any information. Very disappointing
30 de marzo de 2026
Respuesta de West End Diy
Thank you for your review.
I'm not too sure if you may have seen but I emailed you on the 31/03/26 regarding the issue with your order and the reason as to why we were unable to fulfil your order, but this may have fell into your junk folder or may have got lost in the mail.
If you could, please try seek the email I sent on said date, and that should inform you the reason as to why we had to cancel your order.
Apologies if it felt like you were refunded and cancelled without reason, that is something we would never do.
Many Thanks,
Online Team.
Excellent prices and service
Excellent prices. Helpful service. Very quick delivery
1 de abril de 2026
Respuesta de West End Diy
Thank you very much for your complimentary review!
Excellent service
Website easy to use, fast delivery and exceptional customer service.
1 de abril de 2026
Respuesta de West End Diy
Thank you for your complimentary review, this is much appreciated and we hope to see you again with us!
My 2.5L container of dulux paint was…
My 2.5L container of dulux paint was split and leaking on delivery. Sent 2 emails with photos and phoned and left a message with a sales advisor with my telephone number for a call back, but after 2 weeks no one tried to call or email me to rectify the situation. Very disappointing and will not use again.
After reading this reply I have found your email, however not sure why you did not leave me a voice message- I have no record of your call. It would have been easier. Thanks
25 de marzo de 2026
Respuesta de West End Diy
Hello,
Thank you for your review.
Apologies that you had received your paint in a bad manner, this was taken up with our courier service who had delivered this item to you.
In terms of the reply as promised, I had emailed you twice regarding this situation, but it may have fell into your junk folder if you haven't seen it.
I also tried to call your number but it went straight to voicemail.
If by any chance you see this reply on Trust Pilot, please try find our emails sent and we can fix this issue for you, or please contact us again.
Many Thanks,
WEST END DIY
Respuesta de West End Diy
Thank you very much for your review about our service, we take pride in our customer care so this feedback means a lot!
Excellent service
My order came quickly. And was very well packed ...no spilt paint..
Thank you, great company, great service..
28 de marzo de 2026
Respuesta de West End Diy
Thank you for your complimentary review!
We take pride in our packaging and service so this means a lot to us!
We look forward to seeing you again!
Paint was a very good price
Paint was a very good price, was packed so well and so quickly received within 1 day of ordering, courier was very good too.
27 de marzo de 2026
Respuesta de West End Diy
Thank you very much for your kind and complimentary review!
We are glad you were satisfied with your experience with us and we hope to see you again soon!
Still waiting for delivery
Difficult to review as I have not received my order or any update on when I can expect it.
26 de marzo de 2026
Respuesta de West End Diy
Thank you for your review.
Apologies in the delay but please let us know your thoughts when you receive your items!
Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery.
25 de marzo de 2026
Respuesta de West End Diy
Thank you very much for your review!
Received my item 3 days after placing…
Received my item 3 days after placing the order. Customer service kept me informed of where my order was, I.e being processed and dispatched. It was the 1st time I had ordered from them and I will order from them again
25 de marzo de 2026
Respuesta de West End Diy
Thank you for your detailed review about your experience with us!
We are glad you are satisfied and we look forward to seeing you with us again in the future.
Super fast service Easy to use website
Easy to use website. Super fast delivery. Ordered lunch time received the next morning. Great service all round. Would purchased from this company again.
25 de marzo de 2026
Opinión espontánea
Respuesta de West End Diy
Thank you very much for your detailed and complimentary review!
We look forward to seeing you shop with us again!
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