I have recently had a new oil tank installed. From the inspection of my old tank, through to the installation of the new one, I cannot fault Western Fuel and its staff. All have been efficient, courte... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
First time I've ever ordered fuel oil. Western Fuel was the best price I could find. I'm not tech savy but ordered on line. The site was easy to navigate and easy to make the ordered. Western... Ver más
Decided to have my boiler serviced this year by Western Fuel, so glad I did. They provided a brilliant service. Engineer Kameron turned up on the dot and gave boiler a thorough service. He noticed my... Ver más
La empresa ha respondido
We always get excellent service from Western Fuel, whether that's an oil delivery or our boiler services. Our engineer Matt is knowledgable, friendly and knows how to keep our boiler going! We have t... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de gasóleo
- también en la categoría
- Proveedor de combustible
- Proveedor de combustible diesel
- Proveedor de energía
- Servicio técnico de calefacción y calderas
Escrito por la empresa
Western Fuel is the South West’s leading, independent heating oil and fuel supplier business based in Bridgwater, Somerset. With over 35 years of experience in the industry, providing a fuel delivery service that is second to none, we have acquired an excellent reputation as competitive and reliable fuel distributors for the region. Understanding the needs of our customers from different fields, we strive to exceed their expectations.
Información de contacto
197 Bristol Road, TA6 4BJ, Bridgwater, Reino Unido
- 01278 431451
- info@westernfuel.co.uk
- westernfuel.co.uk
4,7
Excelente
1 mil opiniones
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We've been using Western Fuel since…
We've been using Western Fuel since moving to Dorset some 5 years ago. They deliver on time and sometimes earlier, provide an excellent service, and the drivers are always polite and friendly. Would definitely recommend!
14 de febrero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Rose,
Thank you for your kind review. We are delighted that you appreciate our punctuality and our polite, friendly drivers. Thank you for your support. We hope to deliver again to you in the future!
Have a great week! -JS
Western Fuel to the rescue
After being very badly let down by another company (see my other review) Western Fuel delivered my oil promptly and professionally!
I will be using them regularly from now on.
7 de febrero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Mike,
Thank you for your lovely review. We are pleased that we could deliver to you promptly after you were let down by another company. We pride ourselves on our efficiency and professionalism and are glad you were impressed! We look forward to delivering to you again next time.
Have a great week! - JS
A urgent delivery needed
A urgent delivery needed, ordered, paid and delivered next morning, quick efficient service, staff polite .. helped me in a spot just to say thankyou
10 de febrero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Sonia,
Thank you for your lovely review. We are so glad we were able to help you out with an urgent delivery and pleased you were impressed with our efficiency and customer service. I have passed your feedback onto the team.
Have a great week! -JS
Excellent service
Ordered 600 litres of oil on 4th Feb and it was delivered only 2 days later which was much sooner than the 11th Feb delivery date. Driver rang beforehand as arranged also helped us to access. All round excellent service. Thank you
6 de febrero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Joanne,
Thank you for your great review! We are delighted that you were impressed with our promptness and communication. We hope to deliver again to you in the future!
Have a great week! - JS
Sensibly priced, great service
We only use Western Fuel, they are always professional and deliver as planned, sometimes even earlier which is a welcome surprise. Recently we had an error on our oil reader which resulted in us unexpectedly running out, Western went out of their way in the circumstances with young children at home to fast track our delivery which was a life saver in the cold weather.
3 de febrero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Morning,
Thank you for your kind review. We are so pleased that we could get to you quickly when you had ran out of fuel. We always do our best not to leave our customers in the cold!
Have an excellent day! -JS
It took a long time to come but finally…
It took a long time to come but finally got my Watchman fitted and given explanation on use
4 de febrero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon,
Thank you kindly for your review. We sincerely apologise for any delays you have experienced. We are glad your Watchman is now fitted and working.
Have a lovely week - JS
Next day delivery
I phoned in my order on Monday and it was delivered the following day. Driver was super efficient and friendly, especially as our tank is not easy to access. First class service.
4 de febrero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Morning Jean,
Thank you for your lovely review. We are so pleased that we could get to you quickly and that you were impressed with our friendly driver. We look forward to hopefully delivering to you again next time you need fuel.
Have a lovely day! -JS
Exceptional delivery
Ordered at 3pm - delivered at 9am the next morning - you can't do much better than that! Well done!
Mike Hind
31 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Morning Mike,
Thank you for this great review. We are pleased you were impressed with our promptness and hope to deliver to you again in the future!
Have an excellent week! - JS
Respuesta de Western Fuel
Good Morning Linda,
Thank you for taking the time to leave us a review. We are delighted that you were impressed with our promptness and efficiency. We look forward to the next time we serve you.
Have a lovely week! -JS
Great service
Great service, ordered and arrived 2 days early, I don't get to meet the driver he just gets on with the job quietly which is perfect.
30 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Morning Patrick,
Thank you for your lovely review. We pride ourselves on our promptness and efficiency and are glad we could live up to our high standards. We hope to deliver to you again in the future.
Have a great week! - JS
Respuesta de Western Fuel
Good Morning Donald,
Thank you kindly for your review. We are pleased that you were happy with our service.
Have a great week! -JS
Great service
They deliver when they say
Prices are good and so are there customer service
30 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Morning Jill,
Thank you for your kind review. We pride ourselves on our competitive pricing and customer service and are glad you were impressed. We hope to deliver to you again next time.
Have a lovely week! - JS
First class service
First class service
Very polite driver who was very helpful
Delivery a few days early which suited me
29 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Morning Stephen,
Thank you for this lovely review. We are so pleased that you were impressed with our driver's helpful attitude and promptness. We hope to deliver to you again in the future.
Have a great day! -JS
I do not normally write reviews but…
I do not normally write reviews but having bought oil here in Somerset for over 30 years I know that Western Fuel is the best supplier. Not necessarily quite the cheapest but the most reliable, the quickest delivery and the supplier I would always first turn to - having had some bad experiences with some other suppliers.
28 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Christopher,
Thank you for your great review! We are delighted that you appreciate our reliability and promptness. You will always get your money's worth when it comes to our service! Thank you for your continuous support! We look forward to the next time we deliver to you.
Have an amazing day! -JS
Fantastic service from start to finish
Fantastic service from start to finish. We ran out of heating oil and they managed to get to us a day later. 10/10.
28 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Tim,
Thank you for your kind review. I am so pleased that we could get your delivery to you quickly. We pride ourselves on our promptness and are glad that you were impressed.
Have an excellent day! - JS
Very efficient
Very efficient , very reasonable and were concerned enough to telephone me to confirm directions as to where my rather hard to find oil tank was exactly, in case I wasn't home. Will use them regularly from now on.
28 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon David,
Thank you for your lovely review. I am pleased you were impressed with our efficiency, price and communication. We look forward to next time we deliver to you!
Have an excellent day! - JS
Brilliant service
Brilliant service, ordered pm delivered am next day (was not an urgent order) could not get a better response.
24 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Brian,
Thank you for your kind review. We pride ourselves on our efficiency and are glad you were impressed with our promptness. We hope to deliver to you again next time you need fuel.
Have a lovely day! -JS
I came back from a trip to find that…
I came back from a trip to find that the oil tank was empty; due to the recent exceptionally cold weather, the family had kept the heating on 24/7 throughout the house! So I left a message on WF office phone that night (after hours). The following morning I received a call, saying they were urgently dispatching a driver with 500 litres to keep me going, which arrived a couple of hours later. That's first class customer service.
Thank you. Mackintosh Family
24 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Robert,
Thank you very much for this lovely review! We are so pleased that we could get your delivery to you promptly in your time of need. We pride ourselves on our customer service and are delighted that you were impressed. We look forward to hopefully delivering to you again in the future.
Hope you all have an excellent week! - JS
Fuel delivery
Great price, quick delivery, we didn't even realized that the driver had filled the tank and was finished.
No mess, no fuss, we would recommend WF every time.
22 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Pete,
Thank you for your kind review. We are so pleased that you were happy with our price, promptness and efficiency. We look forward to delivering to you again next time. Thank you for your continuous support.
Have a lovely week! - JS
I had a replacement Tank fitted…
I had a replacement Tank fitted recently and was impressed by the efficiency and speed it was fitted, so when I needed fuel, I thought I’d give you a try, it was delivered as agreed by a cheerful driver who also had a key to the tank, which makes it much easier for me.
I’ll surely use you again.
Thanks.
16 de enero de 2025
Opinión espontánea
Respuesta de Western Fuel
Good Afternoon Alan,
Thank you for your lovely review. We are glad that you were pleased with our tank team's efficiency and our driver's attitude. We look forward to the next time we deliver to you!
Have a lovely week! -JS
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