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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was unsure how to go about registering as a new owner, given that our dog was still registered with his previous owner (gamekeeper) who had emigrated to New Zealand and just left him with another... Ver más

Valorada con 2 estrellas sobre 5

£23.99 fee for a new owner to register their microchip. Yet [another] sector on the make. No doubt the breeder had to pay a fee too. My other pup and cat have been registered with different chip c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have always found We Trace Pets very helpful with every query I have had and that has been quite a few. They explain every stage of registering the dogs to our rescue and then when they are adop... Ver más

Valorada con 5 estrellas sobre 5

I recently rescued a doggie whom was registered with this company after a quick phone call to change ownership details into my own. A payment was taken I was emailed with all the relevant details and... Ver más

Información sobre la empresa

  1. Servicio de control de animales

Escrito por la empresa

We are a DEFRA approved animal microchipping company. Offering a service to vets, implanters and pet owners.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Legends

Honestly the person I was talking to was so nice I was having so much trouble with it online but when I phoned up everything got sorted so quick so fast and so good just thank you so much and I'm a very happy person nice

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Change of dog ownership

I recently rescued a doggie whom was registered with this company after a quick phone call to change ownership details into my own. A payment was taken I was emailed with all the relevant details and told when the dog I rescued would be assigned to myself great service

17 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reregistering a microchip to a new owner


I was unsure how to go about registering as a new owner, given that our dog was still registered with his previous owner (gamekeeper) who had emigrated to New Zealand and just left him with another gamekeeper. He was surplus to requirements and, as we have had several spaniels from this gamekeeper when they had been retired from working so he offered him to us. There were no contact details given to the second gamekeeper.
Jasmine was wonderful, making the process easy. She could not have been more helpful. I am very grateful to her.

30 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

We have been trying to get hold of…

We have been trying to get hold of someone says 24 hrs certainly not go to voicemail but before you leave a message it hangs up we found a dog but couldn’t check chip as not registered with your company so took to vets and vets couldn’t check either as not registered with you and has to send proof that there a vet so now dog will have to sit at vets till Monday

25 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Paige was a superstar….i

Paige was a superstar….in fact a Super Superstar making sense of the ramblings of a daft old devil and sorting him out! Top lady!

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class servoce all the way.

First class servoce all the way.
I went to register 2 x Border Collies for the first time, spoke to Phillip on the first occassion but one of the microchips seemed to have a wrong number.
After taking his advice went to the vets to have them checked, it was down to the last number.
Phoned next day and Spoke to Sam C.
Both pups are now on the system.#Thank you to both people who were brilliant. Highly recommended.

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous customer service

Fabulous customer service, great personable staff and assistance.
Microchipping your dog is easy and straightforward.

Many thanks as always

5 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So Helpful.

I have always found We Trace Pets very helpful with every query I have had and that has been quite a few.
They explain every stage of registering the dogs to our rescue and then when they are adopted their easy to follow new owner process is easy and straight forward.
At each stage they confirm that the dog is registered to our rescue and then confirm that the dog has been transferred to the new owner. Those actions are greatly appreciated and helpful.
Thank you.

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and helpful service

Friendly and helpful service
Helped me sought out ownership details. Extremely helpful and professional

26 de agosto de 2025
Opinión espontánea
Logotipo de We Trace Pets

Respuesta de We Trace Pets

We’re so pleased the process went smoothly and that our team could provide the support you needed. Your feedback is much appreciated – The We Trace Pets Team

Valorada con 5 estrellas sobre 5

Luke s is very polite and helpful and…

Luke s is very polite and helpful and solve my problem in seconds much appreciated thanks

20 de agosto de 2025
Opinión espontánea
Logotipo de We Trace Pets

Respuesta de We Trace Pets

We’re thrilled to hear Luke could resolve your issue so quickly and provide the support you needed. Your kind feedback means a lot to us – The We Trace Pets Team

Valorada con 5 estrellas sobre 5

Service with a smile

The staff were incredibly kind and helpful

11 de agosto de 2025
Opinión espontánea
Logotipo de We Trace Pets

Respuesta de We Trace Pets

We’re delighted our team could provide friendly and supportive service. Thank you for sharing your experience – The We Trace Pets Team

Valorada con 5 estrellas sobre 5

Problem registering details online

Problem registering details online . Telephoned to seek assistance. Person I spoke to was very helpful and courteous and quickly resolved matters for me .

11 de junio de 2025
Opinión espontánea
Logotipo de We Trace Pets

Respuesta de We Trace Pets

We’re pleased everything was handled smoothly and that you received the help you needed. Your feedback is much appreciated! – The We Trace Pets Team

Valorada con 5 estrellas sobre 5

Was quick and easy to transfer new pets…to new owner

Was quick and easy to transfer new pets details to mine Luke was very polite and helpful made me feel at ease I'm happy with the service provided and happy with the company

9 de junio de 2025
Opinión espontánea
Logotipo de We Trace Pets

Respuesta de We Trace Pets

We’re delighted Luke could support you through the process and ensure everything was taken care of without any stress. Thank you for your kind words – The We Trace Pets Team

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