easy and effective. this was our first meeting using whypay. Many of the participants were vision impaired and therefore using the phone was much easier than trying zoom or teams. We plan to use it r... Ver más
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Consulta las opiniones de los clientes
A friend introduced me to why pay few years ago and oh what a blessing you have been. We use your service to gather for prayer. It has being incredible during the lockdown as many people are able to j... Ver más
La empresa ha respondido
The facility has only been used once so far on Thursday 21st January. Access was provided to some 15 people who all managed to reach the program. It was subsequently reported on by half a dozen of... Ver más
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I know a lot of people have moved to WiFi based video conferencing during the pandemic and I'm one of them! However our village had an internet outage that lasted for 3 days. During the middle day the... Ver más
Información sobre la empresa
Escrito por la empresa
Make genuinely free telephone conference calls in the UK using your bundled minutes. Calls to WHYPAY? are included in your available minutes under Ofcom regulations. WHYPAY? offers lots of free features, but if you need more, we have you covered with our Plus and Pro plans for just £4 and £8 per month (plus VAT) respectively.
Información de contacto
3rd Floor, Hanover House, 30-32 Charlotte Street, M1 4FD, Manchester, Reino Unido
- 033 3443 3366
- helpdesk@whypay.net
- whypay.net
4,9
Excelente
2 mil opiniones
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A fantastic idea
A fantastic idea! Really useful method of holding meetings, especially during lockdown. Nice and clear.
8 de febrero de 2021
Respuesta de WHYPAY?
Thank you Paul - your five stars are hugely appreciated :-)
Alternative to Zoom without visual
was able to have conference with all parties present. i have used this a few times and alternative to Zoom but without visual
7 de febrero de 2021
Respuesta de WHYPAY?
Thanks ever so much Javaid. We really value your feedback - and it's very helpful for new users. Greatly appreciated :-)
I have used WhyPay for a Church Service…
I have used WhyPay for a Church Service and a Bible Study and both events have gone smoothly and enabled all who wished to be involved to do so. The announcements were clear and everyone could be heard during the events.
1 de febrero de 2021
Respuesta de WHYPAY?
Thank you so much Christine - your five stars and helpful feedback are really valued. Have a lovely week.
The conversation on conference was very…
The conversation on conference was very clear
29 de enero de 2021
Respuesta de WHYPAY?
Thank you Mariama - we're very pleased to hear that you enjoyed clear audio on your WHYPAY? conference call. We really appreciate your feedback and five stars. Have a lovely weekend.
Setting up WhyPay
Setting up WhyPay was quick and easy to do.
Sharing how to use WhyPay with people who had never used telephone conferencing was also easy to do.
Everyone found it easy to use. We set a timer for just under an hour, so that we could end the call and keep the call free of charge. (The people had free calls for an hour on their phone packages) We then dialled in again, to carry on with our discussion.
All are wanting to use this facility again!
28 de enero de 2021
Respuesta de WHYPAY?
So kind of you to write such a comprehensive review and to include your tip for ensuring nobody was caught out by some network providers' policy of charging differently for calls with a duration of more than one hour. We really value your feedback and five stars :-) Thank you so much Julie.
Respuesta de WHYPAY?
Thank you so much for your five stars Jonathan. Greatly appreciated.
easy to use
have been using whypay conference calling as a way for elderly members of church who cannot use the internet to connect with each other and feel part of a group
28 de enero de 2021
Respuesta de WHYPAY?
Thanks ever so much Sarah. We're delighted to hear that WHYPAY? is proving helpful for your church group. Your five stars are hugely appreciated.
I needed to set up an interview…
I needed to set up an interview involving three people and it all went very smoothly. Really easy to use and very happy with the service.
28 de enero de 2021
Respuesta de WHYPAY?
Thank you so much. We're very pleased to hear that your telephone interviews went well and we hope you'll consider using us again in the future. Your five stars and kind words are greatly appreciated.
Respuesta de WHYPAY?
That's great to hear, Sue. Very many thanks :-)
A great facility
The facility has only been used once so far on Thursday 21st January. Access was provided to some 15 people who all managed to reach the program.
It was subsequently reported on by half a dozen of us with exclamations such as 'wasn't it brilliant - better than Zoom or at least a pleasant change from Zoom and more relaxing. During the hour long presentation my wife was able to provide coffee and biscuits and to sit back and enjoy it.
We are now looking to see whether there is support in our group for using the facility in the future. Indications are that we will want to continue to do so.
What would help is to know how the feature is financed.
25 de enero de 2021
Respuesta de WHYPAY?
Hi Tony,
Your kind words are so lovely to read. Thank you ever so much!
Have no fear - our revenue model is robust - even though we don't charge our users (unless you opt for a paid plan).
And don't worry about the quote, "if it's free, you're the product." It's simply not the case with WHYPAY? We would •never• sell customer data.
Our business is supported principally by a tiny wholesale rebate paid to us on each 03 minute we handle - even though most users now have 03 minutes bundled with their fixed and mobile contracts and if they don't, they're still charged at standard (01, 02 number) rates.
These short helpdesk articles might help:
https://helpdesk.whypay.net/en/articles/2471170-this-seems-too-good-to-be-true-how-does-whypay-make-money
https://helpdesk.whypay.net/en/articles/3037581-is-this-a-free-service-what-are-the-charges
Was a good connection
Was a good connection, speedy setup, line went quite but not sure if this was to do with multiple people with differing connections. All in all a good experience and it being free is great when you need to get something moving quickly
23 de enero de 2021
Respuesta de WHYPAY?
Hi GG - many thanks for your review. You shouldn't experience issues with the line going quiet and we'll be very happy to troubleshoot this with you. As you rightly say, sometimes problems can be introduced elsewhere (e.g. one or more participant networks), but we're available and happy to help identify exactly what's happening.
Should this recur, please drop a message through our live chat or call us on 033 3443 3366.
First time user
I was very sceptical about using Whypay for a conversation with a group of ladies who have not been together for nearly a year. I expected it to be reminiscent of the Tower of Babel,everyone talking at once, but they were respectful of each other and listened to each other, perhaps more than they would have face to face. We hope to repeat again next week and incorporate a short church service and I am going to introduce to my other groups, now I know it works! Thank you
22 de enero de 2021
Respuesta de WHYPAY?
You are very welcome and apologies for taking so long to thank you for your kind words and five stars! Have a lovely week :-)
Very impressed - and it's free
Very easy to set up a conference call and send invitations. No problems with people accessing the call - and it's free - what more could you ask!!
21 de enero de 2021
Respuesta de WHYPAY?
Thank you every so much Ian - hugely appreciated. Have a lovely day :-)
We find that our meetings by whypay are…
We find that our meetings by whypay are very satisfactory
21 de enero de 2021
Respuesta de WHYPAY?
Thank you so much Agnes. Greatly appreciated. If there is anything we can do to earn your fifth star, please do let us know. We strive to provide the very best service.
Straightforward and good value
Straightforward set-up, easy to use; the free product suits our purposes well. Thank you!
19 de enero de 2021
Respuesta de WHYPAY?
Thank you Jonathan - we really value your feedback and your five stars are hugely appreciated. Have a lovely day.
Does what it says on the tin
19 de enero de 2021
Respuesta de WHYPAY?
Thanks so much Jeremy! Greatly appreciated :-)
So easy to use
So easy to use. I have a weekly catch up with 6 80-90 year olds. They find it easy to access the room and love talking to each other.
18 de enero de 2021
Respuesta de WHYPAY?
Thank you Polly - we're delighted to hear that your participants find the service easy to use and we're very pleased to be able to help.
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