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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company, in terms of business, doing horribly bad. with bad attitude and Horrible manners Im not surprised. You dont see smile on their faces. Upon returing the car I had rented, four people... Ver más

Valorada con 5 estrellas sobre 5

Westgate have been our IT supplier for a few years now, their customer serivce levels are superb. Anything you ask them or task them to do, they will 100% complete. If they are unsure of something the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Henry has been helping me with a project that’s taking quite some time to complete but we are getting there, nothing seems to be too much trouble which is really good customer service. Have used Westg... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The work done if faultless but the after sales is terrible, as much as i paid the outstanding balance the same day the work was completed i have received emails and now a phone call asking for money.... Ver más

Información sobre la empresa

  1. Asistencia y servicios informáticos

Información proporcionada por diversas fuentes externas

At Westgate IT, we specialise in providing IT support to a diverse client portfolio that ranges from very small local businesses to large government agencies and blue chip companies. With the quality of service that we deliver, our team of qualified and experienced engineers are able to help clients plan IT strategies and offer managed and professional resources within Cloud Services and Cyber Security.


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,8

Todas las opiniones

(63)

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Valorada con 1 estrellas sobre 5

This company awful

This company, in terms of business, doing horribly bad. with bad attitude and
Horrible manners Im not surprised. You dont see smile on their faces. Upon returing the car I had rented, four people came to examine the car what they found was some clothes mark as I had just washed the car,a woman and a guy screaming at me, saying "I own this company", who wasn't happy with the car wash but in fact he was angry that I had returned the car after completing 12week contract. They had many other car parked there. Business seems very bad thats why he was taking on me.

In addition to their unfriendly, rudeness they are also dishonest. They had told me on the phone the minimum contract was 10weeks but when signing the contract they said you have to give tow weeks notice after 10weeks. They had also not mentioned they that would charge every ticket £12. They didn't give my deposit. Afew people here giving positive reviews will certainly regret when theu return the car, If the reviews are genuine. Horrible experience.

5 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Great work bad after sales

The work done if faultless but the after sales is terrible, as much as i paid the outstanding balance the same day the work was completed i have received emails and now a phone call asking for money. I had pointed out to them previously i can see on my statement that they had been paid in full but this does not seem to stop them pestering me.

6 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Teething Issues with our transfer

We are new clients to Westgate IT and in the early stages of transition from one IT firm to another, there was always going to be minor issues. Joseph & Mark dealt with these in a very professional and knowledgeable way and got us up and running smoothly again in half the time we were expected - Good Stuff ;)

23 de junio de 2021
Opinión espontánea
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Respuesta de Westgate IT

Thank you for your review Lloyd, we appreciate it!

Valorada con 5 estrellas sobre 5

Great bunch!

I have had nothing but positive experiences with Westgate IT. They're really efficient and patient, which is useful as I'm not very tech savvy! They're also really friendly, nothing is too much trouble. Would highly recommend.

20 de mayo de 2021
Opinión espontánea
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Respuesta de Westgate IT

Thank you for your review Bridie, it is much appreciated :)

Valorada con 5 estrellas sobre 5

Excellent service and fast

My computer died suddenly and without warning. I phoned Westgate and they took the laptop in and confirmed its demise and recommended a couple of replacements for me. I chose the one I thought would be best, and Westgate ordered it for me. Within just a day or so Sean had set it up for me so that it was a replica of my old laptop, with the familiar apps and screensaver I was used to. Sean was also on hand to support a couple of queries I had after I started using it. Altogether Westgate gave a great service and I thoroughly recommend them.

9 de febrero de 2021
Opinión espontánea
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Respuesta de Westgate IT

Thank you for your kind review Jill :)

Valorada con 5 estrellas sobre 5

Excellent Service & Always Very Helpful

Westgate IT are great to work with , Always fast response when I raise a issue & always resolve 1st time. They are great to talk to over the phone always very friendly & I would 100% recommend .

1 de febrero de 2021
Opinión espontánea
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Respuesta de Westgate IT

Thank you Steve for providing your feedback :)

Valorada con 5 estrellas sobre 5

Quick and efficient service from Matt

Quick and efficient service from Matt. Couldn't fix my issue straight away but kept me updated in a timely manner until a fix was available.

13 de enero de 2021
Opinión espontánea
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Respuesta de Westgate IT

Thank you for your feedback :)

Valorada con 5 estrellas sobre 5

Computer issue working remotely…

I had an issue with working remotely and Matt at Westgate was absolutely excellent and resolved the situation with half an hour.

13 de enero de 2021
Opinión espontánea
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Respuesta de Westgate IT

Thank you Jayne, your feedback is appreciated :)

Valorada con 5 estrellas sobre 5

Had a technical problem with my IT…

Had a technical problem with my IT system and phoned westgate. Issue was resolved quickly! member of staff I spoke to was professional and extremely good with revolving my issue!

Thank you Westgate!

4 de enero de 2021
Opinión espontánea
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Respuesta de Westgate IT

Thank you for your feedback Stephen, it is much appreciated :)

Valorada con 5 estrellas sobre 5

Urgent Help Needed to meet Court Deadline

Background: My desktop PC hard drive totally gave up working last night. Westgate IT were ready to help at 8am this morning and had a replacement PC up and running for me within 1 hour - BRILLIANT Service!

"Thank you very much for helping me so quickly this morning and taking the stress away.

I met my deadline, for the child, with an hour to spare - so couldn't be happier (as to fail a child would be awful).

The desktop is working brilliantly now and thank you very much for the extremely useful advice on how to manage/set-up my mailbox more efficiently.

Nigel - Thanks for sorting this out so quickly and Ash was brilliant and is a credit to Westgate IT.

27 de noviembre de 2020
Opinión espontánea
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Respuesta de Westgate IT

Thank you for leaving a review Trudi, our team appreciates it :)

Valorada con 5 estrellas sobre 5

Westgate support my companies IT…

Westgate support my companies IT equipment. If ever I have an issue I just send Westgate an email and someone contacts me back and fixes the problem. Simple and works well!

24 de noviembre de 2020
Opinión espontánea
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Respuesta de Westgate IT

Thank you Neil for your lovely feedback :)

Valorada con 5 estrellas sobre 5

Westgate - a great choice for IT support

I have worked with Westgate IT for a number of years now and would recommend them to anyone. They have a good team of engineers and an excellent team of account managers who ensure we get the service we desire. From minor laptop or system glitches to planning and implementing larger projects such as server replacement and program migrations I always find them to get the job done with minimum impact to our work. For our IT support, it is about getting the right help at the right time and I would say 98% of the time we do - with anything there has to be a little room for improvement! If you are looking for IT support, Westgate IT would be a great choice.

20 de noviembre de 2020
Opinión espontánea
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Respuesta de Westgate IT

Thank you very much Elliot, your feedback is much appreciated :)

Valorada con 5 estrellas sobre 5

Excellent IT Support

Westgate IT have provided us with excellent service over the last few years. Their response has always been knowledgable and quick, which has enabled us to maintain our core business focus.

3 de noviembre de 2020
Opinión espontánea
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Respuesta de Westgate IT

Thank you for your feedback :)

Valorada con 5 estrellas sobre 5

Tim has been so helpful and supportive…

Tim has been so helpful and supportive with my issue. He quickly and kindly assisted and fixed everything while I was on the call with him. Amazing service from Tim and highly appreciated.

29 de octubre de 2020
Opinión espontánea
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Respuesta de Westgate IT

Thank you Emma, our team really appreciate your feedback, especially Tim :)

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