easy and effective. this was our first meeting using whypay. Many of the participants were vision impaired and therefore using the phone was much easier than trying zoom or teams. We plan to use it r... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
A friend introduced me to why pay few years ago and oh what a blessing you have been. We use your service to gather for prayer. It has being incredible during the lockdown as many people are able to j... Ver más
La empresa ha respondido
The facility has only been used once so far on Thursday 21st January. Access was provided to some 15 people who all managed to reach the program. It was subsequently reported on by half a dozen of... Ver más
La empresa ha respondido
I know a lot of people have moved to WiFi based video conferencing during the pandemic and I'm one of them! However our village had an internet outage that lasted for 3 days. During the middle day the... Ver más
Información sobre la empresa
Escrito por la empresa
Make genuinely free telephone conference calls in the UK using your bundled minutes. Calls to WHYPAY? are included in your available minutes under Ofcom regulations. WHYPAY? offers lots of free features, but if you need more, we have you covered with our Plus and Pro plans for just £4 and £8 per month (plus VAT) respectively.
Información de contacto
3rd Floor, Hanover House, 30-32 Charlotte Street, M1 4FD, Manchester, Reino Unido
- 033 3443 3366
- helpdesk@whypay.net
- whypay.net
4,9
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy and great value
Easy to set up and use, good clear line, and great value. What's not to like?
7 de septiembre de 2021
I used this for the first time today…
I used this for the first time today and it worked great. As an idea, a shorter code to login or voice prompt might be easier, but other than that nice work guys.
12 de agosto de 2021
Opinión espontánea
Even in a Zoom world I needed WhyPay!
I know a lot of people have moved to WiFi based video conferencing during the pandemic and I'm one of them! However our village had an internet outage that lasted for 3 days. During the middle day there was a call that I simply had to have go ahead. Being in a North Yorkshire village means that we have no mobile signal so even having a Zoom based call using mobile data wasn't an option for us. So we went 'old school' and I distributed my WhyPay number and access code and the call went ahead as it needed to! Thank you WhyPay you saved my skin and it was a simple and easy process to get everyone on the call on time.
26 de julio de 2021
Respuesta de WHYPAY?
Thank you ever so much for your kind words and five stars Vera! Hugely appreciated.
Respuesta de WHYPAY?
Thank you so much. We do pride ourselves on voice quality, so we're a little disappointed to hear you'd describe it as fairly good. If you do have any issues with quality, our team is on hand to help troubleshoot. Please don't hesitate to call us on 033 3443 3366 or use the live chat on our website.
I was using the basic version which…
I was using the basic version which worked well but the inability to create breakout rooms as you can in Zoom was a drawback.
24 de junio de 2021
Respuesta de WHYPAY?
Thank you so much for your review, Tom. (Apologies for our delay in replying.)
Respuesta de WHYPAY?
Thank you Anne and sincere apologies for taking so long to reply to you. Your kind words and five stars are really appreciated :-)
Quite user friendly
Quite user friendly
sometimes you hear the echo of voices when few members speaks at same time. Sometimes the speed of voice gets increases, which sounds very funny, maybe its due to data package transfer speed.
1 de junio de 2021
Respuesta de WHYPAY?
Hi A, thanks for letting us know your experience. We'd definitely like to troubleshoot the echo and voice speed issues you mention. You shouldn't be experiencing echo unless a caller(s) is on loadspeaker with the volume too high. The voice speed-up you mention sounds like it could be an internet-based phone system trying to catch up/compensate for a delayed connection/latency. We don't think this is caused by our service but we'd love to help you get it resolved for you. If you contact us at helpdesk@whypay.net or give us a call on 033 3443 3366 we'll be sure to investiage and get to the bottom of it.
Many thanks indeed
Respuesta de WHYPAY?
Thank you, Mr Lines. We really appreciate you taking the time to leave a review. If ever need assitance with your conference room please don't hesitate to get in touch with the support team.
it is easy to use and has helped us…
it is easy to use and has helped us stay in touch with many older people who are not confident using IT but are very happy to dial into a conference call with whypay?
15 de mayo de 2021
Respuesta de WHYPAY?
Thank you so much for your feedback. We're so glad to hear WHYPAY? is helping you stay in touch with your community. :-)
No problems!
Everything worked as it should, no problems connecting or during a 1 hour call.
27 de abril de 2021
Respuesta de WHYPAY?
Thanks ever so much Mike - hugely appreciated :-)
I feel it is the best of its kind I…
I feel it is the best of its kind I have used.
Very easy and simple to get connected.
No background noise.
keep up the good work in helping to reach others
24 de abril de 2021
Respuesta de WHYPAY?
Thank you ever so much for your kind words Abibatu. Hugely appreciated by the whole WHYPAY? team :-)
Respuesta de WHYPAY?
Thank you! Your five stars are really appreciated.
I found it most helpful especially with…
I found it most helpful especially with the covid restrictions. I was introduced to it by my daughter. As I am a clergyman , with no services in the churches, it is invaluable.
11 de abril de 2021
Respuesta de WHYPAY?
Thank you so much for your kind words Gerallt and we're delighted to be of service to you :-)
Great for recording podcast.
9 de abril de 2021
Respuesta de WHYPAY?
Thank you so much Neil - greatly appreciated :-)
I am a beginner using WhyPay but…
I am a beginner using WhyPay but everything went very smoothly so I had no problems at all using it. The instructions were very useful.
1 de abril de 2021
Respuesta de WHYPAY?
Thank you - that's great to hear and we really value your five stars and feedback :-)
Respuesta de WHYPAY?
Thank you ever so much for your five stars.
Great service
It all worked well. You lost a star because the original email didn't reach my clients so I had to forward my confirmatory email to them with the dial in details
25 de marzo de 2021
Respuesta de WHYPAY?
So sorry to hear that your email invitation didn't reach your clients and thank you for your four stars. We'd be very happy to look into the email delivery issue for you. We can check delivery addresses and that they were dispatched. You can reach us at helpdesk@whypay.net or call us on 033 3443 3366.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.