Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Firstly, my Alys slippers are delightful! Cosy, easy to slip on, lovely dense sheepskin lining. Secondly, they came super fast, and in very sensible packaging, and I had a nice follow-up email from... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased slippers as a Christmas present for my partner. I let him try them on without looking (although I think he peeped) to check size and comfort. He says they are great, really comfortabl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been looking for sheepskin slippers for a while but having extra wide feet have had difficulty. I asked if they did wide fit and recommended the Gwen. Had them a week now and can get my feet... Ver más

Valorada con 5 estrellas sobre 5

I really love these sheepskin cushion covers. They look and feel soft and luxurious on both sides, and are very well made. I have put in 50cm feather cushions so they are robust and supportive. Also l... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de lana y piel de oveja
  2. Tienda de regalos
  3. Tienda de artículos para el hogar
  4. Tienda de moquetas
  5. Proveedor de abrigos de lana de oveja
  6. Zapatería

Escrito por la empresa

Heatons, formerly known as Westmorland Sheepskins. The same people, the same product just a better fit of packaging 😊 The natural place to find your perfect pair of sheepskin slippers. Comfort is our stock in trade and warming you up is our superpower. We’ve spent the past 125 years keeping people cosy, naturally. We’re the sultans of snug. We travel the world sourcing sheepskin, the planet’s oldest and ultimate insulator, ensuring our strict ethical and environmental standards are met and our suppliers are treated fairly. Every sheepskin product we make is created to last a lifetime, offering year upon year of woolly, dependable luxury. Better for the planet and better for you. Soul-warming comfort - naturally. We make luxury that lasts generations, using sheepskin so soft and luxurious that you’ll never want to put it down. Our products develop their own character, become part of the fabric of your life, memories attach to them as you reach for them time and again. Indispensable, dependable, that’s our kind of sustainable.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2423)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast shipping

Fast shipping, great quality product.

26 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Martin - enjoy them. Tim

Valorada con 5 estrellas sobre 5

Excellent quality of goods

Excellent quality of goods, extremely reasonably priced, and very swift delivery. I am thrilled with the gloves and will certainly buy other things from you in the future.

26 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thank you so much for your review! Selling once is the easy part—the real test is when customers choose to come back. We’re so pleased you’ve had a 5* experience and look forward to welcome you again soon. Tim

Valorada con 5 estrellas sobre 5

The site is easy to navigate my order…

The site is easy to navigate my order made up quickly sent out and arrived without the misses finding out for part of her Christmas many thanks and have a good Christmas and a good New Year

26 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Well done us and well done you, for not leaving it to the last minute! Hope your wife enjoys them. Tim

Valorada con 5 estrellas sobre 5

Really lovely soft and cosy

Really lovely soft and cosy ! The real thing best thing for presents for people you don’t know what to get

25 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Rozz for the review. The Sheepskin hot water bottle covers are a super gift Idea. Best Wishes Tim

Valorada con 5 estrellas sobre 5

Black sheepskin mittens

Black sheepskin mittens, lovely item, beautifully made.
Quick delivery.
No more cold hands when dog walking.

25 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks for the review - Glad the mittens are keeping your hands warm!

Valorada con 5 estrellas sobre 5

Sheepskin slippers

Lovely slippers and well made. Bought 2 pairs, his and hers. Would highly recommend Westmorland Sheepskins and would certainly shop here again. Thank you for roasty toasty feet 😀

25 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Kim for the review and recent order. Glad you both have toasty feet now! Best Wishes Tim

Valorada con 4 estrellas sobre 5

Good mittens

Good mittens, well made but no as warm as I thought they would be.

25 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks for the review One of the best ways to enhance the effectiveness of sheepskin mitten or gloves is to gently warm them before use. Either on the car vents or just popped on the radiator just before you leave house. Tim

Valorada con 5 estrellas sobre 5

Super snuggly Slippers!

My slippers are amazing. So warm and cosy and super comfortable. I love that they are silver too! Thank you

11 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks for the review! Erin in Silver are proof that slippers don’t have to be boring. Best Wishes Tim

Valorada con 5 estrellas sobre 5

I actually changed my order within 5…

I actually changed my order within 5 minutes of placing it, and they were able to alter it straight away, with no hassle. Slippers are great

22 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Colin, that's the beauty of dealing with a small independent. We pick and pack everything in house and a real human answers the phone when you ring. Best wishes Tim

Valorada con 5 estrellas sobre 5

Great product

Great product, quickly delivered. These gloves have made such a difference to my Raynauds in these below zero temperatures we’re currently experiencing.
The only downside is a personal sensory one, in that as it’s a natural product the thickness is slightly difference in each hand … but it does not affect their warmth and I am delighted with them.

22 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks for the review - One of the best ways to enhance the effectiveness of sheepskin gloves is to gently warm them before use. Use a hairdryer on a low setting before you leave the house or place them near a car vent as your vehicle warms up. Warm Wishes Tim

Valorada con 5 estrellas sobre 5

Hand Made by Family Business

The products are well crafted and quality natural materials; they are exactly as described; delivered on time - excellent service, I will have no hesitation in shopping here again

11 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Christopher, for the review. Please do re visit us when you need your next pair.

Best wishes Tim

Valorada con 1 estrellas sobre 5

Not good value for money

After only 11 months they are really worn down into the soles and missing fur. After sending an email, they said that they just need new insoles (which you have to buy) but actually they are beyond repair. Not got value for money, better off buying a Primark pair and replacing them frequently.

Appreciate your reply. Considering how long they lasted, and how uncomfortable they now are, I wasn’t interested in investing more into your products.

2 de diciembre de 2024
Opinión espontánea
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thank you for your review Kay. Sheepskin is a natural material, and like any high-quality product, it will experience wear over time, particularly in areas of friction such as the heel. If something is used every day for nearly a year, it will naturally show more wear and tear compared to occasional use. This is completely normal and not something we see as a fault of the product.

As a gesture of good will, we did offer you a generous discount off new pair, which you chose not to take up. Many of our customers appreciate the comfort and quality of genuine sheepskin and choose to replace their slippers annually, understanding that natural wear like this occurs. They’re happy to continue investing in a product that provides such unique benefits and thats why we receive such high levels of feedback from new & returning customers time and time again.

Best Wishes Tim

Valorada con 5 estrellas sobre 5

Gorgeous sheepskin cushion covers

I really love these sheepskin cushion covers. They look and feel soft and luxurious on both sides, and are very well made. I have put in 50cm feather cushions so they are robust and supportive. Also like the fact that they are made of offcuts to reduce waste, although you'd never know. Very good price compared to other (single-sided) sheepskin covers.

22 de noviembre de 2024
Logotipo de Heatons (Leeds) Ltd

Respuesta de Heatons (Leeds) Ltd

Thanks Diane, this is a lovely review :-) glad the cushions spot on. Tim

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más