Without doubt the worst ever experience ordering from a online music retailer ever. Its like dealing with total planks. No communication skills at all. No order updates, painfully slow to process you... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Without doubt the worst ever experience ordering from a online music retailer ever. Its like dealing with total planks. No communication skills at all. No order updates, painfully slow to process you... Ver más
La empresa ha respondido
Ordered vinyl of Woodcut by Big Big Train on 8th May. Showing "being prepared" for over a week and an email for clarification of dispatch date went unanswered. Phone call on 14th gave a negative resul... Ver más
La empresa ha respondido
Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tr... Ver más
Purchased Thr Rolling Stones coloured vinyl boxset from Whatrecords. Excellent service, the best price on the net, and next day delivery despite only ordering late afternoon. Well packaged too. Highly... Ver más
La empresa ha respondido
What Records online record store. Selling Vinyl, CDs and DVDs worldwide. We specialise in limited editions, collectable items from Heavy Metal to Classical.
SHELFORD HOUSE FARM BARN, LUTTERWORTH ROAD, CV11 6RD, BURTON HASTINGS, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Made an order, stupidly read the reviews after and started to worry. Order made Sunday, both Vinyl records arrived today - no issues. Happy with what records!!
Ordered a vinyl yesterday received today super fast delivery.Excellent packaging ensuring item received in absolute mint condition. Without doubt I will be purchasing from here again many times.
I have to admit , ive seen this site a few times and though hmm looks like a fake HMV . But fudge it I seen a vinyl thats out if print for 30 bucks, 60 bucks used on ebay , i thought fudge iti have paypal protection . The item was dispatched after about 2 days and arrived a day later sealed mint . Happy days . I will definetly use this site again
Delivery could be considered a little slow but prices are excellent and great customer service.
Very impressed with this website, quick delivery, packaged well, reasonable priced and will purchase again and would highly recommend
What records supply top quality vinyl at very competitive prices. Their service is excellent. Look out for their reduced sections where you can pick up really good bargains.
Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tracking number. Delivery to Russia got about 1 month.
Package was quite poor (just 1 layer of cardbord on each side, without any bubble wrap or other safe packaging) and even opened but I think it was opened during customs check. Finally it came entirely sealed without any bends or cracks. That's why I've rated as 4* only.
Overall I'm satisfied with this shop service and can recommend this seller.
I've used whatrecord.co.uk a few times now, and I have found that their prices are so much better than well known competitors. What makes me go back is the service, I've never had to wait more than 24h to get a response and the responses I get are great, always looking to see how they can help. Admittedly, I can get records faster, but why would I when the large corporates only really care about the money, I feel these guys customer service is so much better.
A rare record for retail price, I’ve never been happier! Shipped securely and quickly.
Great range of titles in stock, really good prices and quality service. Totally recommended
What Records - top banana! Great records, great service, and great prices! What's not to like? Always get a prompt delivery, am kept informed and always answer any queries I might have. Items are very well packaged and arrive in perfect condition (issues here would be with the delivery company, not WR). I've been using WR for over 30 years (since the days of physical shops). Rarely buy my music anywhere else. Highly recommend.
I bought a very large boxset of records. I was delighted to receive them very quickly after the release date, very well packaged. My first purchase from What Records and I shall be buying from them again.
This company blatantly lies to you.
Ordered a LP on 6th Dec, they told me it was despatched on 07th(Lie).
After chasing them they sent me an email confirming it had been sent(another lie). It got to the 20th Dec still no delivery, even with royal Mail second class at Christmas time it should have arrived by now.
I suppose the only good thing was I asked for a refund and got one within a couple of hours. Obviously if it was out for delivery they would never have refunded me so quickly. I will never use again cant abide liers.

Respuesta de What Records
Fantastic service. Was looking for some hard to find vinyl and found it on their online store. Rang to ask some questions about this and another item and owner is a very knowledgeable man. Ended up ordering another item too.
Parcel arrived the next day fantastically wrapped.
Would definitely recommend this store.
I,d forgotten my password & it just meant I had to start again as a guest of PayPal.
I received my order today, packaging was very good, album was excellent, no damage anywhere perfect. Very fast turnaround. Whole experience was fantastic.
I have experienced what a lot of other people have mentioned. If they have what you want in stock – then great you'll get it. If they don't, they will tell you online that they have it... take your money... avoid your emails chasing them up as to where your items are... and supposedly make you wait until the day they (hopefully) get more stock in. I had been trying to get hold of hard to find items. I read the reviews and thought 'it looks risky, but give it a go'. I shouldn't have. I will now need to take the next external steps to get my money back. Trading standards need to investigate them.
Very glad I ignored the reviews on here, ordered one day, dispatched the next, arrived the following day :)
It was a £108 order, WhatRecords have my trust! Thanks guys!
The simplest online transaction ever.
Best value around and the item arrived in Perfect condition.10/10
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.