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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I ordered a couple of wooden planters which I expect were manufactured elsewhere & sent from there. Could have been finished off a bit better but for the price these days couldn't expect much else... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time ordering and their paint was ALOT cheaper than anywhere else online. Was expecting it to take a few days as we are other side of country but arrived next day and I can honestly say I’ve nev... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de hágalo usted mismo
  2. también en la categoría
  3. Tienda de decoración e interiorismo
  4. Tienda de papel tapiz
  5. Tienda de pinturas

Escrito por la empresa

Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(224)

195 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The goods were as described and at a…

The goods were as described and at a good price,cheaper than main competitors!!the delivery was super quick and was well packaged so there were no problems.thankyou west end diy for a great experience :)

17 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you very much for your detailed and kind review, we really appreciate this!
We look forward to seeing you with us again sometime in the future!

Valorada con 5 estrellas sobre 5

Great place

Great place. Helpful, inexpensive and has a great range

21 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you very much for your complimentary review!
It is greatly appreciated!

Valorada con 2 estrellas sobre 5

2 star only for contact…

2 star are only because contact was simply but. No information that they dont send to Jersey, i was waiting for next and another upgrade of my order to find out after few days its canceled and refund….

13 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you for your review.
I'm not too sure if you had seen the email I had sent to yourself regarding this situation, it may have fell into your Junk Folder or had got lost in the mail.
The email was ultimately explaining the situation that we don't have a courier service that could ship parcels overseas I'm afraid, and it seemed to be a website fault that it didn't detect your postcode in Jersey, as we are unable to deliver to that island.
Apologies for the experience and if it felt like we had refunded you without reason, I really hope you could source your items elsewhere.

Valorada con 5 estrellas sobre 5

Brilliant!

Great price and absolutely excellent customer service!

17 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you very much for your review!
We take pride in our customer service and I'm glad you were satisfied with our service and prices!

Valorada con 5 estrellas sobre 5

I have been very impressed with the…

I have been very impressed with the service. Cost and delivery great. Have been recommending, this company

16 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you for your kind review.
Glad to hear you are satisfied with our service, cost, delivery and also the recommendation of us!
We look forward to seeing you again in the future!

Valorada con 5 estrellas sobre 5

Garden paint

The company delivered the paint within two days of ordering
Excellent product and I have re ordered
Another time of garden paint

19 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you very much for your detailed and complimentary review.
We look forward to seeing you shopping with us again!

Valorada con 3 estrellas sobre 5

I was surprised that there was so…

I was surprised that there was so little choice for paste the wall not covering the ones that were available were budget papers.
I chose to have my parcel delivered to a drop off box it was rammed in squashed and dented.

5 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you for your review, apologies that you were not satisfied with our service and what we had to offer.
We will take this up with the courier company who had not handled your parcel with the upmost care.

Valorada con 4 estrellas sobre 5

Easy ordering but disappointed that the…

Easy ordering but disappointed that the part was not held in stock therefore longer delivery.

6 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you for your review, we do apologise.
The majority of our stock online does require to be ordered in via our wholesalers, which deliver to us every Monday, Wednesday and Friday, so we do apologise if there are any extra couple days delay to get your order in and dispatched.

Valorada con 5 estrellas sobre 5

Great choice, helpful staff.

The staff are really helpful and a great choice of wallpapers, the shade I wanted wasn't in store but the lady advised I check the website and it was there.

11 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you for your kind review, we are glad we could help finding your wallpaper!

Valorada con 3 estrellas sobre 5

No one available

No one answers the phone so i can find out where my parcels

8 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Sincere apologies, by looking at the date you had reviewed, our phone lines were experiencing technical issues and were down for the majority of the day.
We couldn't take or receive any calls during this downtime so we do apologise for the inconvenience.
However, our email is somewhere where you will always get an instant reply in under 30 minutes, so if in future you cannot get through on our phone lines, please do pop us an email and we will get straight back to you.

Thank you for your review.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very quick delivery and very well packaged. Will definitely use them again with an excellent price. Thank you

8 de marzo de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you very much for your complimentary review! We look forward to seeing you shopping with us again.

Valorada con 5 estrellas sobre 5

I was looking for some curver baskets…

I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere.
I got an email, we’ve got your order, then another to tell me they were waiting on stock, then another to say dispatched. The emails are cute they read like. Hey your order is now… DISPATCHED! Really excellent communication, well packaged and swift delivery. 10/10

27 de febrero de 2026
Logotipo de West End Diy

Respuesta de West End Diy

Thank you very much for your detailed and complimentary review! We are glad you are satisfied with our service and most importantly satisfied with your experience whilst shopping with us. We look forward to seeing you again!

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