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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

easy and effective. this was our first meeting using whypay. Many of the participants were vision impaired and therefore using the phone was much easier than trying zoom or teams. We plan to use it r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A friend introduced me to why pay few years ago and oh what a blessing you have been. We use your service to gather for prayer. It has being incredible during the lockdown as many people are able to j... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The facility has only been used once so far on Thursday 21st January. Access was provided to some 15 people who all managed to reach the program. It was subsequently reported on by half a dozen of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I know a lot of people have moved to WiFi based video conferencing during the pandemic and I'm one of them! However our village had an internet outage that lasted for 3 days. During the middle day the... Ver más

Información sobre la empresa

  1. Servicio de teleconferencias
  2. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Make genuinely free telephone conference calls in the UK using your bundled minutes. Calls to WHYPAY? are included in your available minutes under Ofcom regulations. WHYPAY? offers lots of free features, but if you need more, we have you covered with our Plus and Pro plans for just £4 and £8 per month (plus VAT) respectively.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

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1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service, always there when i need a quick conference call for a multi person conversation. Really easy to use and i have setup my room as speed dial.

20 de marzo de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Great to hear and we really value your feedback and five stars. Have a lovely day :-)

Valorada con 5 estrellas sobre 5

An excellent facility and so easy to…

An excellent facility and so easy to set up.

11 de marzo de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you Janet. We're always very happy to hear that people find the service easy to use. Your five stars are hugely appreciated. Have a great evening :-)

Valorada con 5 estrellas sobre 5

Great service, easy to use

I've been using Whypay 5 days a week since January. Call quality has been consistently good, never had a problem with people joining in. Excellent

10 de marzo de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you so much Richard. We're delighted to read your kind words and really pleased to hear how frequently you use the service. Have a lovely evening. :-)

Valorada con 5 estrellas sobre 5

A pleasant surprise

A pleasant surprise
We desperately needed a committee meeting and too few people had the equipment for Zoom, let alone being able to use it. I was dreading the WhyPay meeting, but all found it easy to access, were courteous and announced themselves before speaking (though on the whole we recognised the voices anyway). The Organiser was delighted at the saving in travelling and subsistence expenses; as Secretary, I was delighted at not arriving home after a long drive too exhausted to write up the Minutes; we had better attendance and got through the business more promptly than usual. Of course, we will still want to have some face-to-face meetings once the lockdown is over, but I'm sure we will continue to make use of WhyPay as well.

4 de marzo de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you ever so much Ann. We're really pleased to have been of assistance and very grateful for your five star review and kind words :-)

Valorada con 5 estrellas sobre 5

We have been wanting to get together as…

We have been wanting to get together as a WI committee.but everyone can't do zoom.so I suggested Whypay.it took awhile to sort everyone out.but on the day it was brilliant.thank you.

23 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you ever so much Marjorie. We're really pleased that you found a reliable alternative to web conferencing. As you rightly say, video isn't always the right way to go and very often, a telephone call is much more appropriate. Your review is really valuable, both to us and to new WHYPAY? users. We are very grateful. Thank you again :-)

Valorada con 5 estrellas sobre 5

Helped wfh with my husband

Both my husband and I wfh and are regularly using teams. Unfortunately our broadband doesn't cope with us both being in teams and we lose our connections. Work didn't seem to know how to set up a facility like this for us so I found WHYPAY to try and have a plan B. I mean it's not like you need to see everyones faces on every call is it and we all have days when we don't want to be seen on camera. It's helped so very much and has made homeworking a little less fractious. Excellent.

23 de febrero de 2021
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Respuesta de WHYPAY?

We honestly don't think we could have put it better. There are many times when video really isn't necessary and the reliability of the good old telephone network fits the bill! Thank you so much Tracy. Your feedback is hugely appreciated - as are your five stars :-) Have a lovely evening.

Valorada con 5 estrellas sobre 5

An excellent service

An excellent service. Very simple and straightforward to set up and use

22 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you so much for your kind words and five stars. We're delighted to be of service to your club. :-)

Valorada con 4 estrellas sobre 5

The lines were not clear and had to use…

The lines were not clear and had to use other means of communication1

20 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

We're so sorry to hear this Joyce. We do pride ourselves on excellent call quality and it is something we receive many positive comments about so it's very disappointing to hear that your experience was not good.

One of the problems with call quality is that degradation can be introduced in many parts of the network and then 'played' into the conference - for example a poor mobile signal for one participant or a hands-free device with the volume turned up too high causing echo.

We're available to troubleshoot this with you either during the call (if it's taking place during normal working hours) or afterwards. Our support team is available on helpdesk@whypay.net or live via chat on the website or by telephone on 033 3443 3366.

Valorada con 5 estrellas sobre 5

Very easy to access

Very easy to access. Excellent quality sound. No internet signal problems. Perfect as a backup to videochat where participants are unsure or audio is problematic.

18 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you Lesley - sometimes you can't beat the telephone network for ubiquitous, dependable service :-) Your five stars are hugely appreciated.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Easy to set up and free which is fantastic!! The WHYPAY website is easy to use and provides guides and advice on how to set up a teleconference and how to invite participants. Participants found the whole process easy to do from their telephones and we had our first successful teleconference using WHYPAY.

17 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Fantastic to hear! And thank you SO much for taking the time and trouble to provide feedback which is invaluable for others. Hugely appreciated. Have a lovely evening.

Valorada con 5 estrellas sobre 5

I have recommended WHYPAY to many…

I have recommended WHYPAY to many others. They are excellent.

15 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you for helping spread the word about the WHYPAY? service. We really appreciate it - and your five stars, of course!

Valorada con 5 estrellas sobre 5

Conference calls free

Does exactly what it says on the tin, easy to use and free.

13 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you ever so much Andrew. Greatly appreciated :-)

Valorada con 5 estrellas sobre 5

A brilliant resource for our Charity to…

A brilliant resource for our Charity to use FOC ( Citizens Advice) really easy for client, interpreter and adviser to dial in and the sound quality was better than Zoom/Teams often is.

Many thanks and I will definitely use again and would recommend very highly.

11 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you ever so much Caroline. Your feedback is so lovely to read and we're immensely grateful for your five stars. Have a wonderful weekend. :-)

Valorada con 5 estrellas sobre 5

This is an amazing website to use for…

This is an amazing website to use for conferences calls. It has helped out myself and my colleagues a lot!

11 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you so much! We're delighted to be useful to you :-) Many thanks for the five stars.

Valorada con 5 estrellas sobre 5

Great for meetings involving visually impaired members

This is an excellent facility that we use for a committee meetings that involve visually impaired members. It is straight forward to use and excellent clarity.

9 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you so much for your kind words and five stars. We're very pleased to hear that you find WHYPAY? straightforward. We are currently looking at ways in which we might make further improvements to make calls even simpler to access. If you had any thoughts you would like to share, we would love to hear from you - helpdesk@whypay.net.

Valorada con 5 estrellas sobre 5

First time user

First time user, worked very well. Would recommend to others.

9 de febrero de 2021
Logotipo de WHYPAY?

Respuesta de WHYPAY?

Thank you AJB. Your five star endorsement is hugely appreciated.

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