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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Firstly, my Alys slippers are delightful! Cosy, easy to slip on, lovely dense sheepskin lining. Secondly, they came super fast, and in very sensible packaging, and I had a nice follow-up email from... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased slippers as a Christmas present for my partner. I let him try them on without looking (although I think he peeped) to check size and comfort. He says they are great, really comfortabl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been looking for sheepskin slippers for a while but having extra wide feet have had difficulty. I asked if they did wide fit and recommended the Gwen. Had them a week now and can get my feet... Ver más

Valorada con 5 estrellas sobre 5

I really love these sheepskin cushion covers. They look and feel soft and luxurious on both sides, and are very well made. I have put in 50cm feather cushions so they are robust and supportive. Also l... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de lana y piel de oveja
  2. Tienda de regalos
  3. Tienda de artículos para el hogar
  4. Tienda de moquetas
  5. Proveedor de abrigos de lana de oveja
  6. Zapatería

Escrito por la empresa

Comfort is our stock in trade and warming you up is our superpower. We’ve spent the past 125 years keeping people cosy, naturally. We’re the sultans of snug. We travel the world sourcing sheepskin, the planet’s oldest and ultimate insulator, ensuring our strict ethical and environmental standards are met and our suppliers are treated fairly. Every sheepskin product we make is created to last a lifetime, offering year upon year of woolly, dependable luxury. Better for the planet and better for you. Soul-warming comfort - naturally. We make luxury that lasts generations, using sheepskin so soft and luxurious that you’ll never want to put it down. Our products develop their own character, become part of the fabric of your life, memories attach to them as you reach for them time and again. Indispensable, dependable, that’s our kind of sustainable.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,9

Todas las opiniones

(2423)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

No refund after goods returned, no response to emails, phone messages, webbox contact

On 9.4.26 I returned part of an order to Heatons. I ordered from them when they were Westmorelands with no problem. I have a post office proof of posting.
I have had no refund and no contact from them despite emails, telephone calls and web messaging. I emailed twice and no reply. I have phoned 5 times and left a message (they have a policy not to answer the phone). I have had no reply or any contact whatsoever from them. I left a message on their website message box. No reply.
NB It cost me £5.70 to return the parcel. It is now 12 days with no refund, no resins from telephone calls, email or web contact. I am obviously owed money. It is clearly a deliberate policy not to respond to customers otherwise they would have done so by now. I would recommend potential customers to think very carefully about the integrity of this business.

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this company

Love this company. They have a great range of products and the quality and price is excellent. I will certainly be shopping here again.

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Full skin chamois

Ordered a full skin Chamois for my car. Great communication from Westmoreland Sheepskins and the item arrived very well packaged with a personal touch. Great quality item from a very professional company. Look forward to purchasing more items in future. Really pleased. Thank you.

21 de mayo de 2025
Opinión espontánea
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks William for the review of the Wash Leathers. Best Wishes Tim

Valorada con 5 estrellas sobre 5

Have ordered several times from this…

Have ordered several times from this company and I’ve been extremely happy with all my purchases. 🥰❤️
Great communication, helpful information and all round fantastic experience.

9 de abril de 2025
Opinión espontánea
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Freya for the lovely review and for you repeat custom. Best Wishes Tim

Valorada con 5 estrellas sobre 5

Great Sheepskin Slippers

The slippers are just what my husband wanted. He is really pleased with them. It was easy use the Westmorland website and the range on offer is good. They arrived quickly and I was kept informed about delivery progress. I will buy again from Westmorland as they supply great quality products.

19 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love my slippers!

Firstly, my Alys slippers are delightful! Cosy, easy to slip on, lovely dense sheepskin lining.
Secondly, they came super fast, and in very sensible packaging, and I had a nice follow-up email from Westmorland too.
Highly recommended - treat yourself to a pair of these super slippers, you won't be disappointed

12 de marzo de 2025
Opinión espontánea
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Fleur, thank you for your amazing review. It was highlighted across the office as one we are proud of.

We try to tick the boxes and make shopping online with us more personal and I think we have ticked them with this review.

Best Wishes Tim

Valorada con 5 estrellas sobre 5

Two excellent black sheepskin car seat covers…

We have bought two black sheepskin covers and they are excellent.
The communication was very good as initially they were out of stock and we were kept informed of their delivery date.
Can definitely recommend the company and product.

1 de marzo de 2025
Opinión espontánea
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Nick for the review. Glad Gemma was able to help you purchase the chair seat covers. Just sit back and enjoy them now.

Tim

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. I returned my slippers as I needed a bigger size. I forgot to include the returns form.in the parcel but they still traced me through the previous label on the package. They made the exchange no problem. I was very impressed.

11 de febrero de 2025
Opinión espontánea
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Patricia for your well received review. Gem and the team are fantastic at their jobs and do go that extra personal mile to help out where they can to make sure, you receive the best service possible.

Regards Tim

Valorada con 5 estrellas sobre 5

Really good keeps my feet really…

Really good keeps my feet really comfortable looking forward to the cold weather
Love my new sheep skin slippers - practical and toasty warm!

7 de febrero de 2025
Opinión espontánea
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks for the review, feet up slipper on what's not to like. Best Wishes Tim

Valorada con 5 estrellas sobre 5

What's not to like

What's not to like - purple metallic sheepskin slippers!!! Ordered on 23rd December, delivered on 24th December and not been off my feet ever since. So happy

23 de diciembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks for the review Rachel. Some may say that's better than Amazon. We done us! Best Wishes Tim

Valorada con 1 estrellas sobre 5

Disappointed quality

The 1 star isn’t for the company, they seem a decent company with a good website. The 1 star is for the poor quality of the product, the HUGO Men's Sheepskin Slippers, they appear flimsy but the main issue is the sole or footbed, it is totally solid, no give or cushioning at all, more akin to walking barefoot on concrete. Being slippers I was hoping for some cosy comfort. The fur didn’t do anything to alleviate the discomfort at all. I definitely wouldn’t recommend them.

10 de enero de 2025
Opinión espontánea
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Hi Mark, Glad to here it wasnt us a company.

But sorry to hear you didnt get on well with the Hugo Slipper. They can take a few wears to "break" in and soften up.

I can personally recommend having a look at the Idris mens slipper. you wont beleive the difference. Best wishes Tim

Valorada con 5 estrellas sobre 5

Great quality and great service

The slippers are of great quality and design. The company delivered in super fast time given it was a last minute order in a super busy postal period. Would highly recommend :-)

23 de diciembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks for the review Rachel. Glad we got them there on time for you. Best Wishes Tim

Valorada con 5 estrellas sobre 5

Excellent all round

Every part of process from order to delivery was excellent. Website easy to negotiate, products superb. Thank you

23 de diciembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Janet for the review. Its good to see we tick the right boxes when shopping online with us. Best Wishes Tim

Valorada con 5 estrellas sobre 5

huw slippers

The slippers are well made and hard wearing. I`ve bought a few pairs now for family presents and they`ve loved them. From ordering to delivery is a smooth transaction. Very happy with purchase.

23 de diciembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks for the review Hazel, Glad you are enjoying your Huw Slippers. Tim

Valorada con 5 estrellas sobre 5

Would definitely recommend.

We have used Westmorland Sheepskins before.
Easy to order. Great products. Well worth a visit to the site to support the small business.
Delivery great to.

26 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thank you so much for supporting our small family business! We're pleased you were happy with your order and products again. Best wishes, Tim

Valorada con 5 estrellas sobre 5

Love My Proper Slippers!

I've been wearing my slippers for a couple of weeks and I always look forward to putting them on! They're so warm and comfy and although the sole is thin and flexible, it grips well so I feel safe on different floorings. I love the classic style and the aftercare advice is great. I hope to be wearing them for many years to come...

3 de diciembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

That's great to hear! We're so glad you're enjoying your slippers. Thank you for your lovely feedback. Best Wishes, Tim.

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