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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company, in terms of business, doing horribly bad. with bad attitude and Horrible manners Im not surprised. You dont see smile on their faces. Upon returing the car I had rented, four people... Ver más

Valorada con 5 estrellas sobre 5

Westgate have been our IT supplier for a few years now, their customer serivce levels are superb. Anything you ask them or task them to do, they will 100% complete. If they are unsure of something the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Henry has been helping me with a project that’s taking quite some time to complete but we are getting there, nothing seems to be too much trouble which is really good customer service. Have used Westg... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The work done if faultless but the after sales is terrible, as much as i paid the outstanding balance the same day the work was completed i have received emails and now a phone call asking for money.... Ver más

Información sobre la empresa

  1. Asistencia y servicios informáticos

Información proporcionada por diversas fuentes externas

At Westgate IT, we specialise in providing IT support to a diverse client portfolio that ranges from very small local businesses to large government agencies and blue chip companies. With the quality of service that we deliver, our team of qualified and experienced engineers are able to help clients plan IT strategies and offer managed and professional resources within Cloud Services and Cyber Security.


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,8

Todas las opiniones

(63)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I bought a Blue Yeti external…

I bought a Blue Yeti external Microphone
When I plugged it into my laptop, the external Logitech speakers stopped working
Matt was very helpful and promptly found a solution
Many thanks

28 de octubre de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you Mark for your feedback, our team appreciates it :)

Valorada con 5 estrellas sobre 5

Phoned up with a couple of issues

Phoned up with a couple of issues - Phil was super friendly and helpful and sorted both out within a very short space of time. Thanks you. :)

20 de octubre de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you for your feedback :)

Valorada con 5 estrellas sobre 5

A pleasure to deal with

Contacted Westgate for an IT issue. The advisor, Matt, was very friendly, super efficient and knew what he was doing! Really appreciate the great customer service

16 de octubre de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you for your feedback :)

Valorada con 5 estrellas sobre 5

The reply was as prompt as could be…

The reply was as prompt as could be expected given the 'volume of traffic' in the current circumstances. Tim was patient and listened to my concerns. He was was very helpful, reassuring and efficient. many thanks.

14 de octubre de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you Tony for your feedback :)

Valorada con 5 estrellas sobre 5

IT problems always have a silver lining

I work for a large company and its refreshing to have the support of an IT team who treat the individual with value and respect. My experience has always been shaped by an expertise that resolves my problem and technical advisers that engage with me as a valued individual. This isn't a one off experience as the team members at Westgate make a technical problem an opportunity to engage with some really friendly people that will brighten the day. In fact an IT problem always has a silver lining - Westgate IT

7 de octubre de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you Mark!

Valorada con 5 estrellas sobre 5

Always deal with IT issues quickly

Always deal with IT issues quickly, never a problem getting through on the 'phone and friendly.

14 de septiembre de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you Heather, your feedback is appreciated by the Westgate team!

Valorada con 5 estrellas sobre 5

Great service

Henry has been helping me with a project that’s taking quite some time to complete but we are getting there, nothing seems to be too much trouble which is really good customer service. Have used Westgate for probably 20 years now which must say something.

8 de septiembre de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you Chris, your feedback is greatly appreciated by our team :)

Valorada con 5 estrellas sobre 5

Quick service & friendly staff

Quick service, very helpful and friendly staff. Sorted out my request promptly.

7 de septiembre de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you for your feedback :)

Valorada con 5 estrellas sobre 5

Agile yet robust

Agile yet robust. Responsive yet balanced. Best IT outsource organisation we have worked with. 11 out of 10.

11 de agosto de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you Ron, your feedback is greatly appreciated :)

Valorada con 5 estrellas sobre 5

solved my issue in a polite

solved my issue in a polite, professional and timely manner.

31 de julio de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you for leaving your feedback Darren!

Valorada con 5 estrellas sobre 5

Great service

A very prompt service with a technical service engineer who knew what they were doing and were pleasure to deal with.

3 de julio de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you for providing your feedback Richard, our team really appreciates it :)

Valorada con 5 estrellas sobre 5

Excellent service.

Really professional and took the time to explain the IT processes. Thanks.

2 de julio de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you for providing your feedback Jen, we are glad to hear you are happy with the service you received :)

Valorada con 5 estrellas sobre 5

Really Impressed

I had a frustrating system access issue that I couldn't fix myself. I called up and the advisor Henry listened, asked me some very specific questions identified it, confirmed it back to me, and fixed it within 90 seconds. I was really impressed.

2 de julio de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you for taking the time to leave us a review, our team greatly appreciates your feedback :)

Valorada con 5 estrellas sobre 5

Really prompt service

Really prompt service. The "helper" was very professional and understanding of the issue raised, all resolved speedily. Thanks! “

19 de junio de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you David for your feedback, the team greatly appreciate your comments :)

Valorada con 5 estrellas sobre 5

Excellent service

The team at Westgate were really helpful. I would highly recommend them.

15 de junio de 2020
Opinión espontánea
Logotipo de Westgate IT

Respuesta de Westgate IT

Thank you Lily, the team here at Westgate really appreciate your feedback :)

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