What Records Opiniones 417

Easy to order site. Prompt dispatch

Raised order on 23rd February for an item showing as in-stock on website. Eventually got an update on 12th March telling me the item wasn't actually in stock and that a refund had been sent.

17 days to work out that an item wasn't in stock? 17 days of sitting with my money in your accounts. This company is a joke, right? (not in a good way).

Don't be lured in by the attractive prices they show on their website as there's a pretty good chance you won't actually get what you order. Avoid!

Very long delivery time don't answer email when you have a problem not great

I've been buying music from them for several years and they haven't failed yet. All good.

Vinyl was well packaged and a Superfast delivery. Excellent service from start to finish.

I was away on release date of
Stones Vinyl Box Set so what records agreed to defer posting until after I was back. Arrived in perfect condition today. You don’t get that sort of service with Amazon! Very happy customer. Highly recommended!

Brilliant service ordered 2 vinyls received 2 days later

really rude and unhelpful staff, parcel was 12 days late and other was refunded despite being available when i ordered 12 days prior

What Records have always provided 1st class service and, despite the Royal Mail strikes, this latest order placed on 12th December was delivered 2 days later securely packaged.
The choice of titles is great and all at extremely reasonable prices.
I have have never been let down by Tim, who continues to provide excellent customer services.
Keep up the great work.

Perfect in all aspects will use for all my orders

Updating my previous rating, my order arrived and very happy with it, shall be ordering more vinyl soon.

The long delivery time was due to the postal strikes, not a fault of What Records

A good selection of vinyl and got several on my wish list, however still waiting for my order, been waiting over a week now despite the item being dispatched and no tracking number supplied.

I have been buying from What Records for a five years now and they are excellent. I buy from here as they are one of the cheapest places to buy my records , cds and box sets. Recommend.

It's been over a year since I made this purchase!!!! I received the wrong product, I asked to exchange it and they informed me that they did not need to return the product and that they would forward the correct product. I'm still waiting for the product. order number 237252.

Five stars for very professional service, great communication, fast service, and most of all a wonderful merchandise.

I feel these guys need an honest review...

I have placed 3 orders with What Records? and had 2 successful and 1 unsuccessful.

2 successful orders both were dispatched within 3 hours of placing the order and were at my door, we'll packaged in good quality mailers within 48 hours. One order was for a record that was extremely hard to find and at a great price! The other was a RSD record on sale, half the price. Brilliant.

The third order was for 3 records. Unfortunately I had to cancel as the items were not in stock. This is not unheard of for an online record store; one or two come to mind who will list items as in stock but actually have to order them in and turn out to be unavailable. Tim was great and while responses to emails aren't instantaneous, he's always got back to me within 24 hours. He happily cancelled and refunded my order without any issue.

I enquired about some other records which are hard to find elsewhere to see if they are in stock and, again, Tim responded within 24 hours with a list of what was in stock. I've taken to checking with all online record stores which items they have physically in stock to prevent the type of issues those who have given 1 star reviews here.

I'll certainly be using What Records? again as their prices are lower; just maybe check what you want is in stock before ordering.

Awsum ,fast delivery, would purchase from them again

Super fast delivery, very well packaged - good price records. All in all I will return again.
Looks like quite personal service too as there is a contact number and quick response email.

i know WHAT since the mid 80s - and they have always been a stunning source for great music collector items - lim editions, etc. BUY with GREAT confidence!